Monday, Jan 20, 2014 at 18:38
Par for the course, I'm afraid Steve.
While planning last year's remote area trip I realised that the van's rego would expire while interstate. Braked vans need an inspection by an authorised inspection station every 5 years for rego renewal and
mine was due.
3 months before we left I used the email form on the NSW RTA/RMS site to ask how to go about it while interstate in rural/remote areas. No answer.
A month later I tried again. No answer.
In the flurry of planning and preparations I didn't follow up and we departed.
While "out there" about 2 weeks before rego expiry I got an SMS reminding me that rego for the van was due.
Well, points for that, credit where it's due, etc.
When I got in coverage and rang them I was queued on the phone. Gave up after 20 minutes of my air time. A week later had some coverage and tried again. Same result.
Ended up driving the last 2 weeks with the van unregistered and presumably uninsured as a result.
Got
home and opened the pile of held mail. There was a letter pointing out the dire consequences of being unregistered, blah, blah, blah, signed by a person and with an email address for queries.
Sent an email to that address, and you guessed it, no response.
They are effing hopeless.
To be resolved.
Cheers
FollowupID:
806651