Tanami Tourer Tents - Good and Bad

Hi folks.

I have just returned from a 4 week trip though and around Tasmania, which was fantastic. Even bumped into Dave and Michelle at the Arthur River.

I had taken my all new Aussie made 100% waterproof Tanami Tourer on this trip, and was looking forward to using it extensively. While camped at Queenstown we got rain while my wife and I were enjoying the Gordon River Cruise. When we got back, after a day of light drizzle, we were stunned to find pools of water in the "100% waterproof" Tanami. "Not happy Jack". For some reason that I cannot fathom I had actually bought a tarp in Strahan earlier, so I dried the tent out and threw the tarp over the leaking Tanami.

To cut a long story short - it leaked from then on whenever it rained and was not covered by a tarp. I called the suppliers (Direct Camping) as soon as I could get a signal on my mobile and let them know. I was told they would get back to me in a couple of days once they had sorted out what they could do. I told the guy there it was pretty easy . Tanami offered a 100% waterproof guarantee and Direct Camping offered a 12 month guarantee on the stuff they sold against faulty workmanship.

They called back and offered me any waterproofing material I wanted to fix the tent or I could have my money back upon return of the tent.

Upon my return home last week I called to arrange a pickup of the tent (which Camping Direct paid for). My cheque, including freight when it was originally delivered, arrived Friday.

So I would like to give Direct Campng a wrap for honouring their guarantee promptly and with a minimum of fuss, and a pox on the local Aussie manufacturer who I was told "did not want to know about it". Seems Direct Camping are stuck with a leaky tent.

But, in the end, we loved Tassie. Great place.

Jack