Save Trek button not working

Submitted: Sunday, Jun 04, 2023 at 09:00
ThreadID: 145718 Views:1029 Replies:2 FollowUps:2
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Good morning all, New user here. When I create a navigation route and open the navigation tab the save button is greyed out and I cannot save to my personal treks, I cannot find anything in the manual or tutorials to help, any advice would be greatly appreciated.
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Reply By: Member - Warren H - Sunday, Jun 04, 2023 at 10:26

Sunday, Jun 04, 2023 at 10:26
It's probably something to do with the app wanting to know the location and not knowing where it is. I had a similar issue running the windows version (pc, no gps) and had to turn off location permissions. It defaults to Alice Springs and is happy. The help desk will be able to give specific advice.
NT Pajero
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AnswerID: 643759

Follow Up By: Member - Benchdog - Sunday, Jun 04, 2023 at 10:49

Sunday, Jun 04, 2023 at 10:49
Thanks for that Warren, unfortunately changing location permissions didn't solve the issue. I will contact help desk tomorrow.
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Reply By: TrevorDavid - Monday, Jun 05, 2023 at 09:25

Monday, Jun 05, 2023 at 09:25
Benchdog

You have sort of answered your own question. Your screenshot is of a single destination for turn by turn navigation, it’s not a Trek. A Trek would have a minimum of two places before you could save it as such.

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TrevorDavid
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Follow Up By: Member - Benchdog - Monday, Jun 05, 2023 at 10:26

Monday, Jun 05, 2023 at 10:26
Thanks for that, problem solved! Much appreciated
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