Saturday, Jan 04, 2014 at 05:53
15day money back guarantee is loud and clear on website.
http://outbaxcamping.com.au/warranty-returns
Via Paypal dispute Outbax without hesitation or reason rejected money back.
My Mail sent via Ebay.
Sorry if I repeat my message on every mail address of yours. But I am not getting reponces. If you didnt already know further tests show the
panel delivered is a
grid 24V not suitable for RV as the
panel is divided in 3 sections. Which makes it impossible to change the wiring to be a 12V
panel. The photo I recieved blocked the panels power to lower voltage which is not an acceptable solution. What I need is a 12V - 200 Watt
panel.
The specs on the box do not match both of the panels delivered nor does it match the specs on your adds on ebay or on the outbax website. All totally different.
OUTBAX
We apologize for this, I have forwarded your case to our manager. But he is in holiday now, he will be back a week after.
He might answer some emails during his leave, and I also put this as urgent for you.
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As one
panel of the 2 panels is installed from a professional fitter (although it has corner damage via transport it works) the easiest solution would be to replace my regulator to an MTTP how ever the cost is high.
Option 1.
I have spoken to the seller who will give a portion of my money back from the
Dingo 4040 regulator by replacing it with the Morningstar TS 45Amp MTTP. A difference of over $300 / $450 would be outstanding.
Option 2.
Buy the cheeper china version MTTP at $300 and attempt to sell
Dingo 4040 Which may recover most of money "if" successful.
Option 3. (?)
Have fitter uninstall
panel and return back to seller. Cost of fitter round $100. Also return transport cost unknown?
- A VERY IMPORTANT POINT -
After inquiring about 200Watt "12V" panels. It seems that at least 3 listed on ebay may not be 12V at all even though so advertised.
"Quote:- Solarzone, There are no 12V - 200 Watt panels made that we have heard of"
FollowupID:
805416