warrenty on GU clutch

Submitted: Wednesday, Jun 29, 2005 at 23:19
ThreadID: 24311 Views:1819 Replies:8 FollowUps:5
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Am I being told a white lie?? At around 60k the clutch in my second hand cab chassis started to shudder. Nissan told me no chance for a warrenty claim on clutches at that many k's as couldn't be sure of abuse or driving technique etc. Same went for brake pads etc, etc.

Mate told me today that his father's Toyota cab chassis's clutch started slipping and it's just out of warrenty and Toyota are footing the bill for the lot. Checked with his father and yep they are doing the whole thing under warrenty. So is Toyota's warrenty that much better or ??????
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Reply By: Biggus - Wednesday, Jun 29, 2005 at 23:58

Wednesday, Jun 29, 2005 at 23:58
I am assuming that your vehicle is still within the warranty period. If you have the owner handbook it is specific about what is and what is not covered under warranty, usually things not covered are items subject to normal wear and tear ie brakes & clutches, this is where we hit the grey area as to what is normal versus abnormal, to me clutch shudder is not normal particularly if it is bad and could be pointing to another underlying problem.
I am certain someone on this forum will be able to speak from Nissan experience.
Good Luck
AnswerID: 118170

Reply By: vitara - Thursday, Jun 30, 2005 at 08:47

Thursday, Jun 30, 2005 at 08:47
Hi Austravel, mate I worked for toyota normally toyota wont cover for a clutch brakes etc as they class that as normal wear n tear and they can't determine your driving style eg rideing the clucth etc (not saying you do) thats why they wont cover under warranty. I think your mate was very lucky but sometimes even if it was out of warranty or even in warranty we would see how many klms the vehicle had done if it was vey low we would hum n har about it. But to be totally honest with sometimes it would depend on the service mans attitude as well. If you come in ranting and raving (not saying you did) you got no chance.Not unless there was a lot of the same vehicle coming in with the same problem. At the moment they are getting some hilux's in first of the 3litre turbo had a bad batch of clutches shuddering etc. Wouldn't like to have been the first bloke with this problem imagine trying to tell them it's not your driving style. Take Care Vitara
AnswerID: 118192

Reply By: Member - Banjo The First (SA) - Thursday, Jun 30, 2005 at 08:59

Thursday, Jun 30, 2005 at 08:59
Beware of dealer bulldust (IF it is a dealer you have been talking to). And as or white lies ...... who nows re your contact ........ but one thing is clear ..... my dealer told black lies, tantamount to fraud. Other have reported the same here. Seems clear that some dealers don't want any warranty work - they must make so little on it ($ from the factory) that they see it as an unattractive obligation only - they'd rather avoid it (only doing it for clear cut cases, mates, and valued clients) where possible. The factory tell them what they can have in $ for the time - when they do servicing for us, they tell us what the will take, on their terms (big difference). How to avoid warranty work ? - crap on to the client when they come in, trying to convine them that the factory won't wear a claim. I'd be testing the issue full on with head office. Clutch issues can be down to a variety of causes - 60k is bugger all - you need warranty !
AnswerID: 118197

Follow Up By: Rosco - Bris. - Thursday, Jun 30, 2005 at 09:11

Thursday, Jun 30, 2005 at 09:11

A lot of what you say makes sense. I made the decision a while ago to persist with the stealer undertaking the regular services whilst under warranty. I reckon the few extra dollars spent at their higher rates are a good investment when/if you have a warranty issue.

Seems to me you stand a much better chance of them backing you if you've established an ongoing business relationship, rather than going elsewhere for regular services and only going to them with warranty issues.

Makes sense to me anyway.

