Dealership Services

Submitted: Thursday, Mar 23, 2006 at 20:11
ThreadID: 32090 Views:2558 Replies:6 FollowUps:8
This Thread has been Archived
I recently got my wife a new Suzuki Swift to relace the evil EB Fairmont that was our second car for a while.

I have tried to make her feel responsible for it and she has taken good care of it to date , she has taken it back for a recall she saw in the paper and today had it booked in for its second service.

I tried very hard to let her drop it off and pick it up without interfering ( that means pearing out the window while giving the steering wheel a white knuckle grip )

Given previous run ins with dealers I couldnt help myself when dropping her off , while she was in the office I got out looked around the car and finally looked under the bonnet .

As soon as I opened the bonnet I saw oil everywhere and noitced the oil filler cap was missing.

I had many words with the service manager : )

I asked him what would have happened if the car had been owned by a young lady who had trusted them to look after her new car and not even lifted the bonnet to look after the service , he didnt answer me !

This is the kind of service you get from places that demand ( pretty much ) that they service your vehicle for warranty reasons . Another laugh was the sign on the guys desk that said ' get your car serviced by a professional '

The service manager kept refering to 'Technitians' , is this code for non mechanics who are trained to just do oil changes ?

This was a MAJOR dealership service center in the Sutherland Shire.

Glenn.
Back Expand Un-Read 0 Moderator

Sponsored Links