You have got to have rocks in your head if you are considering buying a new Nissan or second hand one under warranty. Look for a vehicle which has good service and backup. Unfortunately Nissan is not that company. Bitter you say? Nope I just believe when you have a problem with your vehicle you admit it and fix the problem, it's that simple.
I have a crack in my right rear
barn door. I took photos and sent them off to Mr Nissan to put a warranty claim in. They said it was wear and tear and that it would not be covered. I wrote back and said it was a manufacturing defect and they said it wasn't.
Wear and tear is the gradual degredation of something. This is a failure. This is on a vehicle that is not quite 4 yrs old and has only done 65,000kms! Being a country vehicle, most of those km's are on the Hume hwy.
My Door Crack
Incidently, a mate also has the same crack on the door of his Patrol! Funny that - So it's not so uncommon I'm starting to find.
Seems to be a simialr theme to 'no our 3.0l engines don't blow up, never seen that before....' deny everything.
I have had 2 Holdens under warranty and had things go wrong and they were repaired no questions asked, quickly and promptly. Nissan have to inspect the problem, send off a claim to head office, you then have to go back to the dealer again to then get the problem rectified. Two trips to the dealer, what a joke.
When my gearbox started failing at 12,000 km's it took over 3 months and I was without the vehicle for 5 weeks in total while they tried to fix the problem. I finally started jumping up and down and demanded a new gearbox and finally that is what happened. But you shouldn't need to go to that extent.
With Nissan it seems that it doesn't matter what the warranty claim is, be it a blown 3.0l, rear door crack or cheaper items like the drivers
seat belt not retracting (bet you never seen that before ;-)), they drag you through the wringer.
Even with the gearbox fiasco, when Nissan had the vehicle for 2 weeks and the problem still existed Head Office wanted me to drive back to the dealer so the mechanic could see for himself that the same problem existed. 3 hours round trip!!! What a waste of time. I can't figure these guys out.
So If you buy a new vehicle you should get what you paid for and that is a vehicle which is backed up if there is a problem by the warranty that YOU pay for when you buy the vehicle. That's why you buy a new vehicle!!!
If you want this then DON'T BUY A NISSAN.
What, did I forget to tell you that I also bought a 3year 150,000km Extended Warranty.......WHAT A WASTE OF MONEY!!!! AAAARRRRRRGGGGHHHHHHH
Leroy ......who not only buys new vehicles but also buys them for the backup service.....