Inmarsat at it again

I just received a message saying that Inmarsat have cut the expiry times yet again on many of their prepaid plans. When I first bought it, the expiry time was 2 years, now it's lucky to be 30 days on a lot of plans. Check with your supplier...who really is just the meat in the sandwich so can't be blamed, about costs and expiry times. Very annoying, enough to sell the phone.
Back Expand Un-Read 1 Moderator

Reply By: Member - Stephen L (Clare SA) - Wednesday, Apr 20, 2016 at 21:53

Wednesday, Apr 20, 2016 at 21:53
Hi Michael

Not sure who you are with, but I have just check 2 suppliers and the 100 unit pre paid credits I usually get still has the same expiry times as it has for the last 4 years, 180 days from the time it is activated.

Even if I went for 50 Units, the expiry time in 90 days, so if you are only getting 30 days for as you say "on a lot of plans" then it might be time to change your supplier.

I changed over around 12 months ago and even with the 100 Unit credit, it is still $20 cheaper than my previous supplier.



Cheers


Stephen
Simpson Desert Colours

Lifetime Member
My Profile  My Blog  My Position  Send Message

AnswerID: 598907

Follow Up By: LAZYLUX16 - Thursday, Apr 21, 2016 at 12:24

Thursday, Apr 21, 2016 at 12:24
Hi Stephen what sat phone you using I am getting headache trying to buy one and found out some secondhand ones are no longer useable.Be nice if seller stated that or maybe they didnt know .I just need one for emergency for 6 months travel in remote WA ..cheers
0
FollowupID: 868111

Follow Up By: Member - Stephen L (Clare SA) - Thursday, Apr 21, 2016 at 14:05

Thursday, Apr 21, 2016 at 14:05
Hi Lazylux

I have the Inmarsat IsatPhone Pro on a pre paid basis.

We have had in now for around 5 years and it has never let us down when we have needed to make calls.

I have used it from the bottom of the Gulf and through to the deserts of WA, SA, and remote Queensland.

Locks on quick and has never dropped out.


Hope this helps you out.


Cheers


Stephen
Simpson Desert Colours

Lifetime Member
My Profile  My Blog  My Position  Send Message

0
FollowupID: 868120

Reply By: Member - ACD 1 - Wednesday, Apr 20, 2016 at 22:00

Wednesday, Apr 20, 2016 at 22:00
Hi Michael

Where did the message come from?

I am with Inmarsat and haven't recieved anything.

Cheers

Anthony
VKS 3539
Work - a 40 hour interuption to my weekend!
Too many places - too little time

Member
My Profile  My Position  Send Message

AnswerID: 598908

Reply By: Michael H9 - Thursday, Apr 21, 2016 at 05:41

Thursday, Apr 21, 2016 at 05:41
FROM MGL Sat-

IMPORTANT CHANGES TO PREPAID SERVICES EFFECTIVE 1ST MAY 2016 Please be informed that important changes to the Inmarsat Pre-Paid Services will take effect globally by Inmarsat as of the 1st of May, 2016

Inmarsat recently held a partner conference in which they announced changes to the current Pre-Paid Services.

An updated Critical Information sheet will be released shortly, however please see changes they have made below:

Current Voucher Current Expiry New Update  New Expiry 25 Units 30 Days (Time extension only) 30 Days 50 Units 90 Days 50 Units 30 Days 100 Units 180 Days 100 Units 90 Days

200 Units 180 Days  Now 90 Days 250 Units 180 days 180 Days 500 Units 180 days 365 Days 1000 Units 365 days 365 Days

AnswerID: 598914

Follow Up By: Member - Boobook - Thursday, Apr 21, 2016 at 07:01

Thursday, Apr 21, 2016 at 07:01
Yep Looks like it, here it is from a Inmarsat press release.

Globalstar is looking better and better. I wonder how much the 0 unit, 30 day extension is?

April 2016

Prepaid effective May 1 2016.

IsatPhone:

0 units / 30 days: new voucher, as of 1st May, extends the validity of your SIM Card
25 units: discontinued
50 units: 30 days, instead of 90 days validity of the SIM card
100 units: 90 days, instead of 180 days validity of the SIM card
250 units: 180 days
500 units: 365 days
1000 units: 365 days
2500 units: 365 days
5000 units: 365 days

Vouchers that will be discontinued and you have already bought must be recharged by the end of May 2016 otherwise they will be lost.
1
FollowupID: 868093

Reply By: maurice b - Thursday, Apr 21, 2016 at 13:56

Thursday, Apr 21, 2016 at 13:56
I Just recharged my Isatphone pro .I use ASTA . Purchased the $85/50 unit voucher that has an 3 months expiry after redeem and voucher expires on 31/12/16 . Please note as i have purchased this prior to 1st of May providing i activate before 31/12 it still has a 90 expiry.
Quote HANDSET REDEEMING:
Using the phone, go outside first and get the phone registered so that it displays READY FOR SERVICE.
Go the MENU, then go to SETTINGS then go to PREPAY and select REDEEM.
Enter the 16 digit voucher n umber and when the 16th digit is entered under the left soft key SEND will appear. Press SEND and then wait for the confirmation it has been redeemed.

