Hema/ExplorOz Brilliant service
Submitted: Monday, Jul 21, 2014 at 20:17
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Member - Trevor
A few days ago having done everything to stuff my new HM7 by saving big map in it I was left with a unit stuck on 63kph then closing down all the time.
I contacted Hema and then Adele from the ExplorOz
shop.
Adele promised me if I couldn't get things sorted out before we leave (tomorrow as it turns out) she would get another unit to me.
I spoke to Greg at Hema and kind of worked out what the problem was.
I express posted the navigator to Hema on Wednesday, they rang me on Thursday, solved the problem, posted it back and I picked it up from out local
post office to-day, Monday.
With service and genuine care like that why would you bother buying a navigator from anyone one else?
Cheers, Trev