Update 8.02

Submitted: Wednesday, Mar 22, 2023 at 11:05

ThreadID: 145441 Views:1484 Replies:5 FollowUps:2

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Tina Fitz

I would like to upgrade to the 2023 maps however, every time I go into settings I am automatically getting ‘contacting store’ and it doesn’t stop.

2023 map download

Can anyone help me sort this glitch please.

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Reply By: ExplorOz - David & Michelle - Wednesday, Mar 22, 2023 at 11:11

Wednesday, Mar 22, 2023 at 11:11

Tina,

We have noticed this issue seems to have held after the final release of the product however in all our testing it did and still does not show up. I have made a very minor update to the app which will come out as 8.0.3 however to get past this issue you can simply purchase the updated license direct from our online store - EOTopo 2023 this will automatically be registered in your account and after purchase simply open the app and you will be able to download the 2023 maps.

David

David (DM) & Michelle (MM)
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AnswerID: 643126

Follow Up By: Tina Fitz - Wednesday, Mar 22, 2023 at 17:56

Wednesday, Mar 22, 2023 at 17:56

Thank you for your speedy reply. I have downloaded from website directly and this worked fine.

FollowupID: 922782

Reply By: Peter E23 - Wednesday, Mar 22, 2023 at 16:23

Wednesday, Mar 22, 2023 at 16:23

Same issue here. I tried to upgrade via WiFi or cellular (5G) no success. I believe it’s a link issue: won’t connect to the online store.

AnswerID: 643132

Reply By: Member - Robert S36 - Wednesday, Mar 22, 2023 at 22:06

Wednesday, Mar 22, 2023 at 22:06

Same here. Have bought Eotopo 2023 from EO shop but doesn't appear in data manager in my Traveller app.
Just says in shop - payment received, awaiting despatch. Is it maybe not linked to my membership ID?

AnswerID: 643137