Mobile service...

Wondering if any Australia wide travellers can advise me of their thoughts as to mobile phone companies cover when travelling. We don’t go really really remote...sort of stick to, or close to the black top roads. We currently have Telstra plans but are wondering if any others have similar levels of cover. Many thanks.
Back Expand Un-Read 0 Moderator

Reply By: Member - MIKE.G - Thursday, Nov 05, 2020 at 17:07

Thursday, Nov 05, 2020 at 17:07
Hi Jill.

We have always stuck with Telstra.

They market (as do Optus) phones that are designed to work better in more remote areas eg. the bush. Telstra calls them "Blue Tick" phones and they have a better antenna installed in them.

Have a look at the following website for more info.

https://www.whistleout.com.au/MobilePhones/Guides/telstra-blue-tick-best-phones-for-the-bush

Cheers,

Mike
AnswerID: 633994

Reply By: Michael ( Moss Vale NSW) - Thursday, Nov 05, 2020 at 17:15

Thursday, Nov 05, 2020 at 17:15
I have a Telstra and my wife has an Optus plan, it covers most areas where there is service. The entire Oodnadatta Track is only Optus funnily enough. Michael
Patrol 4.2TDi 2003

Retired 2016 and now Out and About!

There's time to rest when you're dead,
Get out and do something instead!

Member
My Profile  My Blog  My Position  Send Message

AnswerID: 633995

Follow Up By: Zippo - Friday, Nov 06, 2020 at 09:49

Friday, Nov 06, 2020 at 09:49
There are a lot more places that have only Optus. We kept discovering this in our outback travels, to the point where on each trip we now check the coverage maps in detail in advance to see where each has service. So we carry both Telstra and Optus-equipped phones now (as well as our satphone ...).

Pretty much everyone has a spare phone sitting in a drawer, so while Telstra (or its MVNOs) may be your daily, grabbing an Optus reseller's SIM for your travel periods is a sensible supplement.
4
FollowupID: 911121

Follow Up By: Candace S. - Friday, Nov 13, 2020 at 15:22

Friday, Nov 13, 2020 at 15:22
Last year, I passed through Oodnadatta. They had a sign up at the pink roadhouse stating they now had Telstra service.

But my phone with a Telstra SIM wouldn't work there. They told me that some people had that problem. I never looked into it to figure out why.
0
FollowupID: 911216

Follow Up By: Member - Warren H - Friday, Nov 13, 2020 at 16:28

Friday, Nov 13, 2020 at 16:28
From what I have read it has to be either Telstra or Boost other resellers may not work. We passed through at the end of May, Telstra was still coming , I believe they were also in the process of putting up towers in William Creek and Marree, not sure about Coward Springs.
NT Pajero
2007 Goldstream Crown

Member
My Profile  My Position  Send Message

0
FollowupID: 911217

Reply By: Member - Boobook - Thursday, Nov 05, 2020 at 17:30

Thursday, Nov 05, 2020 at 17:30
Boost has identical coverage to Telstra, other than 5G which is only in the city CBD generally.

Also a Telstra phone less than about 4 years old, on Telstra or Boost will also make or receive calls on any wifi service.
VoWiFi
AnswerID: 633996

Reply By: Bazooka - Thursday, Nov 05, 2020 at 17:46

Thursday, Nov 05, 2020 at 17:46
Essentially there are only two networks worth considering Jill. Telstra (/Boost - which is full Telstra network) has the best overall coverage but in a few remote and country areas (and some parts of our cities) Optus fills the gaps or may have a stronger signal.

For emergencies, phones will use whatever network is available (dial 112 or 000).
ACMA Emergency Call Info

Both OPTUS and Telstra have network maps showing their coverage.

If you're worried or want maximum coverage you could carry a second (OPTUS) SIM or a backup phone.
AnswerID: 633997

Reply By: Member - rocco2010 - Thursday, Nov 05, 2020 at 17:59

Thursday, Nov 05, 2020 at 17:59
Telstra. No contest.

You will be surprised sometimes when you find coverage.


