EOTrackMe

Submitted: Thursday, Sep 10, 2015 at 22:56

ThreadID: 130256 Views:1580 Replies:2 FollowUps:2

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ExplorOz Tracker

ExplorOz Tracker is a service that is available for Members via either of our two apps (ExplorOz Traveller, & ExplorOz Tracker), and also for Members who own a SPOT device with a "Shared Page"

Member-George (WA)

The last 200km of my tracks is missing. I did have EOTrackMe running, however, it did show that the server is Off Line. I had EOTrackMe running in a Telstra reception area before I switched off. Any one knows what the problem may have been ?

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Reply By: Member - Boobook - Friday, Sep 11, 2015 at 03:26

Friday, Sep 11, 2015 at 03:26

I have had the same issue. I have tried different phones and get the same result. About half of the days in my trips are recorded and the other half are skipped. It doesn't seem to matter if there is reception or not. Days at a time go missing.

It is a great idea but after having tried many times over a couple of years I just can't trust EOtrack me to log my trips.

Tony

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Reply By: ExplorOz - David & Michelle - Friday, Sep 11, 2015 at 20:50

Friday, Sep 11, 2015 at 20:50

George I have spoken to David and he says a server offline message indicates a problem with your phone not with EOTrackMe. Most phones have a store and forward protocol to deal with this but you may have to adjust some settings or it may not be available in your phone. Any problems such as this are related to your device.

David (DM) & Michelle (MM)
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Follow Up By: Member-George (WA) - Friday, Sep 11, 2015 at 21:43

Friday, Sep 11, 2015 at 21:43

Thanks David, I found my problem. On my Galaxy s4, "Mobile Data" was switched OFF.As soon as I switched it back on all missing track points loaded to the server. The hot weather must be effecting me. Cheers

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Follow Up By: ExplorOz - David & Michelle - Friday, Sep 11, 2015 at 21:46

Friday, Sep 11, 2015 at 21:46

That is great George, The words offline are to indicate just that - the app has detected you are out of service (or your mobile data is off) and it is storing the data. But yes it needs a data service to download so the Mobile Data off was going to keep you in the offline mode for longer.

David

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