RACV Total Care - Tow Pack add on

Submitted: Monday, Jan 19, 2015 at 12:45
ThreadID: 110795 Views:5544 Replies:5 FollowUps:10
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Hi All
Has anyone had experience with RACV Total Care. I am in a 4WD club called the "Idlers"(Vic) and recently a member had a breakdown while to the Coburg Peninsula(NT)
He did not get the service he needed but on return to Melb. and some further discussion he was reimbursed for some of his cost.

Our renewal has just come for RACV Total Care ($181.90) and as we are travelling the Great Central Road this year I wanted to be sure that we will be covered.

It seems that the RACV have a new add on product if you are towing called "Tow Pack". This product limits the weight and dimensions for your car and tow vehicle.In our case vehicle Navara 5.4m and Van 7.1m = total 12.5m. The max limit this policy allows is 9 meters

The reply from RACV is you are not covered because they have taken the total dimension of both the van and vehicle. It seems to me this would discount a large number of rigs that are currently travelling.

I also enquired about cover on the "Great Central Road" and information I have is that the NT side (AANT) is not covered because a permit is required and therefore it is considered a private road.

I am interested to know if others have had similar discussions or experience with Total Care.

Thanks in advance.
Graeme
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