Submitted: Friday, Jul 23, 2004 at 17:01
ThreadID: 14945 Views:3597 Replies:3 FollowUps:4
This Thread has been Archived
This just in from my brother in Brisbane & has been confirmed by the banks , through you all should know soas none of my fellow formit,s get,s caught out .
>Please be aware that it can happen
>When I received this email, I phoned Natalie Kent at the Local
>Government Association of Queensland (phone 07 3000 2239), and verified
>the accuracy of the content. Natalie confirmed this scam is real, and
>not a hoax email.
>This information is worth reading. By understanding how the VISA &
>MasterCard Telephone Credit Card Scam works, you'll be better prepared
>to protect yourself. Con artists get more creative every day....
>My spouse was called on Wednesday from "VISA", and I was called on
>Thursday from MasterCard". The scam works like this:
>Person calling says, "this isand Fraud Department at VISA. My Badge number is 12460. Your card has
>been flagged for an unusual purchase pattern, and I'm calling to verify.
>This would be on your VISA card which was issued by name bank. Did you
>purchase an Anti-Telemarketing Device for $497.99 from a marketing
>company based in Arizona?"
>When you say "No", the caller continues with, "Then we will be issuing a
>credit to your account. This is a company we have been watching and the
>charges range from $297 to $497, just under the $500 purchase pattern
>that flags most cards. Before your next statement, the credit will be
>sent to (gives you your address), is that correct?"
>You say "yes". The caller continues. "I will be starting a Fraud
>investigation. If you have any questions, you should call the 1-800
>number listed on the back of your card and ask for Security. You will
>need to refer to this Control #." The caller then gives you a 6 digit
>number. "Do you need me to read it again?"
>Here's the IMPORTANT part on how the scam works. The caller then
>says,"I need to verify you are in possession of your card". He'll ask
>you to "turn your card over and look for some numbers. There are 7
>numbers; the first 4 are your card number, the next 3 are the 'Security
>Numbers' that verify you are in possession of the card. These are the
>numbers you use to make Internet purchases to prove you have the card.
>Read me the 3 numbers".
>After you tell the caller the 3 numbers, he'll say,"That is correct. I
>just needed to verify that the card has not been lost or stolen, and
>that you still have your card. Do you have any other questions?"
>After you say No, the caller then thanks you and states, "Don't hesitate
>to call back if you do", and hangs up.
>You actually say very little, and they never ask for or tell you the
>card number. But after we were called on Wednesday, we called back
>within 20 minutes to ask a question. Are we glad we did! The REAL VISA
>Security Department told us it was a scam and in the last 15 minutes a
>new purchase of $497.99 was charge on our card.
>Long story made short, we made a real fraud report and closed the VISA
>card, and they are reissuing us a new number. What the scammers want is
>the 3-digit PIN number on the back of the card. Don't give it to them.
>Instead, tell them you'll call VISA or Master card direct. The real
>VISA told us that they will never ask for anything on the card as they
>already know the information since they issued the card! If you give
>the scammers your 3 Digit PIN Number, you think you're receiving a
>credit. However, by the time you get your statement, you'll see charges
>for purchases you didn't make, and by then it's almost to late and/or
>harder to actually file a fraud report.
>What makes this more remarkable is that on Thursday, I got a call from a
>"Jason Richardson of MasterCard" with a word-for-word repeat of the VISA
>scam. This time I didn't let him finish. I hung up!
>We filed a police report, as instructed by VISA. The police said they
>are taking several of these reports daily! They also urged us to tell
>everybody we know that this scam is happening.
>Please pass this on to all your friends. By informing each other, we
>protect each other.
>Natalie Kent Manager, Finance, Governance and Community Local Government
>Association of Queensland 25 Evelyn Street, Newstead PO Box 2230,
>Fortitude Valley BC Brisbane QLD 4006
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Reply By: Baz (NSW) - Friday, Jul 23, 2004 at 17:16

Friday, Jul 23, 2004 at 17:16
Bloody crafty buggers aren't they !!!
AnswerID: 69272

Reply By: Brad - Friday, Jul 23, 2004 at 17:47

Friday, Jul 23, 2004 at 17:47
I've fortunately never been 'scammed' (touch wood).
My understanding - and please correct me if someone out there is better informed - is that in Australia you are legally not required to pay the credit card bill unless you can be shown the receipts with your actual signature on them. So even if you get scammed in this or other ways, unless the credit card provider can show you a copy of the receipt with your actual signature on it they cannot force you to pay (despite what they may try and bluff).
AnswerID: 69289

Follow Up By: Member - Jeff M (WA) - Friday, Jul 23, 2004 at 18:25

Friday, Jul 23, 2004 at 18:25
Yup, your're on the money (so to speak).
FollowupID: 329637

Follow Up By: Member - Jack - Friday, Jul 23, 2004 at 19:38

Friday, Jul 23, 2004 at 19:38
That is interesting. I have bought a few things over the Net, and provided my Credit Card number, but never signed anything. Never had a drama, but the fact that I did not sign anything must leave the trader a bit vulnerable.
All good advice here - thanks.
The hurrieder I go, the behinder I get. (Lewis Carroll-Alice In Wonderland)

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FollowupID: 329648

Follow Up By: Brad - Friday, Jul 23, 2004 at 20:27

Friday, Jul 23, 2004 at 20:27
In theory you're right Jack - although I think it might be the credit card provider rather than the trader who would be 'left vulnerable' the trader gets guaranteed payment at the time of sale by supplying your number to the provider (minus the 3% or so).
However credit cards are the greatest money tree ever grown - 3% on every transaction - so no need to feel too sorry for them.
FollowupID: 329664

Follow Up By: Puddin & Gumnut (Sydney) - Sunday, Jul 25, 2004 at 16:09

Sunday, Jul 25, 2004 at 16:09
The trader cops it as the card provider debits their account the amount if you say the prove the transaction was not done by you.
FollowupID: 329833

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