AnswerID: 123290 Submitted: Tuesday, Aug 02, 2005 at 09:25
fourstall2000
replied:
In my Experience Nissan never say go away,that is if you present your case directly to the customer relations at head office,in a proper way.
I have had an engine,and later a Turbo replaced,both well out of warranty period.
Do not muck around with dealers,go straight to the top.
As to the other correspondent,you have every reason to be concerned as the fault does exist,despite claims by Nissan that the larger oil capacity fixed the problem.
My advice to any 2000-2001 owner is to write to head office( before it fails) stating that your are aware of the piston failures of your model and to seek reassurance that Nissan will stand by you if this occurs.
I did this and was given a reference number to quote in the event of problems,six months later I made my claim for engine replacement using this number.
Important to have service records(not neccesarily Nissan) to prove that oil was replaced along with filters at regular intervals when making claims.
Regards
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