FollowupID: 322787 Submitted:
Tuesday, Jun 01, 2004 at 20:18
Neil & Lynne posted:
In my experience as an ex Worldcare service provider in
Bunbury WA, I could not speak highly enough of their service and professionalism. Their staff are well trained in the art of dealing with stressed customers, who, in most cases, are very stressed.
As an example of the service provided, we were sent to
Black Point, between Augusta and Walpole to recover a Jeep which had been drowned through driver error and transported it back to
Bunbury.
Another case was a Patrol which had a gearbox problem near Warbeton Mission near the WA/SA border. A Tilt Tray truck and a 4x4 recovery vehicle were sent from
Perth to collect it from the bush, the owner was dropped off in
Kalgoorlie, at his request, while the vehicle was transported to
Perth to be repaired under warranty. When repairs were complete the car was returned to its owner in a
Kalgoorlie motel where he had been staying, all at Worldcare's expense.
Needless to say, a very happy customer.
Neil
