Signing Nissan 4WD warranty worksheet before works start- what does it really mean for me?
A few years ago I bought a new GU Patrol.
In the last few years a few things went wrong with the GU Patrol.
Each time the Accredited Nissan Workshop Manager inspected my vehicle
And got approval from Nissan Australia to carry these repairs under Nissan warranty.
This is where the problem starts.
My GU is booked for a time and date.
Few minutes before I hand over my 4WD keys to the Accredited Nissan Workshop Manager,
I am asked to sign a form.
The form has some incomprehensible jargon and code numbers.
Many times I asked to have a copy of my signed document and every time I am refused to have a copy of my signed document.
Instead I am given a copy of an invoice with Null Payment.
I thought I'd be entitled to have a copy of a document, which has my signature.
At the Accredited Nissan Workshop, the photocopier is in the same room but each time the same story.
I am refused to have a photocopy of the document I just signed.
I have been to different Accredited Nissan Workshops and they all do that.
I find this type of behavior very suspect.
I can NOT explain it, but it does NOT feel right.
Instead at the end of the repairs under warranty I am given an invoice with Null Payment.
But my signature has disappeared and never seen again.
I really want to keep track of what I am signing?
What are my legal rights?
How should I handle the situation?
Because I do NOT pay the Accredited Nissan Workshop, (Nissan Australia does) 40% of the time, the repair is unsatifactory and I have to bring back the GU again to fix the repair of the repair.
How do I stop that merry go around of repairing the fault of the fault?
I feel very much bullied when I give my signature and I do not receive a photocopy of what I sign.
This "tactic" from the Accredited Nissan Workshop is very unethical and suspect.
John