Allianz insurance - suspension confusion...
Submitted: Friday, Jan 14, 2005 at 07:31
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Member - Chrispy (NSW)
Hi all
I just got an online quote from Allianz Insurance for our fouby. It's a very comprehensive form that you fill out - and for once it had lots of 4WD-specific questions in regards to accessories and such. In the accessories list, these was an entry called "Country-Pack Suspension", to which I answered "Yes" as I have an OME kit fitted that doesn't raise the car by any more than 15mm over standard, but gives me greater load-carrying capacity in the stiffer springs and shocks.
Further down the form, there was a separate question that asked if the
suspension is "modified". I answered "yes" because of the first question in regards to the Country-Pack and then asked the system to produce a quote on the supplied spec.
I was REFUSED as I had "modified"
suspension!!!!
I went back and un-checked the "modified" option and all was OK after that.
I'm confused here - why would they give you the option of the "Country-Pack Suspension" which is OK by them if you don't say it's been "modified"? What gives? Are they suggesting that "modified"
suspension consists of altered geometry (springs longer than, say, 110% over standard and spring spacers) and that a heavier-riding set of OME's is OK?
Anyone had a straight answer from them?
Cheers
Chris
Reply By: Wayne (NSW) - Friday, Jan 14, 2005 at 08:26
Friday, Jan 14, 2005 at 08:26
Chris,
This could mean that the factory who built the vehicle has a option what
suspension they put in it from the factory , an factory fitted option.
When I insured the Troopie I went and spoke to the girl at the insurance company face to face and spent about sorting out all the extras that I have including the
suspension. I told her that it was a heavy duty kit and why I have it and that was fine, and she also noted on the policy.
I think that there is a lot to be said about talking to some one face to face rather then a screen.
Wayne
AnswerID:
92942
Follow Up By: Member - Landie - Friday, Jan 14, 2005 at 08:41
Friday, Jan 14, 2005 at 08:41
Hi Wayne,
Always the best way, the problem with online is that you cannot elaborate your answer, therefore if it goes outside the black-box they normally refuse and ask you to contact them direct.
Trust all is
well.
Regards
Baz,Janet, Thomas
FollowupID:
351903