AnswerID: 633998

Follow Up By: Kazza055 - Thursday, Nov 05, 2020 at 19:23

Thursday, Nov 05, 2020 at 19:23
Telstra. No Contest x 2
3
FollowupID: 911114

Reply By: Michael H9 - Thursday, Nov 05, 2020 at 18:42

Thursday, Nov 05, 2020 at 18:42
I have a dual sim phone, both a Telstra and an Optus sim. That's the best you can do. I'm surprised at the number of times I've had to call someone back on the Optus sim because the Telstra one was dropping out. Telstra is best, but if there is a black spot, Optus have been smart enough to plug the gap in a lot of places. BTW, I hate dealing with Optus at any level so I use Moose Mobile for better support and cheaper plans and they use the Optus network.
AnswerID: 634003

Reply By: Mark C9 - Thursday, Nov 05, 2020 at 21:09

Thursday, Nov 05, 2020 at 21:09
On my 1st trip 20 plus years ago, I had optus, it only worked in or close to towns
Since then, I been solely telstra and you can often get reception in out of the way locations
Last year, I was in Maree SA (Birdsville track) and they only had optus but Telstra commissioned 5g the week I left

there are many places on the black top where you have very poor service. I drove from Tin Can Bay 50 kms to Rainbow beach. only had service close to each town
AnswerID: 634008

Reply By: Alan H11 - Friday, Nov 06, 2020 at 09:07

Friday, Nov 06, 2020 at 09:07
When we arrived in Australia for our 10 month trip last year, we asked around, and bought a Telstra SIM. No problems, but nothing to compare against, I guess. We have a satphone too for emergencies (never used it, at least not in Australia).
AnswerID: 634013

Reply By: Member - Warren H - Friday, Nov 06, 2020 at 17:00

Friday, Nov 06, 2020 at 17:00
You can check coverage on the Telcos webpages. If there is no coverage you can check Dept. of Communications mobile black spot page to see if there is planned coverage.
NT Pajero
2007 Goldstream Crown

Member
My Profile  My Position  Send Message

AnswerID: 634021

Reply By: Jill H6 - Friday, Nov 06, 2020 at 17:08

Friday, Nov 06, 2020 at 17:08
Thanks everyone. I really appreciated your efforts in responding. We’re already Telstra customers but had been recommended Boost as a possible alternative. Interesting one of my responses mention this mob too. I tried to ring them....and like all call centres at the moment they won’t talk to you. Cheers. Happy travelling this great country when we’re all allowed!
AnswerID: 634022

Follow Up By: terryt - Friday, Nov 06, 2020 at 19:14

Friday, Nov 06, 2020 at 19:14
Boost will get the same coverage as telstra but will be a bit cheaper. Second the idea of an optus backup because although telstra/boost have best coverage it is surprusing how many places are optus only
1
FollowupID: 911135

Reply By: Member - Triton man - Thursday, Nov 12, 2020 at 11:43

Thursday, Nov 12, 2020 at 11:43
Yes - Telstra or Boost. Forget Vodaphone unless you are on a populated beach or live within half a kilometre of the coast. I recently did a solo trip from Cairns to Maralinga and return. Route via Winton, Birdsville Lyndhurst, then Porta Gutter, Ceduna etc. First reception I got after leaving Cairns was Port Augusta, it did also work at Ceduna and surprisingly Iron Knob also. Glad I did not need assistance. That was the last straw, diched the 12 month contract early at a loss as it was useless. Got a 12 month pre-paid with Boost for $150. Organised it on-line.
Triton Man

Member
My Profile  My Position  Send Message

AnswerID: 634084

Follow Up By: Member - Warren H - Thursday, Nov 12, 2020 at 15:06

Thursday, Nov 12, 2020 at 15:06
Way back in 2000 when the gst was being rolled out the tax office had a task force to assist rural and regional businesses with implementation. They issued a tender for the provision of mobile services. Vodafone were the successful tenderer-rofl.
NT Pajero
2007 Goldstream Crown

Member
My Profile  My Position  Send Message

2
FollowupID: 911199

Reply By: Member - Triton man - Thursday, Nov 12, 2020 at 15:16

Thursday, Nov 12, 2020 at 15:16
Saw no more Warren, it is what we have come to expect of bureaucracy. Lots of examples of stupidity in Government.
Triton Man

Member
My Profile  My Position  Send Message

AnswerID: 634089

Sponsored Links

Popular Products (12)