Credit card fraud from GAME THEORY LTD

Is your bank reversing the charges?

Ok email David. I had the same company take money from my account. 700USD. Took a week or so but i got my money back. Only 2 places i use my card are here and ebay. Looks like here may be the common link. Member Pesty had a similar thing happen from a different company.

ive used my credit card on here many times ...and David has never given it out to anyone...:))))

Just after I used my credit card on this site about a month ago, I was rung by Suncorp Metway to let me know that my Visa card was to be replaced. A new one was sent in a few days by mail.
They said that a recently used site had been hacked into and they were in doubt as to whether credit info had been stolen. The site had informed them as soon as it had happened. Good on both of them.
Now I have have only used my card on this site and one other in the last 3 months so assumed it was this one, but I may be wrong.
Maybe David can answer the question?

Richard, I am not sure what browser you are using, but last week, or perhaps two weeks there was a warning about a little program that establishes itself into Firefox browser and harvests numbers. I saw it in The Age.

This is the only one I can find in reference today and it isn't in relations to Firefox Site Link
This is a direct quote below
"A spokeswoman said the data theft had resulted from an attack on the victims' own computers after they were infected by a trojan horse - which is similar to a computer virus.

The trojan is called Backdoor.Haxdoor.M and it steals information by recording the key strokes entered into the computers, including bank account numbers, passwords and other personal information.

Computer users often unwittingly download malware such as trojans through infected website links or junk email that they have opened and, unlike with computer viruses, there are generally no external signs of infection."

It was a quote similar that was specific to Firefox I saw then

G'day Richard,
I have also just recently had my mastercard hit by the fraud and Game theory amount. I am curently in disbute and waiting for a result. I also used this site.

These are some serious allegations guys - better be real careful what you suggest about Credit Card fraud.

Have you all contacted David and Michelle, and aired your concerns?

Chump

Hi all
No one is saying (on my side) this site or the other site was to blame "JUST THEY ARE THE ONLY SITES THIS CARD HAS BEEN USED ON"

JohnR
I use MEI as a browser

Motherhen
I have contacted the bank, they were to fax me a form to fill out but as of 9.36 am I have not received it.

#1
By the way I have brought thousand's of dollars of stuff off this site and a lot off others over the last 10 years or so and this is the first time I have had any problems. I have never had problems trusting people.

This thread was to be used as information only. I am and are shore other are not accusing anyone of anything.

if further comments are to be made please use my name not others

Regards

Richard Kovac

I don't know how long now that they have been doing it, but this site now uses the National Australia Bank Secure Payment service.

This system doesn't even provide the credit card number to the merchant site at all, so the only ways for your credit card details to be grabbed are:

1. hacking the NAB systems (possible, but unlikely)
2. keystroke capture using one of the many Trojan Horse viruses that are about.

This site's current practices are best practice from what I can see.

First place to start looking would be your own browser/PC for Trojan Horses, I would think.

Ciao for now
Andrew who has good reason to know, having worked in Internet Payments for some years.

Hi Richard,
We take any allegations of suspected fraud very seriously and the correct course of action would have been for you to advise us of your concerns with a phone call or direct email.

The facts are: making a credit card payment for a purchase on ExplorOz is done directly through to the bank, not via any server of ours. For the past 3 months we have been using NSIPS - the highest degree of security for online payments utilising the National Secure Internet Payment Service. This system was put in place as a premptive measure and no fraud could occur with an ExplorOz purchase without the bank being hacked and hence the bank's systems would be in terrible trouble - it would be national (pun!) disaster and it would be all over the news - this is not the case with your transaction.

I know you Richard, and I appreciate that you didn't intend to make this post damaging to our reputation, but the inference that the fraud could possibly occured due to an ExplorOz transaction is completley factless, untrue and defamatory as you can see it has already sparked various comments as such from other people.

My message to all consumers - is that credit card use does indeed come with risks, but on our site we have taken the uptmost measures to protect your security - in fact if you use the NSIPs system to make your payment for a purchase here, we never even see your card details, we only get a message back from the bank to confirm an approved transaction has occured, thereby further eliminating our staff from any suspicion.

On our site, we also offer other payment methods for those that prefer not to use credit card - cheques, money orders, direct bank deposits are all accepted here. We are committed to looking after you and your payment security.

The issue of how credit card details are obtained from thieves is far more complex than simple hacks and more far-reaching than just over the internet. As others have said there are keyboard command programs, there is always the risk when you quote your card number over the phone to a person because you don't know who they are, if they write it down and leave the paper somewhere at risk, or if they intentionally misuse the numbers, and of course you should always only use sites that offer true secure payment gateways, with the best security offered directly via the bank systems. This is why, even with our previous high level of security we decided to move to the NSIPs system to further offer security to our consumers.

The only upside to all this is that the bank has to cover your losses when a transaction occurs on your card without your signature - although it is a time consuming pain in the neck to have cards cancelled and reissued etc at least you wont be out of pocket for fraudulent purchases you didn't make.

Really sorry to hear about your situation Richard, but please don't suggest to anyone that it come via us - this is untrue and impossible as I've explained above.