80,000km Service for a Landcruiser

Submitted: Thursday, Dec 22, 2005 at 08:44
ThreadID: 29072 Views:9554 Replies:10 FollowUps:13
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Morning all,

We just had our 70,000km service on our 98 model 105 series. It was about $400, but they replaced things like the brake fluid, all the oils, flushed the radiator, etc... Bit steep, but they did a lot of little things..

On the way out, the mechanic said to start sving for the 80,000km service, as it will cost over $1000. WTF????? Is this normal? I have had landrovers before this, and none of their services cost that much, despite the freshly ground coffee on arrival, full detail, etc.....

Does anyone know what the hell this service is about, and why it will cost $1000+? I thought I bought a NA 4.2L diesel so services weren't so complicated..

Cheers,

Chump
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Reply By: Sir Diamond - Thursday, Dec 22, 2005 at 09:10

Thursday, Dec 22, 2005 at 09:10
$400 dosnt sound to steep at all if they did what they said.
think about it all oils is probly one hundred and fifty bucks nearly on there own.
to bleed and change the brake fluid is around half an hour.
to properly flush the radiator is close to half an hour.
to service properly is at least an hour plus change all the fluids probly more like two hours.so they spent 3-3.5 hours labour plus all your fluids thats pretty damn good i think.
i dont think people realise that servicing a 4wd is nothing like servicing a standard car commodore/falcon ect they take soooo much longer and use sooo much more fluids ect.
cheers and start saving because 80000ks might be clean and repack wheel bearing ect thats a huge job on its own
AnswerID: 144995

Reply By: Plunger - Thursday, Dec 22, 2005 at 09:13

Thursday, Dec 22, 2005 at 09:13
Chump

Not sure where you are - but I'd suggest ring around. I get all my servicing done through 4WD Hire in Brisbane - very reasonable and the boys there know Landcruisers inside out.
AnswerID: 144997

Reply By: Original Banjo (SA) - Thursday, Dec 22, 2005 at 09:15

Thursday, Dec 22, 2005 at 09:15
Seriously Chuymp, $400 is nothing in car servicing terms for these times... it even sounds like "value" within the terms of many current dealer attitudes toward "total customer exploitation". The only way to evaluate the $1000 coming up is to see what the schedule requires ! One thing though....... whether they properly attend to everything on the schedule for this or that upcoming service is very questionable - just ask around here - short cuts and story telling are rife in that game!
AnswerID: 144999

Follow Up By: Turbo Diesel - Thursday, Dec 22, 2005 at 10:16

Thursday, Dec 22, 2005 at 10:16
Just a question why not service the NA yourself its not hard, or at least change your oils filters and coolant yourself. Grease all the nipples etc, this will take the cost down a little for the next service. The 4.2 is simple as, but shop around for a second opinion.
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Follow Up By: chump_boy - Thursday, Dec 22, 2005 at 11:42

Thursday, Dec 22, 2005 at 11:42
I do the 5000km services myself - as you say, it's just filters, oil and a bit of grease. Then just a bit of a poke around, see whats what.

But we have this stupid warranty thing with toyota that we have to get it serviced with them to keep. I was just seeing if the price was about right or not.

Cheers,

Chump
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Follow Up By: Original Banjo (SA) - Thursday, Dec 22, 2005 at 12:40

Thursday, Dec 22, 2005 at 12:40
Indeed Turbo - not eveyone can, or wants to - I do nearly all of my own servicing and gets the hard stuff done, as it arises - fully understand though, that car fiddling is not for everyone - but hell - they pay up, as a result.
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Reply By: vitara - Thursday, Dec 22, 2005 at 09:17

Thursday, Dec 22, 2005 at 09:17
Sounds about right to me, toyota wanted $1200 just to supply and fit new knuckle kits to my hilux and new wheel bearings, got parts for $160.50c got it done for 2 cases of crown, out of warranty why take it to toyota. save your $$$$ find a mechanic that does 4wds and save a fortune,
AnswerID: 145000

Follow Up By: vitara - Thursday, Dec 22, 2005 at 13:30

Thursday, Dec 22, 2005 at 13:30
Sorry hit the send button before i finished, if your out of warranty, believe me if you go to sell it no one cares where it's been serviced just as long as it has been. Regards Vitara
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Reply By: Rosco - Qld - Thursday, Dec 22, 2005 at 10:17

Thursday, Dec 22, 2005 at 10:17
Chump

Odd numbered 10K services are about that on the Fender. Just paid $600 and a bit for the 60K service.
40, 80, 120 K jobs are poisonously expensive.

