Gratitude

I too have been "forgotten" by people who are to repay for a good turn. Just be happy thet you are the type of people who have a concience and are generous. Don't let the morals of others change the way you are.

I would write a letter to the office in Darwin and also send a copy to their National head office.

Brett

If you haven't got a response in nearly 12 months then bu@@er the company.

Get hold of someone in the media and get them to do a story on it. Bet as soon as you mention to the company thats your intention you'll get a shock in the mail the next day of two. [Not a bad pun that]

As to cost. A mate of mine did a wishbone [I think] on a Suzuki Vitara and got no change out of 3500 [inlcuded the tow out on a tilt tray truck].

Unbelievable attitude and un Australian. Get a bit sick and tired of this sort of crap.

Name the company and make em pay. Particularly if they are a national set up. Nothing hurts more than a damaged reputation. Perhaps a link in an email pointing them in this direction might be a way to persuade them about the poor judgement.

DRB

Midge

The other party will no doubt get their just desserts but I know it just gets under your skin a tad that they are so ethically bankrupt to behave like this.
You've done the right thing and should feel good about yourselves. Not only that but you portrayed us Aussies as a good & decent bunch of people and that's equally as important.

I think it's okay to say who the hire company is.........

Hi midge,
Send him a bill for the shock and your time and compound interest from the date of the service and if they dont pay within your terms date then send him a summons. Dont forget that mechanics rates in those parts are VERY high!

Cheers Steve

Hi Midge,
I haven't been on for a while so just saw your post. Follow this company up, don't let them get away with this. Others are correct, no change for $3000 to get a pick up truck from Kununurra to Mt Elizabeth and they would have had to send a replacement vehicle as well. Only thing is for just a shockie they may well have said just drive slow and go to next town.
We may all charge a lot out here ( our hidden costs to us are also very high ) but it costs much more if the choice had been for a mechanic to drive out from Kununurra with a shockie. The media idea is a good one, do it ! Just the fact that you say you will, will probably get your shockie to you real fast, leave it to long and this company may not exist.
Write a story of it send to company and tell them you are about to send to well known 4 WD mag
It is also very good for people like us to know about companies who don't do the right thing as we have to deal with them often and if I trust them I send a bill if not I get money transfer BEFORE we do a job. I have also had a couple of problems in the past but I have won so far because they don't know when of if they will need us again.
That said most are excelent and really bend over to help their clients. Don't like the sound of this mob at all. If he made a verbal promise to you I am sure it it binding you know.
Wonder why Mt Elizabeth didn't tell them to call us, we stock and sell shockies and at not much more than Kununurra.
cheers, Anne