3.0TD Jackaroo- What really happened.

Submitted: Tuesday, Feb 01, 2005 at 18:19
ThreadID: 20017 Views:2701 Replies:9 FollowUps:13
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A day or so before Xmas I post a thread about the out-laws 2002 3.0TD jackaroo that died going over the gateway bridge.
A brief background is as follows.
We were going over the gateway bridge when the car started to make a loud knocking noise from the front of the car, blowing heaps of smoke and when power was backed off the engine died. We tried to start it with no luck. RACQ then came out and tried and the engine locked solid.
At first, Holden replaced the turbo and fuel pump, turbo was under warrenty, pump wasn't. Holden then said that when the fuel pump arrived it would be good to go. They then rang back and said that there was a loud knocking noise and they had to take the head off and see what was going on. They then rang back and said that the whole engine was stuffed and needed to be replaced. but cause was neglect and/or abuse. and wouldn't be covered under warrenty. This afternoon finaly got the phone call that they can pick the car up on saturday, it will have a brand new engine in it that will be cover by a two year factory warrenty, and all repairs and replacement will be covered by the exsisting warrenty.

Why the change?

A holden apprentice who was pouring the waste oil into a drum and found the end of an injector. They then strained all the oil and found another one. Apparently the injectors had crack and fallen off and did all the damage, including blowing up the turbo. No-one can figure why the fuel pump also bleep itself at the same time. Since two injectors had failed at the same time Holden addmitted fault and replaced the whole engine. No more fuss.

No-one at Holden had heard of this happening before and neither had I. But it's good to know that a big company will admitt they are wrong and make good.

Just though people might be interested in this tale.

Cheers.
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