Shaker replied:

Hope all your facts are right ... this is a public forum!

My experience with ABR couldn't be faulted.

jdbb replied:

No complaints here - got what I wanted, when I wanted and at a good price.

John

Member - Roachie (SA) replied:

Hey Big Bo,

Maybe you're just one "difficult customer"...(like he said, supposedly)......;-))

You said at the start that Derek informed you there was a problem with article.....but then you said you complained about it.

The bloke has offered to fix you up with a new/better product; I'm not sure what your problem is......

As the others have said, I have had excellent service and follow-up etc from Derek.....you're the only bloke I know that has had any bad experience.....hence my belief that you maybe just a difficult, demanding bloke to deal with, who just likes to stir the possum..... I could be wrong, but as i said... everybody else seems to report good service.

Member - Tessa (NSW) replied:

And they probably look forward to your weekly calls at the Tribunal.

tessa

Member - Poppy (QLD) replied:

Yep, as the others have said.
I cannot speak highly enough about Derek's service, 2nd to none in my books and you won't win any friends here saying he should be expelled from advertising on the web site
Just my opinion
Cheers Ray

Best Off Road replied:

Hmmm.

Some interesting and varied responses. Most without merit or legal understanding.

Two points
- My experience with the SCT is that it is a very fair place to deal with disputes
- Derek has a fine reputaion here.

Having said that, I'll back the SCT everytime to assess whether Derek is a fine trader or otherwise.

Let's let the more qualified assess this matter. I don't think it is a matter for discussion on a public forum until judgement has been declared.

Jim.

Member - bungarra (WA) replied:

ditto to all the positive comments about Derek and sidewinder

I have found him professional, a pleasure to deal with and with good gear.....

I couldn't speak more highly of his service and email responses when queried on any subject

Robin Miller replied:

You might find thread 39950 interesting big bo

Cruiserman1961 (QLD) replied:

No problem ever with Derek. Found him always helpful and appreciate his professional advice on this forum. I have bought from him repeatedly in the past and will continue to do so. Sorry to hear of your troubles mate.
Cheers, Udo

bobsa replied:

Hi,
I have dealt with Derek a couple of times now and have always found him very helpful and prices OK
Regards Robert

tukka replied:

I beleive the man (big bo) is just trying to help others and let them know how he was dealt like alot of other people do on this forum. There are millions of people on here saying dont buy from a certain place or dont go here or there. Dont all gang up on a bloke who was just trying to help others out. Pretty tough talking smart on a keyboard fellas. I have dealt with Derek myself and dont mind his prices, very competitive. Though i have experienced his rather rude side via Emails when one of his products wasnt working properly and he wouldnt even try and help me work through the problem. Get an auto electrician to look at it i was told. Yeah gee thanks buddy. I wasnt after a refund as it was a simple problem all i wanted was a wiring diagram which he would have on hand or know like the back of his hand but that was too much. Wiring diagram came with product he said, i said yea but its been misplaced as that was over 3 months ago. No reply. So i will only buy things made by a reputable company off him now and nothing made by him. But thats my personal opinion and im entitled to it. Thanks

Mainey (wa) replied:

So now we will never bag Super Cheap, Telstra and every other company that gets a (bad) mention for doing what the poster may *believe* is the wrong thing by him...

What has happened to 'free speech' ...

At least this way Derek has the equal right of reply, and he may show Big Bo to be wrong ... or right?

The statement "Mate, I really think you should pursue resolution through the statutory authorities that have been set up to do that" could be correct.
Then if it WAS proven to be correct, would you want to know it, or still hide it under the carpet.

Big Bo DID get back his Money IN FULL ("anyhow I got my full refund") so Derek has done the right thing by him - obviously not as fast as Big Bo expected, but he did it, and Big Bo is just saying what has happened to him.

It may not be what some want to read but they will get over it because it 'obviously' did happen, derek has the right to make some comment in the thread to confirm or even deny the statements Big Bo has made.


If only good and perfect people lived in this world it would be a lonely place !

Mainey . . .

keepingitreal replied:

Pull your head in Bid Bo!!! Fair go mate, seems you are being a little dificult. I have had nothing but good dealings with "Sidewinder", as does it seems a lot of others here. That's not to say that you may have rightly been overlooked in your business dealings?? Who knows, but there's no need to publicly bash businesses that utilize this website. I know we are all entitled to our own word(s), but maybe you are not being all that "fair", as you claim. We are all in this world together mate and I'm sure Derek wasn't trying to use or abuse you or your integrity. If the problems sorted then leave it at that and move on, why make someone elses life miserable??????? If you feel hard done by , then take your business elsewhere!, It seems Derek won't mind!
I must say I have no business affiliation with Sidewinder whatsoever. My two bob's worth

Cheers Keepingitreal (NSW)