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System Hardware Failure & Forum

Submitted: Wednesday, Jan 04, 2006 at 13:30

ExplorOz Team - David

Hi,

Well what a night and morning this has turned out to be. Last night at approx 12PM EST the servers disk array decided to destroy itself. This has meant that the system had to be restored from tape. Now we got everything back as at 11PM EST however the forum database was missing from the tape (yeah - great I said). We attempted to recover the files from the crashed disk array alas no data was able to be recovered. We then had to fail back to a special internal backup that I run on the server. Problem was that the system crashed before this was completed and put on tape so the net result is that we had to go back 24 hours and as such all forum threads since midnight on the 2nd have not been restored.

This is the first failure of the kind on ExplorOz and we are sorry for the inconvience. Rest assured that my next task is to migrate the forum to a new DB platform with siginificant backup and redundancy options. This has now been escalated to an urgent task. Bugger how these tasks increase in prority after a failure!

As for the rest of the site we lost nothing at all as the other databases have already been moved to the newer platform. So orders, trader, pointplace, fuel and everything else is 100% OK.

Again sorry for the hassle please feel free to re-post any threads that are now missing.
David & Michelle
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David (DM) & Michelle (MM)
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Always working, not enough travelling ;-)
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ThreadID: 29325 Replies: 18
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Thread Summary
AnswerID: 146384   Submitted: Wednesday, Jan 04, 2006 at 13:44

Wayne W replied:

Hi David,

Thanks for your time and effort in restoring the forum. As you are always in the firing ling when things aren't working, I'm sure the accolades will be unending.

ATB for 2006.

Regards,
Wayne.
Reply 1 of 18
AnswerID: 146385   Submitted: Wednesday, Jan 04, 2006 at 13:47

Member - Trevor R (QLD) replied:

Hi David,

I have just got back from 2weeks away, so nothing missing from my point of view (what you haven't seen won't hurt you).
I haven't told you guys this yet but I will today, I think you do a marvelous job and service to the 4wd community that use this site so please keep up the good work.

I thought computers were supposed to make your life easier....... until I started useing them.

Cheers Trevor.
Welford NP local
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Thats...... KING Cane Toad to you!!!
Reply 2 of 18
FollowupID: 399923   Submitted: Wednesday, Jan 04, 2006 at 15:16

Member - Ross H (QLD) posted:

Hi trev
How did you go with the mozzi coil thing you were talking about , did you end up getting one. If you didn't im not using mine for the next few months so you are welcome to borrow it and try it out.

regards ross

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Baby Bandag
FollowUp 1 of 4
FollowupID: 399996   Submitted: Thursday, Jan 05, 2006 at 06:59

Member - Trevor R (QLD) posted:

Hi Ross,

Bought one and have been trying it with success over the last couple of weeks. It defineately works, as soon as I climbed out of the car one morning in Dubbo I was set upon by Mozzies but the night before was a good sleep with doors open (I know this is not a good idea in Dubbo but I carry an attitude adjuster at my bedside just in case).
Thanks for your help and hope the new year brings much happiness to your and the family.

Best Regards Trevor.
Welford NP local
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Thats...... KING Cane Toad to you!!!
FollowUp 2 of 4
FollowupID: 400004   Submitted: Thursday, Jan 05, 2006 at 07:26

Mad Dog (Australia) posted:

So what I heard about Dubbo on ABC radio is true, another Wilcannia eh!




FollowUp 3 of 4
FollowupID: 400061   Submitted: Thursday, Jan 05, 2006 at 14:09

Member - Trevor R (QLD) posted:

Hi mad dog,

The short answer to your question is yes it is pretty bad in places at Dubbo. Don't know if it's as bad as Wilcannia as I have no experience of that place.

Cheers Trevor.
Welford NP local
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Thats...... KING Cane Toad to you!!!
FollowUp 4 of 4
AnswerID: 146386   Submitted: Wednesday, Jan 04, 2006 at 13:47

Member - sparra replied:

no need to be sorry, stuff happens,you can only do what you can do.she'll be right. sounds like ya need a beer, cheers ,sparra
shiddi pool
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shiddi pool
Reply 3 of 18
AnswerID: 146389   Submitted: Wednesday, Jan 04, 2006 at 14:02

Truckster (Vic) replied:

S h i t happens dude, hardware fails, Forum DB missing from tape? Backup running when crashed, or nothing in the log to suggest why its missing?

backup stratergies may be something to work on though :(
Reply 4 of 18
FollowupID: 399915   Submitted: Wednesday, Jan 04, 2006 at 14:06

ExplorOz Team - David posted:

Nah - I understand what happened. When the backup process runs it leaves locked files till the end then comes back tries again and if it fails this time it makes a shadow/mirror copy and puts this to tape. When the backup came back to do this the server was gone. A very bad series of coincidences (as it always is with computers). Anyway moving the DB to another machine with different backup systems and significant performance upgrades (read momre hosting dollars). Will take a few days for me to put the whole 300MB file back in one piece and then convert hopefully will complete this week/weekend (maybe).
David & Michelle
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David (DM) & Michelle (MM)
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Always working, not enough travelling ;-)
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FollowUp 1 of 2
FollowupID: 399921   Submitted: Wednesday, Jan 04, 2006 at 15:05

gramps posted:


Sounds like you need one with some sort of transaction log to re-apply to a clean backup. Generally more expensive though :)))))
FollowUp 2 of 2
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AnswerID: 146392   Submitted: Wednesday, Jan 04, 2006 at 14:13

flappa replied:

Phew , you should be happy Truckster . . .