In relation to the upcoming ISAT prepaid plan changes, please see below changes effective 1st May 2016:

Current Voucher
Current Expiry
New Voucher
New Expiry
25 Units
30 Days
0 Units (time extension only)
30 Days
50 Units
90 Days
50 Units
30 Days
100 Units
180 Days
100 Units
90 Days

All other vouchers remain as they currently are.

Any vouchers purchased prior to the 1st May will retain the current plan, even if redeemed post 1st May, they must however be redeemed prior to 31st December 2016, otherwise they will become void. This has been confirmed to ourselves directly from Inmarsat.
HANDSET REDEEMING:
Using the phone, go outside first and get the phone registered so that it displays READY FOR SERVICE.
Go the MENU, then go to SETTINGS then go to PREPAY and select REDEEM.
Enter the 16 digit voucher n umber and when the 16th digit is entered under the left soft key SEND will appear. Press SEND and then wait for the confirmation it has been redeemed.
AnswerID: 598930

Reply By: Sigmund - Thursday, Apr 21, 2016 at 14:13

Thursday, Apr 21, 2016 at 14:13
Shows disinterest in the individual buyer; just going for the corporate market.
AnswerID: 598933

Follow Up By: maurice b - Thursday, Apr 21, 2016 at 15:06

Thursday, Apr 21, 2016 at 15:06
That is so true Sigmund.I have always wondered why one of the provides don't captor the recreation/ nomads market and provide a service with long expiry at a reasonable rate. I initially purchased the isatphone due to the 2 year expiry service they once had .
0
FollowupID: 868128

Follow Up By: AlbyNSW - Sunday, May 01, 2016 at 05:21

Sunday, May 01, 2016 at 05:21
Maybe because the Nomads are on a Scrooge budget and there is no money in it for them ?

It would basically cost them the same to have the service in place so chase the market that use the service a lot
0
FollowupID: 868606

Reply By: Sat Phone Sales - Thursday, Apr 21, 2016 at 14:25

Thursday, Apr 21, 2016 at 14:25
It is a fact Inmarsat are changing their pre-paid vouchers. It appears not so much a price change but a change in validity / shelf life. We have not yet announced this on our website as we are waiting on confirmation from Inmarsat about some conflicts with contract law here in Australia. The gist of it is -

25 Units has 30 Days but 0 Units (time extension only)
50 Units goes from 90 days to 30 days
100 Units goes from 180 Days to 90 Days

All other vouchers remain as they currently are. ALL existing vouchers that are unredeemed will become INVALID after 31st December 2016.

We'll update more as we get it from Inmarsat. It looks like a VERY good time to buy some vouchers to keep on the shelf (but not after 31.12.16!) We can supply airtime for SIM cards supplied by us and supplied by ASTA or any of their distributers.
AnswerID: 598934

Reply By: Robert R1 ( - Thursday, Apr 21, 2016 at 15:01

Thursday, Apr 21, 2016 at 15:01
I bought my last card of 50 units from Sat Phone Sales for $70 for 90 days. They are still 90 days but have increased to $85. There is another mob at bluecosmo.com who sell 50 units for $US49 (about $AU65) over 90 days but I don't know if it will work in Australia. Does anyone know?

Regards,
Bob
AnswerID: 598939

Follow Up By: Sigmund - Thursday, Apr 21, 2016 at 15:19

Thursday, Apr 21, 2016 at 15:19
I know there was some geo-blocking a while ago but not sure whether that was the phone or the SIM. This was about stopping terrorists taking a sat phone to the US if memory serves. Worked real well.
0
FollowupID: 868130

Reply By: maurice b - Thursday, Apr 21, 2016 at 19:13

Thursday, Apr 21, 2016 at 19:13
If i was starting out again i think i would buy a new Thuraya XT-Lite at $690 and connect to $15/ month plan 99c per Min, 50c sms Aust mobile number, mum can call for free on correct plan. Get billed monthly . Inmarsat had it all work out when they first launched to new isatphone.
AnswerID: 598953

Reply By: Member - Howard (ACT) - Thursday, Apr 21, 2016 at 21:52

Thursday, Apr 21, 2016 at 21:52
current credits expire next week so just locked in for another 180 days but will seriously consider pulling the old Telit handset out of the cupboard and going back to globalstar in november..

from $80 for 100 units with 2 years expiry to $180 for same thing with 180 days expiry was bad enough but to go to 90 days will see me cutting the connection.

Immarsat will have gone from being 25% the cost 5 years ago to 100 % more expensive post dec 2016.

I am fortunate eneough that the cost of the isaphone has been amortised over the last 6 years so I am still ahead .

