Jurgens Caravans

Submitted: Tuesday, Dec 03, 2013 at 18:59
ThreadID: 105363 Views:10726 Replies:3 FollowUps:12
This Thread has been Archived
I am looking for anyone that has had any problems with the Jurgens Stargazer & / Or Explorer Bush Campers.

Any issues would be great to hear about , If you know anyone that has had a Van fall apart please let them know I am looking for them .

I have a Stargazer that has rotted completely within the walls & floor due to no sealant being used during construction , Just dry jointed & screwed. this has caused irreparable damage to our Van and we are sueing Jurgens.

If you have had any dealings with similar problems please contact me to discuss.

Thanks
Steady.
Back Expand Un-Read 1 Moderator

Reply By: AlanTH - Thursday, Dec 05, 2013 at 10:17

Thursday, Dec 05, 2013 at 10:17
I saw pics of a Jurgens a couple of years ago when we looked at them. The whole back had rotted from within and fallen out for exactly the same reason you describe....no sealing used.
It was a European site if I recall correctly which doesn't exactly help you but shows you're not alone.
AlanH.
AnswerID: 522581

Follow Up By: Andrew D. - Thursday, Dec 05, 2013 at 14:06

Thursday, Dec 05, 2013 at 14:06
Interesting how you can have a fibreglass foam aluminium composite rot. Jurgens are in South Africa and Australia only.

From everything have seen of Jurgens in construction and design would be towards the top of my list for a new caravan.
0
FollowupID: 803671

Follow Up By: Slow one - Friday, Dec 06, 2013 at 08:04

Friday, Dec 06, 2013 at 08:04
Andrew,
had a good look at a new one in Brisbane. It was undercover in a show room.

I said to the salesman. "you have to be joking having that on display. If I hooked that on, I wouldn't get past Marybrough before all the doors would have fallen off.

One of the windows was also falling out.
0
FollowupID: 803747

Reply By: Andrew D. - Thursday, Dec 05, 2013 at 14:08

Thursday, Dec 05, 2013 at 14:08
How about you post pictures to back up your post.
Personally I don't believe your post at all.
Having first hand knowledge on the quality of Jurgens and seen their engineering I doubt the veracity of your post.
AnswerID: 522598

Follow Up By: Shaker - Thursday, Dec 05, 2013 at 16:20

Thursday, Dec 05, 2013 at 16:20
There are posts on South African forums regarding rot in late model Jurgens caravans.

0
FollowupID: 803691

Follow Up By: Andrew D. - Thursday, Dec 05, 2013 at 18:33

Thursday, Dec 05, 2013 at 18:33
Where are the URL, where are the pictures.

Should also point out the Jurgens South Africa and Jurgens Australia have no correlation as far as construction go. The Jurgens in Australia and assembled from imported panels. With the edge moulding Jurgens use and method of assembly I still doubt the veracity of these claims. Been connected with the RV industry and the first to slam the rubbish turned out by some RV manufacturers, have yet to see or hear complaints from Jurgens owners.
0
FollowupID: 803711

Follow Up By: AlanTH - Thursday, Dec 05, 2013 at 19:12

Thursday, Dec 05, 2013 at 19:12
I can't personally vouch for the veracity of anything others post but was simply stating what I had seen on another site when we were thinking of buying one.
The wooden frame had rotted and the back fell out. Believe it or not, personally I couldn't give a bleep , we bought a Goldstream and that's a heap of crap as well.
But it does seem to be sealed around the edges but the water did pour in around the pop top the first time we had it out in the rain. The dealer in WA (George Day) did seal it up but they only admitted it was a fault because it could be fixed with silicone. Anything else and the owner could get stuffed, like you can.
AlanH.
0
FollowupID: 803717

