Friday, Aug 30, 2013 at 08:28
Hi Graham
It's a long story - so here goes...he did the
suspension upgrade late last year before heading to the Cape with us. From day one, the
suspension rattled, and he initially took it back to TJM - "not our problem" was the result. After coming back from the Cape (still rattling), he took the vehicle to Mitsubishi, who replaced the rear shocks with another brand (name escapes me at present) which reduced the noise markedly. Unfortuntely, he had to pay for that though. He was then advised by Mits to go back to TJM and have the front ones checked. After "arguing" the point they replaced the front ones - and "hey presto" no more noise. The issue all along was faulty shocks...but he had to first pay to have the rear ones replaced, to see what the issue was.
One of the issues with rattles (especially in Pajero's) is that Mits have done lots of work on noise deadening - which is great - but it's really difficult to actually trace where the rattle comes from. In the end, the deal with TJM was - "replace them free of charge - if it solves the problem, then it stays fee, if not, I'll pay for the job".
He is in
Brisbane - so if you happen to be here, I can give you the name of the TJM store that sorted it out for him?
Cheers
Chris
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796946