I reckon the dollar value was about right.

Cheers
AnswerID: 145013

Reply By: WheelTravel - Thursday, Dec 22, 2005 at 13:52

Thursday, Dec 22, 2005 at 13:52
For what you had done, $400 is about right....

Although to have that done at 70k doesn't seem right.

My 01 78 series logbook has Oil + filter and small fuel filter as the only things to replace on a 70k service.

80k is normally the big one, where everything you described above is done. What he's gonna do at 80k is beyond me, since it was all changed at 70k. Did he do the wheel bearings? They are usually due at 80k(every 40), but unless you've done a lot of mud driving, they prob don't need doing either. I would be checking the logbook to see what is required at 70 and 80...

As somebody else said, changing all the oils is quite easy. Just get a $30 oil suction thingy from supercheap (like a big syringe to suck oil outta the bottle and push into the empty resovoirs) and it'll take you about an hour.

Money in your pocket, and lots of it.
AnswerID: 145067

Follow Up By: chump_boy - Friday, Dec 23, 2005 at 11:04

Friday, Dec 23, 2005 at 11:04
We don't do many km's - this is an 8 year old truck now, and just had it's 70,000km service.

They rekoned 24 months was a good time period to change liquids in our circumstance.
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Reply By: fox - Thursday, Dec 22, 2005 at 14:59

Thursday, Dec 22, 2005 at 14:59
Hi Guys,
All good spirited conversation regarding servicing and warranty. No one yet has mentioned the very pertinent fact that "There is no obligation on the vehicle owner to have the servicing done by a dealer to maintain the factory warranty".....Most just assume that this is the case and the dealer certainly won't volunteer the info.

You can have your vehicle serviced by anyone...including doing it yourself....The warranty must be honoured by the motor company and the only thing you must do as the owner is...to have the servicing schedule adhered to.

However, in the event of a warranty claim, it would be nice to have a butt stamped by your local garage instead of yourself.

This is 100% correct as my wife and I had 14 years in a new car dealership. Yes, that was 9 years ago, but the warranty situation has not changed since then.

So shop around for servicing quotes...even whilst in the factory warranty period.

Happy Camping
Rick & Julie.
AnswerID: 145083

Follow Up By: Rosco - Qld - Thursday, Dec 22, 2005 at 15:35

Thursday, Dec 22, 2005 at 15:35
Very true Rick

But I think you overlooked one very pertinent point. Servicing/warranty claims is a 2 way street.

I have no doubt the stealer would be more inclined to go in to bat on your behalf with warranty issues if you had them regularly service your vehicle.

Especially with situations where the manufacturer was not inclined to readily accept there is a warranty issue. This includes good will issues where the vehicle may be just out of warranty.

Now, when the vehicle is well out of warranty, it's a totally different kettle of fish.

And let's not forget the value of a log book filled out by a reputable service centre, regardless of whether it's a stealer or not .... as against a log book filled out by the owner for example. I know which I would place a greater value upon.

Cheers

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Follow Up By: Member - Nick (TAS) - Thursday, Dec 22, 2005 at 18:48

Thursday, Dec 22, 2005 at 18:48
Fox,just brought a 105 series cruiser which has 1 year factory and we're extending it another 3 years.Asked about servecing it and was told that it had to be done by an ABN registered mechanic,no backyarders.Now im not a ABN registered mechanic but know enough to do everything that comes up,so your saying that I can do it ?regardless what they say
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Follow Up By: 120scruiser - Thursday, Dec 22, 2005 at 20:59

Thursday, Dec 22, 2005 at 20:59
What you say is true fox in a standard factory warranty but on a 98 model this warranty would be expired a long time ago.
If this vehicle is under a dealer warranty it would be of an extended warranty and only valid if serviced by the dealer.
You don't have to have it serviced by a dealer but you would void any extended warranties offered by the dealer but your standard factory warranty will still be OK.
On this particular vehicle there would be no factory warranty.
Try here for an extract from the ACCC
New Car Warranty Servicing
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Follow Up By: fox - Thursday, Dec 22, 2005 at 21:11

Thursday, Dec 22, 2005 at 21:11
Hi Nick,
Yes OK on the 1 year factory warranty however, you will find that the extended warranty is a totally different product and will be underwritten by someone like an insurance company, even though it's marketed as a factory extension. If the terms and conditions of thae extended warranty require an ABN reg'd mechanic, then you would be advised to follow those guide lines.

Of course the mechanic doesn't necessarily have to be a franchised motor dealer and again shop around the reputable repairers.

Rosco above has a valid point with the dealer going in to bat for a warranty claim that could be in a "Grey" area of out of warranty.

