Big red bash conditions

Submitted: Thursday, Jun 22, 2017 at 19:42
ThreadID: 135125 Views:3869 Replies:5 FollowUps:9
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I see that there are 2 levels of tickets on offer.
A standard ticket with a condition that if the event is cancelled due to weather etc (cost $395 per person ) they refuse to provide a refund.

And

A premium ticket for $435 ...this extra goes to an insurance cover (that you the consumer pay for ) to provide you a refund if the event is cancelled. It appears the organisers have no insurance cover in place to cover a cancellation.

So with either ticket the organisers loss in the event of a cancellation is covered by the ticket sales..

I would have thought that if an organiser cancelled an event they would have had to reimburse ticket holders..

I may be wrong , what do others think ???
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Reply By: Les - PK Ranger - Thursday, Jun 22, 2017 at 19:58

Thursday, Jun 22, 2017 at 19:58
That is disappointing policy by the BRB organisers . . .

Pretty sure that the standard ticket conditions would be very much against consumer law.
They might have an angle on weather, but still they would be taking money without providing a service (or delivering on a product), so worth checking with your local consumer / business affairs.

Maybe show them printed conditions (the organiser must provide / show these in writing somewhere), and see what advice they give you.
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Reply By: Member - Boobook - Thursday, Jun 22, 2017 at 21:16

Thursday, Jun 22, 2017 at 21:16
I like how they imply that it's a charity event, and ask for volunteers. Only when pushed will they admit it's a profitable company event.
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Follow Up By: Member - ACD 1 - Friday, Jun 23, 2017 at 16:01

Friday, Jun 23, 2017 at 16:01
Boobook

Where is it implied they are a charity?

As for "volunteers", quite a few Events companies and/or major events (triathlons, Avon Descent in WA, Ralley Australia etc) use "volunteers" to run them. They are usually remunerated with tickets, merchandise packages, accomodation, meals and refreshments as is the case with Big Red Bash.

It is interesting that they are allowed to do this in regards to Taxation Legislation. Given the package that "volunteers" recieved us valued at over $400 per person! Saves paying wages tax!

Cheers

Anthony
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Follow Up By: Member - Boobook - Saturday, Jun 24, 2017 at 07:17

Saturday, Jun 24, 2017 at 07:17
Anthony I just looked at their site, and they seem to have cleaned up their approach. They did cop a lot of flack in the past, and this year's webpages don't blur the line between the run which is a charity and the music event which is a profit event like they did in the past.

That is better. Many people though they were volunteering for a charity in the past when in actual fact their time was donated to profits. That did suit some and not others. The issue was full disclosure.

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Follow Up By: Member - ACD 1 - Saturday, Jun 24, 2017 at 22:42

Saturday, Jun 24, 2017 at 22:42
Thanks for that Boobook - I couldn't see it anywhere when I had a look either.

Their use of the term "volunteers" is still a bit dubious.

Not uncommon as I've mentioned but it's a good tax dodge if they don't have to "pay" wages!

Cheers

Anthony
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Follow Up By: Member - Boobook - Sunday, Jun 25, 2017 at 07:22

Sunday, Jun 25, 2017 at 07:22
This still implies that the Big Red Bash is a charity. It is carefully worded but a casual read of the page would mislead most readers despite this having being drawn to their attention.

Big Red Bash a Charity?
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Reply By: IvanTheTerrible - Thursday, Jun 22, 2017 at 21:55

Thursday, Jun 22, 2017 at 21:55
Birdsville is the perfect example of how greedy city people are ruining the outback. The only reason I'll ever stop at there again is to get fuel. Then I'll immediately leave!
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Follow Up By: Sigmund - Friday, Jun 23, 2017 at 07:13

Friday, Jun 23, 2017 at 07:13
Ah, I love the smell of a sweeping statement in the morning.
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Follow Up By: Gramps - Friday, Jun 23, 2017 at 10:17

Friday, Jun 23, 2017 at 10:17
Yeah, damn city people. Government should put a bounty on their ears so good honest country people can make a decent living LOL

Regards
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Reply By: Member - ACD 1 - Friday, Jun 23, 2017 at 16:13

Friday, Jun 23, 2017 at 16:13
Tim

I would have expected all event promoters to have comprehensive event insurance! Which would normally, and unwittingly, be paid for by the punters and by being included in the ticket price.

I have been to outdoor events that have an "all weather - no refund clause" included in the terms and conditions. It is usually no refund if you decide not to go because of bad weather but full refund if they cancel due to bad weather.

I would like to see their response to a mass challenge if they cancelled. Maybe that's why the shifted it previously.

Cheers

Anthony
AnswerID: 612066

Reply By: 9900Eagle - Friday, Jun 23, 2017 at 18:45

Friday, Jun 23, 2017 at 18:45
Best to read them completely.

Terms and conditions
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Follow Up By: Tim F3 - Saturday, Jun 24, 2017 at 04:28

Saturday, Jun 24, 2017 at 04:28
Thankyou for posting the terms etc.
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Follow Up By: Ron N - Sunday, Jun 25, 2017 at 12:02

Sunday, Jun 25, 2017 at 12:02
Be aware, that 9900Eagles link is to the OzTix terms and conditions.

OzTix is the trading name for the company, Ticket Solutions Pty Ltd (ACN 106907206), which is the company selling the tickets to Big Red Bash.

The organisation arranging the Big Red Bash is Big Run Events Pty Ltd (ACN22 159 869 299)

OzTix is selling the tickets as agent for Big Run Events Pty Ltd.

On the OzTix site, Big Run Events P/L is referred to as "Organiser", "We" "Us" or "Our".
Later on in the T's&C's, Big Run Events P/L is referred to as the "Presenter".

The OzTix T's&C's still leave a lot to be desired. They speak of the "Presenters website", but do not give out the website location, which must be found via a search of the internet.

When the website of Big Red Bash is found, the link providing Terms and Conditions of the event is clicked, it only produces a list of the Presenting Partners, Sponsors and Govt & Council supporters.

So therefore, Big Run Events are not providing any terms and conditions to the event - they are being provided by OzTix.

Big Red Bash T's&C's

Accordingly, the only contract is the contract between the ticket sellers, OzTix, and the ticket purchasers.
There is no contract between the Event organisers/presenters, and the ticket buyers.

Cheers, Ron.
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Follow Up By: Member - Boobook - Tuesday, Jun 27, 2017 at 19:45

Tuesday, Jun 27, 2017 at 19:45
Here are the list of volunteers
List here


Hmm it seems the only role that is not volunteer work is banking the money.
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