IsatPhone Pro New Firmware Upgrade

Submitted: Monday, Oct 19, 2015 at 20:01
ThreadID: 130640 Views:1920 Replies:7 FollowUps:17
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Good Evening All

For those of you out there that are using the IsatPhone Pro, there is now a new firmware upgrade.

The new upgrade is 5.11.0 and supersedes the previous version of 5.8.0.

To check you have the latest version on your IsatPhone Pro, go to Menu > Settings > About > Firmware version.

Here is a link to InmarSat to download the easy to install firmware upgrade.

New 5.11.0 Firmware Upgrade

The update take about the same time to install which was around 10 minutes for me, after installing it, I checked the phone with a test call and all is working as it should.



Cheers and Happy Upgrading.




Stephen
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Reply By: vk1dx - Tuesday, Oct 20, 2015 at 07:05

Tuesday, Oct 20, 2015 at 07:05
Tnx Stephen

Any idea if it is a critical or obligatory upgrade? I am not in the habit of upgrading every time. eg: Up grade to Windows 10 - not on your bloody nelly.

Phil
AnswerID: 591756

Follow Up By: mike39 - Tuesday, Oct 20, 2015 at 07:38

Tuesday, Oct 20, 2015 at 07:38
Unlike the previous upgrade, my provider says this is not mandatory but assists in the establishment of GPS location as the phone is switched on.
Happy the way mine is functioning so leaving alone at this stage.
Mike
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Follow Up By: Member - Stephen L (Clare SA) - Tuesday, Oct 20, 2015 at 07:45

Tuesday, Oct 20, 2015 at 07:45
Hi Phil

According to the Inmarsat site, it is not a critical upgrade. I personally like to keep mine up to date, as they do not make the firmware upgrades for nothing.

As it is free and very easy to install, I can see no reason why not to do it.



Cheers



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Follow Up By: vk1dx - Tuesday, Oct 20, 2015 at 09:18

Tuesday, Oct 20, 2015 at 09:18
I understand the trendy need to upgrade and have the latest but that is most assuredly not our policy. Put it this way Stephen. Have you used the free Win 10 version upgrade? I hope not.

This is why I do not update.

Once upon a time software was fully tested before it was released. Apple continued this process but Bill Gates, despite his mates advice, didn't and only saw the dollar bills. Hence his msdos and system files had and still have errors. And we still suffer from them these days. Not so with Apple, Unix etc. Some errors but not as bad.

I wrote a program, that's what apps used to be called, in 1983-5 that managed the log, frequencies, equipment, ips prediction, path calculator, contact names and addresses, countries and all manner of documentation for an amateur radio hobbyist. It had over 100 thousand lines of code, mostly Pascal but included good old machine code packages for the direct hardware interface to manage remote radio control, antenna control and packet (now internet) modem and radio interfaces. It also included a rewrite of the msdos and io.sys system files that was the platform for the Windows equipment. It still runs on IBM PCs up to and including Windows 8 (untested with Win 10). One whole year testing by my wife some mates and myself. Not one error left and none found since release.

That is why I don't automatically update. I let people like yourself "test" it for me.

Phil
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Follow Up By: Sigmund - Tuesday, Oct 20, 2015 at 10:52

Tuesday, Oct 20, 2015 at 10:52
Acc to Inmarsat the update does this:

? Improved and more consistent behaviour in Idle Mode.
? Improved GPS Red Icon indicator behavior
? Corrected signal strength display in 'No network' state
? Call duration counter information is displayed in all occasions
? Removed crash events when copying a contact with a double
quote [“] from SIM to phonebook
? Removed occasional crash events when long mobile terminated
SMS is received during mobile originated call
? Added support for UICC (3G) SIM cards that support 2G USIM
application

To do the upgrade will involve adding a slew of drivers to your system. IME this can generate problems and I don't do it unless the change is critical.
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Follow Up By: vk1dx - Tuesday, Oct 20, 2015 at 11:09

Tuesday, Oct 20, 2015 at 11:09
Thanks Sigmund. Just as I thought, all changes are not needed by us.

Idle - if not in use then it's turned off. GPS - the one we have now works okay for us. Signal strength - if it works okay then so what. Call duration - never use it for more than a few seconds. error counters - who cares. Other sim cards - not needed.

Please remember that we only use it for emergencies. At that then the most is one email in the evening.

What the hell is a "slew of drivers"? Is that a whole lot of them. Better that we don't do it because I can't see any reason why we would need more drivers. As we only use it for emergencies what on earth do we need drivers for. We don't hook it up to anything like computers and laptops etc.

Phil
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Follow Up By: Sigmund - Tuesday, Oct 20, 2015 at 12:07

Tuesday, Oct 20, 2015 at 12:07
The drivers are added to your PC in order to do the firmware update.
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Follow Up By: vk1dx - Tuesday, Oct 20, 2015 at 12:23

Tuesday, Oct 20, 2015 at 12:23
I would have expected them to be on the PC from the first update. Fair enough.

I thought that I was going to get a bundle of drivers for communicating between the phone and other devices. Of which we don't have any. More useless stuff instead of just what is needed at the time.

Catchya
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Follow Up By: Member - Stephen L (Clare SA) - Tuesday, Oct 20, 2015 at 14:48

Tuesday, Oct 20, 2015 at 14:48
Hi Phil

I have used or tried Windows 10, even though the only Windows computer that I uses (Windows 7) keeps on asking me.

I only ever users this computer purely for OziExplorer and all my other work is done on my Macs.

