Western QBE
Submitted: Monday, Feb 06, 2006 at 13:50
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Member - Ozdyssey (QLD)
Would like to hear if anybody has actually made a claim through these guys. How was their service and ease of dealings?
They have offered a good market value for the Troopy and we only have to prove the mods and accessories if we really bang things up (write it off).
So yes it's their loss if it's a write off, but they did say this only happens 1% of the time so they cop the risk. Also they have said the mods etc are replaced not just depreciated and paid out.
They have come up the best with our shopping around. So now it's down to any
feedback.
The next best were AAMI, only $70 dearer (& not as good in the broken windscreens dept). The recent positive post on them has us thinking it might be worth the extra $70.
Cheers
John
Reply By: Baldrick - Monday, Feb 06, 2006 at 16:46
Monday, Feb 06, 2006 at 16:46
I have been with them for many years, and always found the service excellent.
Had to make a claim last year when my wife left the handbrake off her car, which rolled down the drive into a tree. Damage was substantial, undoubtedly more than the car was worth (old Volvo), so they would have been
well within their rights to write it off. I explained to the assessor that it was worth much more to us on the road and he bent over backwards to push the claim through and get it fixed.
Wouldn't hesitate to recommend them.
AnswerID:
153377
Follow Up By: Eric from Cape York Connections - Monday, Feb 06, 2006 at 16:56
Monday, Feb 06, 2006 at 16:56
So if we got rid of our wifes we would not need insurance.
All the best
Eric
FollowupID:
407309
Follow Up By: Member No 1- Monday, Feb 06, 2006 at 17:05
Monday, Feb 06, 2006 at 17:05
Eric, if your swmbo see your reply all you'll need is life ...motor vehicle policy will be irrelevant
FollowupID:
407313
Follow Up By: Eric from Cape York Connections - Tuesday, Feb 07, 2006 at 08:29
Tuesday, Feb 07, 2006 at 08:29
And a crash helmet.
All the best
Eric
FollowupID:
407457
Reply By: Member - Blue (VIC) - Monday, Feb 06, 2006 at 20:08
Monday, Feb 06, 2006 at 20:08
Ozdyssey,
I was with QBE when I got cleaned up in my old Rocky... They were great with add-on's and offered a good premium... When I had my little crash, they were quick to get the ball rolling and good with letting me know where we were at. The panel
shop contacted me to tell me it would be a write off as the chassis rails were bent. With a market value of $10.5k and repairs at $8.5k I started to look around for my new toy... 2 days later QBE called to tell me repairs had started... I was shocked and questioned them about the market value v repair cost. They didn't have a clear answer but assured me all would be OK... I fought with them for 2 years trying to get the car to run right. They ended up replacing the front diff, springs, shocks and having it pulled down again to have the visually bent chassis straightened for the second time. In the end they paid out more than the car was worth and I still don't understand why...
AnswerID:
153430