Directory assistance number

IIRC 1223 is free, but 12455 (12456?) is not (home/bus phone). Call connection fees apply to both on mobiles, but the 1223 service does not appear as an extra service charge on your bill (IIRC 12455 service is about $2.50 or so per call!!!!!). Telstra try to push the 12455, and don't tell anyone about the 1223 (old 013 service) - surprise, surprise.....

You can buy cd's of phone numbers from Telstra and other third parties, but they are like the phone books, 10% out of date information by the time you get them. Not cheap either $40-50, thats a lot of 1223 calls.

1. No

Telstra site shows info below which suggests only free for calls to white pages using 1800 number on "most" phones...others I assume you pay for.

Directory Assistance

* A free call from most fixed phones

Yellow Pages 13 2378

White Pages 1800 810 211*

Local & National with Connection Option - - - 12455

Local & National - - - 1223 (free for residential users; $0.40 for businesses)

International Directory Assistance - - - 1225

International Number Faults - - - 1221

Concierge Service

sensis 1234

2. The White Pages® directories on CD product was launched in 1995 and has been positioned to customers who require reliable contact information. Ongoing decline in demand resulted in a detailed product review to assess the product's viability. The review found that the White Pages® directories on CD was no longer a commercially viable proposition and that product alternatives were available in the market to fulfil user demand. These alternatives include:

Directory Assistance (1223 is free for residential users; $0.40 for businesses);
White Pages® OnLine;
Electronic White Pages® for corporate users;
Ordering 'out of area' directories from Sensis or from a Post Office (1800 810 211)*; or
Sensis® 1234 (available to most Telstra phones and charged at $0.40 and $0.04 per second).
It is possible to get more current data by using regularly updated information sources such as White Pages® OnLine or Directory Assistance.

The 2004 White Pages® directories on CD is still available in some retail stockists, including Dick Smith, OfficeWorks, Telstra stores, Harvey Norman.

Cheers
Greg

Thanks guys.