The stories that I have heard about Windows 10 are all negetive and like you say, Mr Gate's team neen to take a serious way Apple do their testing and updates.



Cheers



Stephen
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Reply By: Sigmund - Tuesday, Oct 20, 2015 at 13:00

Tuesday, Oct 20, 2015 at 13:00
Just a reminder to those with the later Inmarsat phone, the IsatPhone, that it's subject to a recall. Contact your dealer.
AnswerID: 591765

Reply By: Sigmund - Wednesday, Oct 21, 2015 at 12:34

Wednesday, Oct 21, 2015 at 12:34
One retailer is saying that while Inmarsat haven't described the update as mandatory, doing it has solved some of his clients' problems.

It also appears acc to Inmarsat's guff that OSs later than Win 7 may not work for the update.
AnswerID: 591798

Follow Up By: Member - Stephen L (Clare SA) - Thursday, Oct 22, 2015 at 12:55

Thursday, Oct 22, 2015 at 12:55
Hi Sigmund

Strange about there could be an issue with Windows 7, as that is what I am using and did the update with.

The update went through with out any issues.



Cheers



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Follow Up By: Sigmund - Thursday, Oct 22, 2015 at 15:13

Thursday, Oct 22, 2015 at 15:13
Hi Stephen.
Yeah. I said later than 7.
I've done mine. Took 3 attempts. Driver installation again the problem.
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Reply By: Coenen N & G (WA) - Wednesday, Oct 21, 2015 at 20:53

Wednesday, Oct 21, 2015 at 20:53
Thanks Stephen, appreciate the heads up!
AnswerID: 591816

Follow Up By: Member - Stephen L (Clare SA) - Thursday, Oct 22, 2015 at 12:49

Thursday, Oct 22, 2015 at 12:49
Hi Coenen

Thanks for that, as like many users, you have to check their site manually to find out when they are released. You think that they would have a system in place to notify all users when updates are released.

Have a Great Day


Cheers



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Reply By: Sigmund - Wednesday, Oct 21, 2015 at 22:27

Wednesday, Oct 21, 2015 at 22:27
Couple of odd things discovered today.

It's on 5.3.0. When tested the handset registered with the network before getting a GPS fix. Never done that before. I believe there's some handshaking that needs the fix, so that might cause call problems.

Also it can connect with 000 without airtime credit.
AnswerID: 591818

Follow Up By: Member - Stephen L (Clare SA) - Thursday, Oct 22, 2015 at 12:51

Thursday, Oct 22, 2015 at 12:51
Hi Sigmund

Thanks for that and that looks great with the ability for those with no credit to still be able to make a 000 emergency call.


Cheers


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Follow Up By: Sigmund - Thursday, Oct 22, 2015 at 15:19

Thursday, Oct 22, 2015 at 15:19
Yes. Given that emergency use is the main need of 'recreational' owners, some may choose not to buy airtime at all.
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Follow Up By: vk1dx - Saturday, Oct 24, 2015 at 08:20

Saturday, Oct 24, 2015 at 08:20
The thought has crossed my mind. However not all emergency needs require a "000" call. What about a quick message to Dusty at Birdsville asking him to come and pick the car up.

We just take the minimum credits when we go remote. Just as insurance.

Phil
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Reply By: Member - Ian W1 (QLD) - Friday, Oct 23, 2015 at 16:23

Friday, Oct 23, 2015 at 16:23
Not so sure about a 'simple' upgrade. I've attempted the u/g 4 times today and each time it fails at the 37% mark during the upgrade. I've deleted all the drivers, tools etc rebooted my laptop and then downloaded everything again only to have it fail at 37%. I don't usually take 4 hours to do a 30 minute upgrade....appreciate any helpful advice anyone can give. Cheers, Ian
AnswerID: 591899

Follow Up By: Member - Stephen L (Clare SA) - Friday, Oct 23, 2015 at 20:55

Friday, Oct 23, 2015 at 20:55
Hi Ian

That is very strange indeed. I an no expert, but somethings seems very wrong.

Just a couple of questions?

Have you ever done the firmware ungrades before to your phone?

What computer system are you using?

Is your phone fully charged when doing the upgrade?

We might have to ask the experts for some help here.



Cheers



Stephen
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Follow Up By: maurice b - Friday, Oct 23, 2015 at 22:35

Friday, Oct 23, 2015 at 22:35
Hi Ian .I upgrade today .I used my existing driver took about 10 minutes on Windows 7 no problems .Then tested a call to there free test number.I see your in Qld ,im on Gold Coast and will help if your near
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Follow Up By: Sigmund - Saturday, Oct 24, 2015 at 07:13

Saturday, Oct 24, 2015 at 07:13
Frustrating. Been there. Bet it's a driver problem. Some ideas...

Try a different PC.
Have the handset plugged in when looking for drivers to delete - there'll be 2 USB drivers, plus one modem and one Huawei.
After deleting the drivers do a registry clean.
Disable AV protection.
Try doing it in Safe Mode.

Good luck.
0
FollowupID: 859993

Reply By: Member - Ian W1 (QLD) - Saturday, Oct 24, 2015 at 18:54

Saturday, Oct 24, 2015 at 18:54
Hi all and thanks for your ideas/help. I have been in touch with Inmarsat support and in the end, I used a USB3 port (was previously using USB2 port) but again it failed at 37% . Decided to check the phone and it was showing ver 5.11 firmware was installed. i was able to search, find and register to a satellite and all appears to work OK. Beats me! Thanks again. Ian
AnswerID: 591929

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