Jenolan Caves House.
Submitted: Sunday, Apr 16, 2006 at 19:49
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Mr Fawlty
Well folks all I can say is: don't bother.... we bought an
Easter Package deal all meals included...I have never in my life seen & experienced such a woeful package.
The linen had stains on it, not fresh ones but was stained. the food was tres ordinare...The service non existant...
The service, when I pulled back the sheets to get into bed & discovered, that they were stained was non existant, no applologies, no "Ok we will fix it" just a look of total indifference...
In fact that is how I would describe the place... Totally indifferent, no one gives a damn after they have your money...
NEVER EVER AGAIN....even if they do clean up the place....
Reply By: Truckster (Vic) - Monday, Apr 17, 2006 at 10:01
Monday, Apr 17, 2006 at 10:01
We had 100% same experience in my live. Woeful place - all up!
We had our honeymoon there and the bleep in bedhead wasnt even bolted to the bed... the heater didnt work, there was one pillow on the 'honeymoon suite' bed, that was barely a double...
When I complained they couldnt give a chit basically said go elsewhere - we have your credit card details...
Then when they tried charging us $70 for 2 days of breakfast (that was included in the deal) that was it. Wife wrote a letter to them demanding a refund which the reply said basically if you dont like it, dont come back.
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