Wednesday, Oct 16, 2013 at 10:55
Gone Bush - Govt inspectors have very extensive authoritarian powers to penalise and inconvenience people.
They often have little or inadequate training on how to exercise those extensive powers.
In addition, these type of jobs seem to encourage personalities who love "lording" it over people they're investigating.
We all know well, the traffic cop personality who enjoys belittling people and making their lives a misery with petty infringements.
I've encountered many inspectors in my life who were little Nazis. They delighted in being abrupt, abrasive, and making sure people knew "who was boss".
The people in this type of job need to be extensively screened for personality defects - and then trained up at length, in how to approach and deal with people, when they have over-arching investigative and inspection powers - in particular with regard to peoples personal property.
Unfortunately, this doesn't happen enough - and many a time, the wrong people with the wrong attitude, and no "people skills" seem to manage to slot into these jobs.
Yes, the Ag Dept border inspections are very necessary, and a vital part of keeping our state free of invasive weeds and diseases.
However, in the overall scheme of things, luck plays a bigger part than the efforts of Border Quarantine inspectors. There's still a lot of stuff that gets through.
I've imported equipment from Japan, only to find a big hollow component on it - to my horror - full of weeds, a rats nest, and other decidedly risky material - this, after a full AQIS import inspection and clean.
I very carefully and scrupulously removed all the dodgy material, and ensured it was all totally destroyed without any possibility of its release into our environment.
The worse outbreak of agricultural pest in W.A. - skeleton weed from the Eastern States - which cost W.A. possibly hundreds of millions in lost production, vast searches, quarantined paddocks, spraying costs, and removal costs - was introduced into W.A. via (un-inspected) train carriages.
I've been through many Border inspections that were carried out courteously and to the best of the inspectors ability.
I don't believe for one moment that rude and aggressive inspections need to be part of the deal.
A good way to get peoples back up from the word go, is to use the U.S. Immigration approach of treating people like criminals, the instant you come into contact with them, and treating their property as if it was of little value.
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