Forum Search Tips

Submitted: Thursday, Jun 17, 2021 at 16:12
ThreadID: 141988 Views:5805 Replies:1 FollowUps:0
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A few days ago, someone contacted me via the Help Desk to query why they were having troubles using the "search" function in the Forum.

He was looking for information on "Binn's Track" as he knew he'd seen a post put couldn't find it again. The search gave some results, but not the one he was looking for.

I explained that by using the apostrophe meant the search would only find matches to "Binn's" but not "Binns" - and as it turned out the original title of the post did not use the apostrophe. As soon as he changed his search and removed the apostrophe, it found the post he was after.

Just sharing this tip to help you think outside the box when things don't turn out as you expect.
Michelle Martin
Marketing & Customer Support
I.T. Beyond Pty Ltd / ExplorOz

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