FollowupID: 373359

Follow Up By: Member - RockyOne - Thursday, Jun 30, 2005 at 09:26

Thursday, Jun 30, 2005 at 09:26
Horses for courses! Maybe the previous driver was one of many who allow left boot to rest on clutch pedal during transit causing heaps of wear on throw-out bearing and /or clutch slippage.Only a hopeless driver would do that,but,it happens..Then there is the issue of clutch "take-up". An experienced driver would be expected to "eye-ball" the platform the vehicle is starting off from..If flat,only a few revs are applied and the clutch released in harmony with the forward momentum attained.After a very short journey,the clutch pedal is completley released.There has been very little heating of the frictional surfaces,hence,very little wear.Starting on a slope,more revs are applied,with extra throttle pedal pressure also applied as the clutch "takes up" the slack..The lower the gear ratio engaged,in this case,the less clutch wear..
FollowupID: 373364

Follow Up By: Member - Banjo The First (SA) - Thursday, Jun 30, 2005 at 09:32

Thursday, Jun 30, 2005 at 09:32
Indeed Roscoe - an exercise in psychology - dealers who sold the car are far more likely to "help" with warranty - an unknown dealer is unlikely to be more than curtious with your enquiry. I stayed with my dealer for 2 of the 3 years for this very reason, but eventually could stand the deception no longer - ended up doing some of my own servicing, even while still under warranty - that way, at least the bits I did were done properly.
FollowupID: 373365

Reply By: Member - RockyOne - Thursday, Jun 30, 2005 at 09:45

Thursday, Jun 30, 2005 at 09:45
Sadly,most of todays drivers are taught driving,by "driving"..In the regular army we spent two weeks in the classroom first,then,only after passing a test proving we understood the mechanics of initating power at one end of the power train and the mechanics of delivery of it to the road/track surface,were we allowed into the driver's seat..Much of the driver training today is,sadly.aimed at learning the "road rules" which are of course an important component of driving..Sadly drivers get little training re skids control and are encouraged to put blind faith in ABS (Amateur Braking System ?)..Take the case of a full on ABS driver,given a "loan" non ABS car while vehicle is serviced,on a wet road,driving close to front vehicle,then,used to non-skidding ABS,slams on the brakes,skids wildly into innocent vehicle in front,ruptures fuel tank etc.....Defencive driving courses.Life savers. Whew! Got that off my chest!..RockyOne!MPG:7!
AnswerID: 118206

Reply By: 100 Series - Thursday, Jun 30, 2005 at 10:15

Thursday, Jun 30, 2005 at 10:15
Toyota replaced the clutch in my 100 series diesel twice under warranty. Once at 95,000km and the second at 113,000km
AnswerID: 118211

Follow Up By: Brian B (QLD) - Thursday, Jun 30, 2005 at 10:34

Thursday, Jun 30, 2005 at 10:34
100 Series,

What was wrong with it that it needed doing again at 113,000klm?

I am just interested to know.
FollowupID: 373375

Follow Up By: 100 Series - Thursday, Jun 30, 2005 at 15:24

Thursday, Jun 30, 2005 at 15:24
The clutches in the 100 series diesel begin to shudder when cold, this generally disappears as the vehicle warms up, Toyota have admitted that they have a fault with the clutches in the 100 series diesel.

Even when the second clutch was replaced under warranty they said that the problem may return at some stage(they even said the problem may return worse then ever), or I may be lucky and the problem will be rectified until the clutch is u/s.

The 100 series cruiser has now been on sale since 1998, you think the issue would have been rectified years ago

100 series
FollowupID: 373438

Reply By: Truckster (Vic) - Thursday, Jun 30, 2005 at 14:11

Thursday, Jun 30, 2005 at 14:11
Have heard this many times in the past with GU's.. one bloke was told he should be happy with 60,000 out of his... Nice that they are so cheap to replace too...

Clutch? Whats this clutch you speak of?
AnswerID: 118256

Reply By: Member - Davoe (Widgiemooltha) - Thursday, Jun 30, 2005 at 15:09

Thursday, Jun 30, 2005 at 15:09
havnt had much to do with toyota warranty except we got a cracked diff housing fixed under warranty with an 01 ute in 04 (well out of warranty) even though they knew it was used as a bulldozer. we also got a low range linkage replaced under warranty in a newie even though toyota head office had never heard of one breaking (read you gave it how much abuse?????) however warrany claims seem to depend on where you took it and how much persuading you do deffinitly seems some places are better than others make notwithstanding
AnswerID: 118270

Reply By: Austravel - Sunday, Jul 03, 2005 at 13:06

Sunday, Jul 03, 2005 at 13:06
Thanks all.
AnswerID: 118624

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