However, at the end of the day, no matter how well the dealer bats for you, the end decision rests with the Warranty Service Manager employed by the manufacturer.

I still don't recommend doing your own servicing unless you have the training as a qualified mechanic and have the certificates to back that up.

We're driving a new LC100 V8 Auto now and our usual mechanical workshop do all our servicing and the Toyota dealer does all our warranty work. (Oil breather on rear diff).

However our previous LC100 was well out of warranty with 150K on the clock and we had to replace the RHR exterior door handle. It just broke off in my wife's hand as she went to open the door.

Instead of troubling the Toyota dealer, she rang Toyota Queensland and eventually spoke to the right guy and told him how this little used handle had broken off ( the front doors get far more use) and it cost us $140.00 for a genuine replacement.

The guy at Toyota asked her to fax a letter and a copy of the invoice. Whereupon they rang us and asked us for our bank account details and deposited the funds directly to our account.

That worked...we bought another Cruiser....and a new Kimberley Kamper Limited Edition and we're having 6 weeks in the centre next May/June and 4 weeks in the Gulf/N.T in August and ....can't wait to get back out there.......

Keep well all... and best wishes for the festive season.....might become a full member of Explor OZ too...
Happy Camping
Rick & Julie
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Reply By: TerraFirma - Thursday, Dec 22, 2005 at 15:26

Thursday, Dec 22, 2005 at 15:26
I wouldn't be whinging about $400, thats the going rate. If you can someone cheaper than that, they would be using re-cycled oil and Chinese spark plugs. What annoys me with most service centres is they forget to bleep in change the wiper blades and worn wiper blades bleep me off..! LOL
AnswerID: 145094

Follow Up By: Sir Diamond - Thursday, Dec 22, 2005 at 15:31

Thursday, Dec 22, 2005 at 15:31
funny you mention wiper blades when i bring a vehicle in to service on the road test i test the washes/wipers.
as a rule with most modern vehicles if you give the washs a squirt the wipers come on automatically for a few wipes.
if the water on the screen hasnt come of ill change the blades.
now we charge around $3 per blade and you would be surprised how many people whinge about the blades being replaced.
dosnt matter that we charged them nearly $50 for engine oil but $6 for wiper blades really seems to bleep people off.
cheers
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FollowupID: 398597

Follow Up By: chump_boy - Friday, Dec 23, 2005 at 11:08

Friday, Dec 23, 2005 at 11:08
I wasn't whinging about the $400 service - I was just asking about the next one, the $1000+ one.

$400 is not too bad, considering the low km's we do, and the services are roughly every 9 months or so.
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Reply By: Steve - Thursday, Dec 22, 2005 at 15:49

Thursday, Dec 22, 2005 at 15:49
aah, dealership servicing. I bought my 98 100 series with a three year warranty. The warranty covered me for $1000 per repair. Not that brilliant if the gearbox is on it's way out. So when it was due it's 120,000 service and they told me I wouldn't get any change out of $1000 (apart from any "extras" I may need) I tore the warranty up and took it to my trusty bloke up the road who did the same service for $520. I've just picked it up today after it's 130,000 service. $140. He replaced the blades last time btw. Oh, and when I picked the car up after it's 120,000 service, he said it didn't have an air filter at all - this is despite the dealer assuring me that it will "go thru the workshop" and be in tip top condition. I know I should've checked they'd done what they've been paid to do but I barely have enough time to run my own business never mind somebody elses. As for the Holden dealerships who used to service my wife's car, well, I'd rather write a novel and get paid for it. Dealerships are the biggest rip-offs of the lot. I sacrificed my warranty, for what it was worth, not only because of the cost of servicing, but the dealer is over an hour's drive away. 5 hours a pop is not worth the privelege of paying over the top for shoddy servicing.
AnswerID: 145096

Follow Up By: dieselup - Thursday, Dec 22, 2005 at 21:57

Thursday, Dec 22, 2005 at 21:57
You did the right thing with the warrenty
We were offered one recently when we we were looking around for our Cruiser,Ilaughed
They rarely lose on those deals
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Reply By: Mark- Friday, Dec 23, 2005 at 09:56

Friday, Dec 23, 2005 at 09:56
G'day Chump,

check out post 27221 for another experience of an 80,000km service. From what I gather every second service is a big one, with the in-betweens simply fliud changes.

Cheers,

Mark.
AnswerID: 145228

Follow Up By: chump_boy - Friday, Dec 23, 2005 at 11:10

Friday, Dec 23, 2005 at 11:10
Cheers
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