Tigerz 11 Winch

Submitted: Wednesday, May 22, 2013 at 07:51
ThreadID: 102345 Views:3565 Replies:9 FollowUps:6
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Has anyone else had a bad experience with Tigrez after sales service. I bought one of their winches in Sept. I had hoped not to use it and know for the price what to expect.

However, have now got a faulty solinoid and trying to get it replaced is a nightmare. Their full warranty service - as described by them expects me to remove or have the winch removed and posted down for them to assess. If approved as faulty, they reimburse me for the freight but not any cost of having the winch removed and refitted.

It has taken 5 emails so far to try and get this far... very frustrating in my dealings.

I know I am probably going to get slammed about "you should have bought a warne" but knew the product I was buying, just didn't expect this side as well
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