Lack of Email Response from Anaconda

Thanks,
Just got a couple of things to get fixed before we go, there is a small oil leak at the rear engine seal, which entails taking the gearbox off so we are going to chuck in a new clutch kit at the same time, the other is the canvas on the pop top which is looking pretty second hand so we are getting that replaced to.
Then it should be pretty good.

Cheers

Hi,
Yes I think it was one of your postings that lead me to them to start with.
The phone call is fine, but it defeats the point of having a website.
I use the internet for shopping etc for the convenience, no waiting on hold on phones etc.
If you bother to put up a website and include a contact section with a email form to fill out you would think they would check there emails.

And you wouldnt believe it but the same thing happened when I purchased my new laptop, there was a disk missing so I contacted the company in Perth who handled warranties etc by there online email form same thing no response, ended up ringing and getting it sorted out by phone. And I think I sent 4 emails on that occasion, the funny thing is that when I checked my emails tonite, yes thats right I had a reply from them for an email I sent 2 months ago. Thats what you call service. :-(
They even appologised and said he would send out the disks today.
Only trouble is I have had them for the past 7 weeks.

The Moral of the Story.
If you bother having a website check your Bl#%*y emails.

Cheers

Hi,
Totaly Agree.
I do that all the time. The latest company thats lost the plot is Strathfield radios etc, there web site is rediculous as well. This ones pretty good. And i dont mind DSE, and Harvey Norman for the amount of money he makes and he is always pushing technology his site is ia joke.

Cheers For Now