Ranger transmission issue

Mark that sounds too crazy to be true, check your user manual to see if it mentions their 4x4 isn't really up to the job because it's got a flimsy plate over the torque converter and you can't really drive it off road in case it gets bogged. Michael

I think I would be taking it further, it's obviously not fit for purpose, it's not a Bentley. Yes 800mm of water is well above the centre of the converter, so water is ok? Is the torque converter cover bent and damaged?

Yes that's the go, you can't let them get away with that. Maybe research the problems with Transmissions and get up to speed with their weaknesses and I would be telling the dealer you will take it further.

Agreed, Mark hasn't actually said what the problem was or what was damaged. The converter has a seal to the transmission, that should keep a few grains of sand out and the rear engine seal is in there also to keep oil in the engine and keep dirt out. So I can see how bogging it in sand can have any affect. Maybe something has just failed and Ford are just trying it on.

Keep on to them.

Have you had a look at the Ford Ranger facebook group, Mark? Those groups are a wealth of information about specific vehicle models.

Also, have you escalated this matter direct to Ford Australia?

George_M

I have heard about a few transmission issues with Ranger and Bt-50's but not to do with sand getting inside the torque converter area. Obviously not 4x4 engineered but name only. Must be a black top only 4x4. Mines done just over 10k and has developed a vibration sound at 60kph after fitting new springs to rear only. 50mm lift. over 60 and there's to much other road noise to hear much else.

hi
Early Ranger not covered for doing alot of towing WTF!! u say ,yep it says that in the manual it really does .... That is /was how the vehicle was advertised towing all the bikes boats vans all hitched up together.
Rear lsd diff blown not working , Ford answer because I was towing not covered .

Moral of this story next car was a new 2011 Hilux oh yea just picked up another new Hilux 2022
Ford refused warranty that often it was laughable and yes it was mostly due to local dealers bad customer service . Dealer was Carmicheal Ford , few locals go to this place later found .
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EG Problems were Ryco fuel filter no warranty really
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Ford did a timing belt /tensioner at 70,000km and 30,000 km later faulty install tensioner by technician= destroyed no warranty
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Mark, you don't give the year or kilometres of the vehicle, or whether the vehicle is still under warranty.
I presume you're looking at a warranty claim because of your words about "getting bogged in sand".

Ford are as good as any shonky used car dealer for producing reasons to avoid a warranty claim, IMO.
A standard technique amongst dealers is to "fob off" warranty complaints with spurious claims of "operator abuse". This is the oldest trick in the book.

The Ford 6R80 transmission (as fitted to the Ranger) is pretty notorious for torque converter leaks, and major design upgrades due to design faults - so the cause of the leak is more than likely an assembly fault - particularly if the vehicle is relatively new.

Of course, you must be sure that nothing in your actions has contributed to the leak. Overheating the transmission by working it hard when bogged deeply in sand, is one area where you may have contributed to the problem.
Stalling the torque converter excessively when trying to extract the vehicle from a deeply bogged position, is one way of generating a lot of torque converter heat, very rapidly.

If you believe you have not contributed to the problem, and the dealer continues to point-blank refuse a warranty claim, tell them you will take the vehicle to a transmission specialist (which is a good idea, anyway, to get their initial opinion on the leak) - then say you will get the transmission specialist to dismantle the transmission, and produce a written report on the reason/s for the leak, which report will possibly be used in a court case against Ford.

If the independent transmission repairer produces a satisfactory report outlining the exact cause of the leak (and it shows the leak is not your fault), then that report can be used in launching an attack on Ford, starting with your local Consumer Affairs Dept.

Your State Govt will have a Consumer Affairs office which will advise you on the process to reach a satisfactory conclusion in your warranty claim.
There are State Small Claim Tribunals, and quite often, State Ombudsmen as well, who will be able to advise on the course of action or actions, available to you.

These people deal every day with businesses that refuse to honour warranties or who otherwise provide items of equipment that do not provide the expected satisfactory service, and who regularly try to avoid their legal obligations.
Global corporations are the worst when it comes to avoiding accepting responsibility for faulty products, so go hard on them if you sure you're in the right, and if you're convinced you have a justifiable claim.

However - if any part of the fault can be identified and traced back to your driving technique, then you will more than likely not have a leg to stand on, with a warranty claim.

https://www.accc.gov.au/consumers/consumer-protection/where-to-go-for-consumer-help

Cheers, Ron.