EvaKool BCD45 stopped working 2 months out of warranty. What next?

Hi Paul,I would check with Evacool,my 95 ltr Fridge mate has 5 year warranty ,when I have had a broken lid strap ,I rang them and they sent two complete sets ,no questions asked ,worth a try .

Paul, ring them first. If it's only two months out, they may well consider your issue. Once you remove the back of it..forget it. You've voided any chance you had.

Don't delay.

Hi again Paul ,just another thought , I had something similar with mine in another vehicle, and when I rang Evacool they asked me to take the cover off and check the voltage at the terminals ,what I found was the voltage was ok until the compressor tried to kick in and the voltage dropped to 9.8V .Problem was not with Fridge but with the wiring not heavy enough from the battery ,coupled with the battery on its last legs ,allowed too much voltage drop .it was ok when the battery was new ,and wiring was same ,but the under rated wiring was the problem ,put in 6 B&S wire ,same battery and it was still working when I sold vehicle 12 months later .

I had a similar issue with mine years back. It turned out to be the internal fuse. It wasn't blown but had a high resistance across the fuse and was causing a voltage drop.

Because my circuit is fuse protected I bypassed the internal fuse and it's been working perfectly for the last 12 years.

dont forget its still under statuary warranty, id simply take it back as im sure they would agree thier product should last longer than 2 years and 2 months

From what you say( fridge has run for about12 weeks in two years) it indicates to me that you are leaving the fridge switched off for long periods in between use.This is probably the worst thing you can do with any fridge as it can cause a blockage in the cooling unit which means the fridge will run under power but not cool.If your fridge is replaced or fixed I would strongly recommend turning on the fridge at regular intervals between your trips.

So the latest on my fridge is that EvaKool have refused point blank to do anything about this issue without charging me. They have made a string of excuses about the fridge being cheaper than others, made overseas, not as reliable as more expensive ones, how could I expect it to last etc etc. Basically they are not prepared to back up this product. They should not be putting it on the market without making that very clear.

We dropped it off in Caloundra, they looked at it, but never called me back. When I called them they said that there was a leak in one of the pipes that was not able to be replaced due to the design on the unit.

The proposal they have made involves putting new components in the fridge (cooling plates and tubes) which make the compartment smaller so I can't use the basket.

We're taking the matter up with the ACCC and I'll let you know what happens next.

For anyone planning to buy a similar item from EvaKool, expect to get treated like a cheapskate and be told that you bought rubbish and shouldn't expect it to work. That's exactly how EvaKool have treated me, they had a perfect opportunity to stand by their product, but instead want to disown it and expect me to just suck it up. Whether or not EvaKool sell more expensive products, this one cost plenty and it should be of a reasonable quality.