2002 autoT/D Jackeroo overheating

Rick,

Do you end up paying? A 2002 would still be under warranty assuming you have less than 100,000km up. You have every right to stand your ground and insist this is warranty work.

I have an extremely intermittent and hard to trace problem with my 2000 Jackaroo's auto trannie. Every 10 months or so, it will upshift really hard. To stop it, simply shut down for 10 seconds and restart. (You'd think Microsoft wrote the code for the management system ... if all else fails, reboot).

Anyway, seeing the dealer wasn't getting anywhere near fixing it, I have registered the problem with Holden's Customer Assistance department. It has a case number and is now being tracked through them as it first occured under warranty. They are also arranging an inspection of the vehicle through another dealer.

Try doing the same as me and make sure they know that the dealer tried to charge you for it warranty work. You can raise the request via phone or via the Holden website. Holden themselves are actually pretty helpful. Pity some of the dealers are total *****.

Sorry, can't get help you with the overheating. However, there's heaps of people on this forum with diesel know how. I'm sure some valuable suggestions will come your way.

Can't comment on the problem Rick, but I fully understand your exasperation...mine is the 99 TD manual Jack with nairy an overheating problem ever, BUT I am still amazed at how dealers will act as though the couldn't give a "right royal $%#@!" if a Jack owner ever came to do their door again. I've encountered the same with my dealer and they are damned forever in my book. But, are we missing something here ? Is there some aspect of successful marketing that I've missed ? Am I silly to think that fairly priced servicing with helpful and honest liaison for warranty issues would win more customer business ? There is obviously something I don't get - it probably goes along the lines of "Holden are squeezing dealers on the financial credit they get for warranty work to the point where dealers don't want it BUT can't avoid it - so they try and pass the cost on to usORspend five minutes on a superficial remedy and wheel it out into the carpark (sound familiar?). In fact, my dealer neglected major work in a service (but still charged me - valves it was) with the intention of doing it during a recall on injector seals a week later. I twigged... called them on it too (but the outcome is another story).
The dealers don't feel bound to do a service within the handbook times schedule either. Why not ? Of course, to argue the point prior means you get a shoddy service ... they get you anyway. As you have mentioned Rick, to find them asking for $ when it was they who suggested the warranty work is just about enough for you to run amok with a meat cleaver. Take some comfort in the fact that it seems all dealers/manufacturers in this market category seem to have the same reputation - its not just your car... its not just you....its becoming normal....seems that if we take the car there, give them the keys and (gasp) sign the work order, we must be mad.Drag me away from this keyboard.

Is someone from Holden the corporation reading this ?
Lets see we have the Gen iii engine problems that are blamed on anything but manufacture and now we have Jack owners who report a total disregard from the dealers when reporting problems.
Hey Holden Executives out there you better hope that we don't live by the
"three strikes your out" priciple or your on borrowed time as a market competitor.

Only ever had 3 problems with my '98 Petrol Jack, all caused by the dealer. 80W90 in the diff when it likes 140W, p'eed all over the driveway after towing the boat, leaking rocker cover gasket after a valve clearance check (big $, no adjustment necessary) and tranny overheat after no fluid change at scheduled interval. Great truck, forget the dealers...

Oh, there was the one problem when the corrogations on the Maryvale to Chambers road shook the interior light globe out of the mount, fixed that one myself...All aboard!

When I calmed down a bit I wrote to Holden Customer Assistance and they have sent me a read reciept back.... I can only hope that they still have a few unsold Jackeroos in storage because I get the sneaking suspicion that unless they solve the problem I am going to have to get very Public... placards outside the selling dealer etc..It really is a stupid way of gaining customer loyality. I am totally enthused by this car.. It is all you could want re economy, power & cumfort. Yet stupid little things like this ensure that I wont go anywhere near a Holden dealer again to buy anything. Still one should not dismiss the Customer Assistance out of hand... they may come over the hill like the Cavalry. I'm not religious - but in these circumstances prayer may help....Thank you all for yor support

Hi Rick
does the temp gauge get over to the red?Or a temp warning light come on?
My 99 petrol Jack had the red check engine light come on during a long trip and the car didnt want to rev.Turned out to be the petrol pump.Replaced it with aftermarket one as the gen one was over a $1000.The suppliers said they do alot of the skinny variation ones.

Jack owner with harsh shift.When the harsh shift happens check the display on the dash,if it's displaying anything other than what you'v put it in or if you give the T-bar a gentle wriggle and the display flickers your probably looking at a faulty inhibitor switch.I've had one and have heard of onother one as well.

All the best.
Markaroo