Inmarsat at it again

Hi Michael

Not sure who you are with, but I have just check 2 suppliers and the 100 unit pre paid credits I usually get still has the same expiry times as it has for the last 4 years, 180 days from the time it is activated.

Even if I went for 50 Units, the expiry time in 90 days, so if you are only getting 30 days for as you say "on a lot of plans" then it might be time to change your supplier.

I changed over around 12 months ago and even with the 100 Unit credit, it is still $20 cheaper than my previous supplier.



Cheers


Stephen

Hi Michael

Where did the message come from?

I am with Inmarsat and haven't recieved anything.

Cheers

Anthony

FROM MGL Sat-

IMPORTANT CHANGES TO PREPAID SERVICES EFFECTIVE 1ST MAY 2016 Please be informed that important changes to the Inmarsat Pre-Paid Services will take effect globally by Inmarsat as of the 1st of May, 2016

Inmarsat recently held a partner conference in which they announced changes to the current Pre-Paid Services.

An updated Critical Information sheet will be released shortly, however please see changes they have made below:

Current Voucher Current Expiry New Update  New Expiry 25 Units 30 Days (Time extension only) 30 Days 50 Units 90 Days 50 Units 30 Days 100 Units 180 Days 100 Units 90 Days

200 Units 180 Days  Now 90 Days 250 Units 180 days 180 Days 500 Units 180 days 365 Days 1000 Units 365 days 365 Days

I Just recharged my Isatphone pro .I use ASTA . Purchased the $85/50 unit voucher that has an 3 months expiry after redeem and voucher expires on 31/12/16 . Please note as i have purchased this prior to 1st of May providing i activate before 31/12 it still has a 90 expiry.
Quote HANDSET REDEEMING:
Using the phone, go outside first and get the phone registered so that it displays READY FOR SERVICE.
Go the MENU, then go to SETTINGS then go to PREPAY and select REDEEM.
Enter the 16 digit voucher n umber and when the 16th digit is entered under the left soft key SEND will appear. Press SEND and then wait for the confirmation it has been redeemed.

In relation to the upcoming ISAT prepaid plan changes, please see below changes effective 1st May 2016:

Current Voucher
Current Expiry
New Voucher
New Expiry
25 Units
30 Days
0 Units (time extension only)
30 Days
50 Units
90 Days
50 Units
30 Days
100 Units
180 Days
100 Units
90 Days

All other vouchers remain as they currently are.

Any vouchers purchased prior to the 1st May will retain the current plan, even if redeemed post 1st May, they must however be redeemed prior to 31st December 2016, otherwise they will become void. This has been confirmed to ourselves directly from Inmarsat.
HANDSET REDEEMING:
Using the phone, go outside first and get the phone registered so that it displays READY FOR SERVICE.
Go the MENU, then go to SETTINGS then go to PREPAY and select REDEEM.
Enter the 16 digit voucher n umber and when the 16th digit is entered under the left soft key SEND will appear. Press SEND and then wait for the confirmation it has been redeemed.

Shows disinterest in the individual buyer; just going for the corporate market.

It is a fact Inmarsat are changing their pre-paid vouchers. It appears not so much a price change but a change in validity / shelf life. We have not yet announced this on our website as we are waiting on confirmation from Inmarsat about some conflicts with contract law here in Australia. The gist of it is -

25 Units has 30 Days but 0 Units (time extension only)
50 Units goes from 90 days to 30 days
100 Units goes from 180 Days to 90 Days

All other vouchers remain as they currently are. ALL existing vouchers that are unredeemed will become INVALID after 31st December 2016.

We'll update more as we get it from Inmarsat. It looks like a VERY good time to buy some vouchers to keep on the shelf (but not after 31.12.16!) We can supply airtime for SIM cards supplied by us and supplied by ASTA or any of their distributers.

I bought my last card of 50 units from Sat Phone Sales for $70 for 90 days. They are still 90 days but have increased to $85. There is another mob at bluecosmo.com who sell 50 units for $US49 (about $AU65) over 90 days but I don't know if it will work in Australia. Does anyone know?

Regards,
Bob

If i was starting out again i think i would buy a new Thuraya XT-Lite at $690 and connect to $15/ month plan 99c per Min, 50c sms Aust mobile number, mum can call for free on correct plan. Get billed monthly . Inmarsat had it all work out when they first launched to new isatphone.

current credits expire next week so just locked in for another 180 days but will seriously consider pulling the old Telit handset out of the cupboard and going back to globalstar in november..

from $80 for 100 units with 2 years expiry to $180 for same thing with 180 days expiry was bad enough but to go to 90 days will see me cutting the connection.

Immarsat will have gone from being 25% the cost 5 years ago to 100 % more expensive post dec 2016.

I am fortunate eneough that the cost of the isaphone has been amortised over the last 6 years so I am still ahead .

Lucky I didnt sell the old handset, only changed when the old globalstar sats fell to pieces.
someones always looking for ways to take more money
cheers
Howard

I have one of the original Immarsat phones from TC Communications , I still have one of the original 2 year vouchers to activate .
I was told by another Sat phone provider at a show in Melbourne that any existing 2 year vouchers that had not been used , could now not be redeemed .
I did ring Immarsat , they will still honour the vouchers
So I'm ok for at least the next 2 years + , after that it looks like , I might be looking for a new phone .
The 2 year thing was a really good deal .

well i dont know what the hell is going on
as previously posted my current credits run out this friday soIi ordered a new voucher (100 unit ) last thursday. The day after this post went up
I admit i was pretty concerned as prices have increased dramaticly over the last 5 years. Fortunately no increase last 6 months.
called my supplier - Inmarsat formally TC communications to make sure the voucher was getting here before expiry and mentioned this post .

My source said they know nothing of any proposed reduction in expiry times.

got my new voucher by email yesterday
180 days expiry after activation and voucher valid to 25 april 2017, so effectively it would buy me 180 days from that date..
As said I have always dealt direct with Inmarsat not other resellers and they have always provided early advice on changes in the past

guess I will just wait and see what eventuates .
cheers
howard

Hi I have a Inmarsat that I have had for many years, My original 2 year pre paid ran out years ago, Now I don't use it a lot and when I go away I don't need to talk to people, however people can still ring or text me if there is something going on at home. If it goes belly up I understand I can ring 000 for an emergency. So I have an emergency device that costs nothing to keep. If planning an extended trip I can always reactivate it if needed. Just another way around it. Cheers Rob