Follow Up By: Shaker - Thursday, Dec 05, 2013 at 19:13

Thursday, Dec 05, 2013 at 19:13
Google Jurgens Caravan rot, like I did, too hard to post URLs with a phone.
Jurgens may be good, I was keen to buy a Stargazer until I looked at nod & saw one safety chain, illegally held on by one of the coupling bolts underneath a mild steel washer.
I ended up spending more & buying a Vista RV Crossover.
0
FollowupID: 803718

Follow Up By: Member - Steadylenny - Thursday, Dec 05, 2013 at 21:10

Thursday, Dec 05, 2013 at 21:10
Yes After spending ridiculous money on a Van that was supposed to last a lifetime we have watched it Rot and fall apart in just 25,000 Klms , .
But my reason for the post is not to Defame the entire Jurgen Brand , It is to find people that may have had similar problems with this particular model ( Stargazer or Explorer as it was also known in earlier imported models )
Ours is an Australian made model.

SeePhotos

Any info would be helpful and I would be grateful to see any photos or hear any stories of similar nature.

Thanks

Steady
0
FollowupID: 803725

Follow Up By: Mark S (cns) - Friday, Dec 06, 2013 at 09:38

Friday, Dec 06, 2013 at 09:38
No good at all Steady :( Clearly lacking in 'duty of care' and 'fit for purpose'...hope you are successful with any claim
Andrew D - This brand still at the top of your list...?
Maybe the likes of Jayco aren't all that bad after all and at least they have resale to fall back on (and no, I never said anyone mentioned jayco, just saying, that's all)
0
FollowupID: 803759

Follow Up By: Member - Steadylenny - Friday, Dec 06, 2013 at 12:08

Friday, Dec 06, 2013 at 12:08
Mark s ,

Its a 2009 Mdl purchased new Jan 2011 , By the time we drove from Melbourne via Alice to Kalgoorlie (15,000 Klms ) the wall had cracked .
Even before the crack appeared the Van filled with dust like you would not believe , came in through every wall / floor joint even leaked into the cupboards and under seat compartments.

I would have had less dust in the van if I had driven with front flap down or roof off !

Called Jurgens constantly about dust and then the crack , they agreed to fix when we got back to Melbourne

Delivered back to Jurgens October 2012 as agreed , They started repairs as agreed and then stopped said its too hard to fix ???
now its December 2013 and still not repaired .
$45,000 van sitting in Jurgens Factory and my 2nd Christmas camping in a tent.

How do you think i'll go ?
0
FollowupID: 803776

Follow Up By: Member - Steadylenny - Friday, Dec 06, 2013 at 12:10

Friday, Dec 06, 2013 at 12:10
Enough pics for ya big fella!
0
FollowupID: 803777

Follow Up By: Mark S (cns) - Friday, Dec 06, 2013 at 12:56

Friday, Dec 06, 2013 at 12:56
Whoa! So they have pulled it to bits for you, then thrown the towel in!
Get all your written correspondence together and seek legal advice, that's what I would do, especially anything surrounding the agreement by both parties to repair.
As it was first registered in Jan 2011? then for a $45000 product to fail like that in 3 years would appear to have a 'statutory warranty' claim (google that), i.e It is reasonable to expect a $45000 product (that appears designed for use off the blacktop) to not fail like this within such a short timeframe.
0
FollowupID: 803785

Reply By: Member - Steadylenny - Sunday, Dec 15, 2013 at 09:06

Sunday, Dec 15, 2013 at 09:06
I am stiil looking for anyone who may have suffered similar problems with their Jurgen Stargazer / Explorer.

Anyone who knows anyone with one of these vans would be helpfull as I need to find out if anyone has ever been in a similar stiuation with Jurgens Australia.

Thanks

Steday

AnswerID: 523080

Follow Up By: Slow one - Sunday, Dec 15, 2013 at 10:57

Sunday, Dec 15, 2013 at 10:57
Have you posted on other forums such as myswag or caravan forums. They might be worth while giving a go, to try and get more info.
1
FollowupID: 804394

Sponsored Links

Popular Products (13)