That offer to shout all the forum regulars has now disappeared.
Reply 5 of 18
FollowupID: 399918   Submitted: Wednesday, Jan 04, 2006 at 14:53

gramps posted:


Glad I kept a copy of Truckster's offer. Sell copies to all and sundry at a reasonable rate :))))))))))))
FollowUp 1 of 1
AnswerID: 146394   Submitted: Wednesday, Jan 04, 2006 at 14:52

Member - David (WA) replied:

Thanks David for letting us know.

I was logged on and then tried to go back to the forum and it all disappeared.

As my sons were stuffing around with our router I heaped all sorts of helpful abuse at them for cutting off my connection.

Looks like I need to apologise as it was not them after all.

Cheers
David
Reply 6 of 18
FollowupID: 399933   Submitted: Wednesday, Jan 04, 2006 at 17:40

Pajman Pete (SA) posted:

Naaah, don't apologise, blame them for the whole thing including the EO crash!

If they didn't do it this time it is only because they don't know how yet :o)

Cheers

Pete

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FollowUp 1 of 1
AnswerID: 146399   Submitted: Wednesday, Jan 04, 2006 at 15:21

Member - JohnR (Vic)&Moses replied:

David, sorry to hear you had those problems - it took me a couple of minutes to decide it wasn't mine actually, so glad it wasn't here but had to reboot computers a couple of times as I only had one priority for a site to visit ;-) I knew email worked and messaging but not EO.

Thanks for your restoration efforts David and the reassurance it wasn't here.

Always seems to be a puter problem somewhere with them. Last week there was a power supply here first manifesting itself with USB connection failures of 5 volts. Then some d***head decides to password protect the content advisor on the browser. Know that wasn't the staff as they don't have that knowledge.
On the way to Gemtree
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Cheers,
Who?
John
Multi famam, conscientiam pauci verentur
Reply 7 of 18
AnswerID: 146400   Submitted: Wednesday, Jan 04, 2006 at 15:22

Leroy replied:

David,

Check out a product call Symantec Livestate Recovery formerly V2i protector. It images your system on the fly. You can schedule it to do incremental images hourly for example and only keep like the last 3 and do a full early each morning etc. You can also browse the images for data.

Leroy
Reply 8 of 18
AnswerID: 146417   Submitted: Wednesday, Jan 04, 2006 at 16:58

Nudenut replied:

and i thought it was my computer again.....

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Reply 9 of 18
AnswerID: 146421   Submitted: Wednesday, Jan 04, 2006 at 17:19

Ruth from Birdsville Caravan Park replied:

Ah ha, just as well I looked on today's Forum before I hopped and on asked the question. I spent over an hour replying to everyone who kindly returned messages from Post 29282 - my New Year's Greetings and couldn't believe it when there was not one of my messages there.
Poor you David - what a night!
Birdsville Caravan Park
Member: Lapsed Membership
Reply 10 of 18
AnswerID: 146430   Submitted: Wednesday, Jan 04, 2006 at 17:43

Pajman Pete (SA) replied:

Thanks for the great service David. I didn't miss EO, I was still busy unpacking, cleaning and repairing gear from our VIC High Country trip.

All the best in the New Year.

Cheers

Pete

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Any mug can be uncomfortable out bush.
VKS737 Mobile 3580
Reply 11 of 18
AnswerID: 146435   Submitted: Wednesday, Jan 04, 2006 at 18:20

Martyn (WA) replied:

David,
No problem, as usual thanks for all the effort to get things happening again, I made my usual call to Bigpond to keep them on their toes, I've just got a wireless rooter I was blaming that, just about to launch it into the garden. Bit like the old Nissans, sooper reliable and then every now and again just have to give you something to do to occupy that time you didn't know what to do with.
Thanks for the efforts it's appreciated.
Camped out at Hopetoun in WA
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Keep the shiny side up

Reply 12 of 18
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AnswerID: 146446   Submitted: Wednesday, Jan 04, 2006 at 19:22

Footloose replied:

Yep, pretty crook when the hardware decides to moderate the moderators :))
Reply 13 of 18
AnswerID: 146455   Submitted: Wednesday, Jan 04, 2006 at 19:58

Member - Omaroo (NSW) replied:

David - back it all up on diskette just to be sure...

:)
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Reply 14 of 18
AnswerID: 146470   Submitted: Wednesday, Jan 04, 2006 at 21:25

techie replied:

Amen to footloose - u got a giggle out of that one.
Diskette backup is good - got a heap of 5 1/4 360k you can use.

Re my post #29325 re solar panels on eBay.
(weird, when I look back for the replies and got this posting instead)
Thanks everyone for their response. I think I'll give them a miss.
too old and prob not the rating they stated.
Techie
ps Thanks David - good job of restoration, I know from personal experience - not easy
Reply 15 of 18
AnswerID: 146521   Submitted: Thursday, Jan 05, 2006 at 08:58

Dean (SA) replied:

Ah, that explains alot. Ive tried calling to renew my membership but have only got through to the anwsering machine.
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Reply 16 of 18
AnswerID: 146556   Submitted: Thursday, Jan 05, 2006 at 11:40

Trekkie replied:

Thanks David
Thought I was going nuts - have been away for a couple of days and having asked a question to try to help my auto electrician, I was a bit surprised at the lack of response - then I checked my email and all the replies were there.
Having just spent about $35,000 in my business on a new server, I can understand your frustration - there are so many options and solutions
That Would Be Bad
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Trekkie
Beam me up Scottie !!!
Reply 17 of 18
AnswerID: 146700   Submitted: Thursday, Jan 05, 2006 at 22:29

Truckster (Vic) replied:

BTT for those that have missed it.
Reply 18 of 18
FollowupID: 400179   Submitted: Thursday, Jan 05, 2006 at 22:53

Member - Ed. C. posted:

Didn't stay there long;-)))))

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"He who lie underneath automobile with tool in hand,
....Not necessarily mechanic!!"
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