Lucky I didnt sell the old handset, only changed when the old globalstar sats fell to pieces.
someones always looking for ways to take more money
cheers
Howard
Resigned to Retirement

Member
My Profile  Send Message

AnswerID: 598970

Follow Up By: maurice b - Thursday, Apr 21, 2016 at 22:28

Thursday, Apr 21, 2016 at 22:28
Hi Howard . Unfortunately the Telits are now obsolete and Pivotel wont connect them . They now wont connect to a gateway and cant be used to call 112 However there did have a trade in deal ,your get a reburbished free GSP1600 Qualcom prividing you stay connected for a given time . These a imported from the USA are very Basic and from memory have no SMS function but you can call them cheaply I still see the Telit 550's for sale on ebay as the sellers a unaware
0
FollowupID: 868173

Follow Up By: Sat Phone Sales - Friday, Apr 22, 2016 at 18:18

Friday, Apr 22, 2016 at 18:18
I'm afraid the trade up deal is now also unavailable. At present we're not aware of any handsets for sale in Australia that will connect to the GlobalStar network. (We still have a few but I'm afraid all are reserved)

There's a small chance we'll have limited numbers again in the next few weeks. The numbers will be VERY limited, so it'll be first in best dressed. Price point $375 - $499 depending on stock and source.

We're looking at bringing more in to the country but the price point will have to be around $500 to make it worthwhile. It's going to be tough to beat our previous $375 offering.
0
FollowupID: 868222

Follow Up By: Member - Howard (ACT) - Friday, Apr 22, 2016 at 19:44

Friday, Apr 22, 2016 at 19:44
Pity I will have to scratch the resurrection option ,
pulled the old telit handset out of the cupboard this morning and after 5 years unused still had nearly 50 % battery charge.
looking at the proposed costs of sat phones i will most likely go back to the good old days pre sat phones and just rely on an EPIRB for when the s* it hits the fan..
One of the reasons I got a sat phone is I dont believe everyone else should cover the costs when I do something.that goes belly up and wanted an option to be able to look after things myself , however if the costs get to great I will use the epirb and bludge on the taxpayer.
cheers
Howard

Resigned to Retirement

Member
My Profile  Send Message

2
FollowupID: 868225

Reply By: Jackolux - Friday, Apr 22, 2016 at 10:10

Friday, Apr 22, 2016 at 10:10
I have one of the original Immarsat phones from TC Communications , I still have one of the original 2 year vouchers to activate .
I was told by another Sat phone provider at a show in Melbourne that any existing 2 year vouchers that had not been used , could now not be redeemed .
I did ring Immarsat , they will still honour the vouchers
So I'm ok for at least the next 2 years + , after that it looks like , I might be looking for a new phone .
The 2 year thing was a really good deal .
AnswerID: 598991

Reply By: Member - Howard (ACT) - Wednesday, Apr 27, 2016 at 19:15

Wednesday, Apr 27, 2016 at 19:15
well i dont know what the hell is going on
as previously posted my current credits run out this friday soIi ordered a new voucher (100 unit ) last thursday. The day after this post went up
I admit i was pretty concerned as prices have increased dramaticly over the last 5 years. Fortunately no increase last 6 months.
called my supplier - Inmarsat formally TC communications to make sure the voucher was getting here before expiry and mentioned this post .

My source said they know nothing of any proposed reduction in expiry times.

got my new voucher by email yesterday
180 days expiry after activation and voucher valid to 25 april 2017, so effectively it would buy me 180 days from that date..
As said I have always dealt direct with Inmarsat not other resellers and they have always provided early advice on changes in the past

guess I will just wait and see what eventuates .
cheers
howard
Resigned to Retirement

Member
My Profile  Send Message

AnswerID: 599249

Follow Up By: Sat Phone Sales - Saturday, Apr 30, 2016 at 17:16

Saturday, Apr 30, 2016 at 17:16
As sales partners we have been told Inmarsat do not supply direct to the public. Can you please tell us where you are buying "direct"?

It's also strange that Inmarsat have no knowledge of the communication they have put out to distribution partners. DP's and SP's have been told ALL vouchers being issued now will expire on 31.12.16.
0
FollowupID: 868592

Follow Up By: Sigmund - Sunday, May 01, 2016 at 05:45

Sunday, May 01, 2016 at 05:45
@satphonesales ... any outcome from the discussion you had with Inmarsat about honouring the voucher contract?
0
FollowupID: 868607

Follow Up By: Sat Phone Sales - Sunday, May 01, 2016 at 17:38

Sunday, May 01, 2016 at 17:38
Still the same - existing vouchers to expire 31.12.16

Good news for our customers though! We expect to be able to hold up the old expiry date until ca. August, but ONLY if you got a card from us AFTER 1.11.15 - and we're happy to send others a FREE Sim card to make this offer available.
1
FollowupID: 868630

Reply By: R.J.W. - Thursday, Apr 28, 2016 at 12:48

Thursday, Apr 28, 2016 at 12:48
Hi I have a Inmarsat that I have had for many years, My original 2 year pre paid ran out years ago, Now I don't use it a lot and when I go away I don't need to talk to people, however people can still ring or text me if there is something going on at home. If it goes belly up I understand I can ring 000 for an emergency. So I have an emergency device that costs nothing to keep. If planning an extended trip I can always reactivate it if needed. Just another way around it. Cheers Rob
AnswerID: 599266

Sponsored Links

Popular Products (13)