Wednesday, Feb 04, 2004 at 01:00
Evening Glenn
I have purchased a number of items on Ebay.com.au and Ebay.com over the past six months and only had one semi disaster.
I have a number of self imposed rules which have worked
well exception for the disaster.
Firstly I
check as many prices as possible for the subject item.
Next I
check the buyers
feedback comments.
Then
check the shipping instructions. - this is most important. You will see why later.
If all is OK, I then select the seller I want to buy from.
Rule No.1 - I never use the bidding system. Always use the buy now system.
If they don't advertise a buy now price, I email them and ask if they have one. 99 times out of a 100 they do have one.
Rule No.2 - If I decide to buy, I only use PAYPAL linked to my credit card. outside of Australia. (Transaction fee built into price)
Rule No.3 - I use direct credit via the internet or bank for payments in Australia. (No fee cost)
Both O/S and Australia have a risk factor, however,
check out what you can from the Ebay site and its subsequent transaction history on the seller and then make up your mind.
All but the aforementioned 'dud' purchase arrived in 2-3 days from Aust, USA and Singapore.
All articles were in excellent condition and were the article I ordered. Also all have performed to the standard expected with no problems so far.
Now for the problem one.
Firstly I broke rule No 1 buy being a smartarse and placing a $1.00 bid (yep! a *^%$##*~ $1.00 dollar bid ) higher than the last bid with 3 days to go and won the sucker.
It was 12V mobile DVD player with all sorts of bells and whistles. Turns out the seller is a disposal warehouse and must have had a job lot of thousands of the bloody things.
Secondly had to break rule no 2 because these useless cootas would only accept a money order by internal USA mail from Western Union as payment.
It took 19 days for Western Union to process the order and another 6-7 days to get to the seller, who then tells me in a 'syrup' laced email that I hadn't calculated enough shipping funds into the deal.
So it was another payment via a mob called PAYCO this time, utilising the same money order deal.
Long and short of it was that I ordered at the end of November 03 and received it in Mid January 04.
It doesn't stop there though, the machine itself arrived setup for 110V power and best of all, it is a locked ZONE 1 mode machine. ie doesn't play Australia DVD'S.
It has taken me until yesterday to get around these two issues.
(1) The power supply was fixed with a Jaycar transformer 240V - 9V 2.2amps. in the house, whilst the shipped cigarette plug cable for the 4WD was OK. You try purchasing a transformer that puts out 2.2amps or above, which is stressed as a critical factor in the accompanying manual.
(2) I have a setup in a computer for burning DVD'S and wouldn't you know it - She who must be obeyed - had great joy in pointing out that this software will copy DVD'S in any nominated ZONE or MULTI ZONE format.
So I just copied a DVD and it now works perfectly.
Lessons learnt:
(1) Make sure the product will work in Australia and doesn't require extra equipment along with relevant headaches to make it work.
(2) Make sure the seller ships to Australia and what the add on costs to the advertised price are.
(3) Never use Western Union or PAYCO and/or the money order system.
(4) If it doesn't turn up for X-mas then you end up buying another one here in Aust to make things right.
Yeah! it was an expensive lesson in taking the eye off the eight ball and being a smart arse. I am now a member of 'on line auction bidders anonymous' and will never make a bid again. Just use the 'buy now price' if it suits me.
It hasn't been a total loss as I will use it in the 4WD and it interfaces with television sets as a mini DVD player with remote control and all the accompanying functions.
Regards
Ken Robinson
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