Beaurepaires Tyre Insurance - a warning

So.....what did the guy at the counter say about it? I presume you challenged the notion.....

I questioned this yesterday, bought new tyres, if it's a designated track (shown on maps etc) it's OK if it's some other area, ie private land, your not covered. I signed up, if I do tyre you can bet I'll tell them it was on a track or a highway somewhere anyway.

Seems like a massive rip off! Lucky you read all the brochure in detail. How many will actually get caught by not fully reading the conditions?
Is there anywhere you can go to report them for misleading advertising?
I usually tend not to take any extra warranty when buying anything. All they do is take more money out of you in the first place, then force to come and pay more money on a regular basis to maintain the warranty and finally whatever you are likely to break is not covered.

Rgds,

Sly.

Yeah, then you still have to pay for the Ks youve used when they replace the stuffed one, and who knows what rate they will charge.

That is almost as good as Coopers "Mileage Warranty".

Quote from their website: http://www.coopertires.com.au/cooper/warranty.htm
"Every 10,000 kms you need to return to any authorised Cooper dealer to have your tyres balanced aligned and rotated. Participating dealers will endorse the Warranty Card. Every dealer has the right to refuse endorsing your warranty card if a fault is present in your vehicle that is causing erratic or rapid tyre wear."

If you want to make a claim:
"As long as an authorised Cooper dealer has endorsed your warranty card every 10,000 kms and the original warranty card and invoices for the regular services are forwarded to your Cooper state distributor. The Cooper state distributor will then organize through an authorised Cooper dealer to credit you with any shortfall you may be eligible for based on the warranty conditions off your next purchase."

Lots of opportunities to stuff you around there! And if successful it is only paid as a discount off more of the company product.

To top it off:
"The mileage warranty is only applicable to Capital City purchases. When used in the same conditions, Cooper Tires will usually outlast most competitor brands, however, some areas in Australia will cause rapid wear beyond normal use with any brand, that is why the mileage warranty is restricted to Capital Cities"

Cooper really push this Mileage Warranty as a major selling point in their extensive advertising but when you look at the conditions and strings attached I would think it is a complete crock! Does this vague wording mean you can only use your tyres in Capital cities?

I have Cooper A/T's on my Prado and am actually quite happy with them but severly doubt they will reach the 80,000km mark quotes on the Cooper website for this model. At 27,500 they look well more than a third gone so I expect maybe 60,000 out of them. Even if i was able to claim under this supposed "Mileage Warranty" it is only pro rata so any payout would be pretty small after much stuffing around.

I am not knocking the product. I just want people to be aware of the this sort of info before they are dazzled and sucked in by this sort of Marketing Department claptrap.

Cheers
Muddy

Beats me, I plucked this from the website:

4WD Road Hazard Warranty
Never pay for tyre damage again! For just $16 per tyre at the time of purchase (plus the cost of ongoing maintenance), this new and exclusive warranty will protect any Dunlop, Goodyear, Olympic or Sava 4WD tyre against the type of damage Mother Nature can dish out, on and off the road.
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So what the diff between "Off-Road use" and "off the road"

I'm yet to see a tyre warranty that is worth having, as they are all pro-rata and all have conditions, the cost of which is usually worth about 1 tyre. If I damage tyres, I'd rather cop it on the chin - gives some incentive to look after them.

And I like to use good tyres. Currently happy with the MTRs - when they wear down to about 5mm, I'll sell them 2nd hand and buy new again.

Cheers
Phil

We are currently working on a warranty which should see all except competition tyres/vehicles covered, for around 10% of the tyre cost new, replacing the tyre up to about 40% wear, then pro rata on the replacement if more than 40% wear, which will include free rotation/balance for the life of the tyres, and the charge of a wheel alignment only when required during the life of the tyre.

We are assessing this type of package, to keep our good customers happy, and the win for us of course, is we get a happy customer coming back, establishing a good relationship with us, and hopefuly getting his vehicle accessorised, serviced, and trip prepared, to make his holidays hassle free, and allow us to earn an income.

Our main aim with what we do in our business is that everything we do, must benifit the customer, and internally, we work on doing what we do better than our competition, not by a margin, but continually evolving to improve what we do inside the building, so we are automatically better than the competitors, not by watching them.