Wednesday, Aug 22, 2007 at 19:15
Hi John,
I can understand completely and agree that there are some unique faults with these devices that you wont see on the run of the mill mobile phone. However the things that can be done with these devices is truely amazing and of great benifit to the 4wd community. I have 2Gig worth of maps on my phone and with a bluetooth
GPS that is only slightly larger than a matchbox, can run any sort of
navigation program as well as real time
GPS tracking back to home. I use it as a Next G modem, play tricks on my wife by changing TV channels with it and record ideas and things to remember whilst
on the road.
My background before my current place of employment was manager of a repair centre that repaired PDA's - approximately 500 a week covering manufacturers such as O2, Imate, Qtek, and HP. I can honestly say I am glad to be out of the business as the rigours of dealing with PDA owners was causing extreme pain in the end (no-one on here though ;-) ), however, I suppose you can say that I am a veteran of these devices now and know their quirks and faults.
Of the 10 we have now, I had one fail about 6 weeks ago when it would not go past the boot up screen. Ended up being the mainboard (could not force flash the software) so sent back for repair. I sometimes get mine to freeze or do wierd things only because I like installing all sorts of software onto it to try different things (infra red remote control, cocktail making software, even tried a Karma Sutra application - but thats another story...).
I have used approximately 15 different models from various manufacturers over the years and have a good run with most but there are some that are dogs and I would touch with a 10 foot pole.
I would consider the Jasjam pretty reliable so far (6 months) and considering we are out at the coal mines for most of our work, has handled the dust and being dropped (numerous time) pretty well.
Poor stability is usually due to beta firmware on new models (remember the manufacturers get the phone on the market as soon as possible and worry about bugs latter on) or installing software that is not supported by the OS or processor type of the phone.
As for the IO/Charge connectors, yes they are weak but no more so than any other manufacturer. Things such as yanking the lead sideways whilst connected or some aftermarket
accessories that are tight or poorly made would have to be the main reasons for damage. It has to be remembered that these devices can weigh twice as much as a normal mobile phone so if dropped whilst connected, will have twice as much force acting on the connector as a candy bar or flip style mobile phone.
My view is based on my experience but I have met people that have had a terrible run with genuine faults that would put Murphy to shame. However there are many success stories out there - its just that we only hear about the problem ones morso than the good one.
Regards
David
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