Sunday, Jan 07, 2007 at 12:54
Wouldn't think it is common TOB. But it is not unheard of, in any vehicle.
Key issue is, did they fix it without argument and delay?
I've had my 'Lux since April 05. After about 6 weeks, the clutch slipped once. It was starting off with five adults in in on a very steep
hill, but in my view should not have happened. Took it back to Toyota. Their workshop manager came for a drive with me and we tried to replicate the problem, but could not. I said, '
well I'm not real happy as I'm about to head off on a big trip and don't want problems like this on it'. He said 'OK, we'll replace the clutch' - which they did.
Only other problem was that a steel band kept coming off a CV boot. It was replaced about 4 times. When in
Broome, they replaced it again, but it was off again within 50KM. Took it back. They immediatly rang Toyota Head Office and got approval to replace the whole front drive assembly. Couldn't get it to
Darwin for about a week and I was due to leave before then. So they flew it to
Darwin (my next major stop).
Broome did a temp repair with tie wire to make sure the boot would not come loose and let dust and
water in (I was travelling via GRR and
Mitchell plateau). When I was back to phone range, there was a mesage saying my parts were in
Darwin. All fixed within 24 hours of getting to
Darwin.
In an ideal world, these problems would not arise. In the real world, the next best thing is getting good back up and warranty support.
So far, I can't fault Toyota on this front, but time will tell. By the way, I've done significant mods to my Hilux and Toyota has not tried to use this to void my warranty. Hope I haven't jinxed myself!!!!
AnswerID:
213817