Mobile Broadband outback?

Submitted: Wednesday, Feb 21, 2007 at 10:39
ThreadID: 42550 Views:2503 Replies:9 FollowUps:13
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Hi all,

Far be it from me to doubt the word of Telstra, but... Is there ayone now using Next G mobile broadband in outer regional/remote areas and if so, does it work OK? [Major city users need not reply - we avoid these whenever possible.]

We're thinking of replacing our expensive but reliable CDMA-1X internet connection with a Next G one. To get the modem card without upfront cost we'll have to sign up for a 24 month contract, so we'd be very miffed if the coverage of this system in outback areas is any worse than CDMA.

What can you tell us?
Ian
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Reply By: Gerhardp1 - Wednesday, Feb 21, 2007 at 12:25

Wednesday, Feb 21, 2007 at 12:25
After Feb 2008 you won't have CDMA.

If the replacement delivered by Telstra is inferior, we'll all have to live with it. Its what Godelstra bestows on us mere mortals.

Most reports seem to suggest that nothing is lost when shifting to next g but there will undoubtedly be trade-offs during the next 12 months.

AnswerID: 223134

Follow Up By: Member - Beatit (QLD) - Wednesday, Feb 21, 2007 at 12:36

Wednesday, Feb 21, 2007 at 12:36
Following post 42433 decided to upgrade to Next G. I hate phones and Telstra even more but we followed Davoes path, it took a while to get there. Not sure if a bird in the hand is worth two in the bush and only time will tell. Given that I only had the last phone for 2 years and I think that is pretty unreasonable I want to make sure I get the max usage out of this one before they change the system to Ultra G or whatever.

Had an analogue for ages, then a CDMA for ages and decided to upgrade to get a car kit and arial just on 2 years ago. Did I tell you I hate Telstra.

Kind regards
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Follow Up By: Member - Errol (York WA) - Wednesday, Feb 21, 2007 at 20:53

Wednesday, Feb 21, 2007 at 20:53
I did that on two cars (4b and wife's ride ) , so i hate telstra twice as much.
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Follow Up By: Andrew from Vivid Adventures - Wednesday, Feb 21, 2007 at 21:46

Wednesday, Feb 21, 2007 at 21:46
your aerials should be able to be made to work with NextG and if you are on a plan, Telstra will have to find a way to switch you over, including - I would think - the investment you had made in a car kit ... put the onus back on their anus.
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Reply By: Andrew from Vivid Adventures - Wednesday, Feb 21, 2007 at 12:33

Wednesday, Feb 21, 2007 at 12:33
Hi Ian,

I can tell you:

1. it is charged per MB rather than per min but once you use their data plans it comes down to a reasonably price - 1/100th of the exorbitant casual use charge

2. it works much better everywhere I have been than CDMA used to work - like 230Kb/s and reliable.

This includes working in strange places like Hay and Cloncury - well most if not all moderately sized towns and many smaller ones in SA, NSW and Qld - yet to really test it in the Wild West or NT.

I don't have a modem card - I just plug my Samsung phone (SGH-A710) into the laptop - the phone came for free to migrate me off CDMA - much better phone at that, and the cable was included.

I can turn the data plan on or off as I need it. $49 per month gets me some huge amount of use but there are smaller plans.

Cheers
Andrew.
AnswerID: 223136

Follow Up By: tdv - Wednesday, Feb 21, 2007 at 15:43

Wednesday, Feb 21, 2007 at 15:43
Andrew

I'm interested in your setup. I was in a Telstra shop asking to exactly what you are and they said I couldn't. I had to buy a phone (not free, $600) and a seperate card for the laptop ($299 plus $29/mth for 24 mths). Apparently I can use the phone but the data charge would be about $5 a megabyte!

I am intersted in switching as my CDMA plan is about to run out and we will travel for 4 months this year and would like email access with the laptop.

Did you deal with telstra direct? or another phone type store?

Any advice appreciated.

Tez
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Follow Up By: Andrew from Vivid Adventures - Wednesday, Feb 21, 2007 at 15:57

Wednesday, Feb 21, 2007 at 15:57
I dealt with Telstra direct ... I'll give you the drum. This 3 or so months ago.

I was on a CDMA phone - I had a call from them asking if I was happy. I said it annoyed me that just because I was on CDMA I couldn't have a cap arrangement like I used to have with Voda and thus my calls were getting obscene some months.

They said, sorry that's the way it is one too many times, and I kept at 'em and the guy said, we do do caps on Next-G - I could upgrade you to Next-G for free and put you on a plan.

I said, tell me more. By the end of the deal (it took them 1 hour to explain all the ins and outs, and to set up for me to get a new phone and to agree to a contract as basica as it was), and I was on a $79/month cap. One question was do I want a data pack - I said, not really - I will just use it casually, thinking I would be using the browser on the phone occasionally.

Well, the phone arrives, with a data cable so I try it out - works a treat. I was away on business and had a lot more business going on, so I connect up and use it for about 3 hours - I had been told the cost is "usually between $1 and $2 per minute". Okay I thought, this is good everything is going fine.

Bill comes and knocks me off the chair - $600 worth of data usage (photographers use a lot of GB when it comes fast). I call up Telstra and say, this is not that good - 10x what I was thinking - 5x anyways, and this is just raping me.

Guys goes away and comes back and says, okay - we'll scrub that part and put you on a data pack - I went for the $49 pack which gets added to the phone usage. It is somewhat described here: Site Link although I am on business plans and the $49 is lots more GB and lots less per MB. I can turn it on and off without a problem - no plan for this part of it.

Call before your CDMA plan runs out too ...

I hope that helps
Andrew.
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FollowupID: 484019

Follow Up By: tdv - Wednesday, Feb 21, 2007 at 16:00

Wednesday, Feb 21, 2007 at 16:00
Exactly what I needed to know, Thanks Mate! And fast!

Cheers

Tez
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Follow Up By: Member - JohnR (Vic)&Moses - Wednesday, Feb 21, 2007 at 20:43

Wednesday, Feb 21, 2007 at 20:43
Andrew, toninght I had two of my best ever phone calls to Telstra personnel in regard to this area of Next G connection. I have been looking at two way satellite for my internet access or something like Next G by a modem that I can take with me. I reckon they were teriffic tonight on this issue. One even called me back when the call dropped out. I though I had lost it!

If I go to a Next G modem say the USB one I am committed to using the data rate which is higher than many for broadband. If I go to one of the newer satellite providers I can get enhanced satellite speed, say 512/256 quite cheaply $49 a month for a gig. Tried the activ8me home phone today 7 cents a minute for STD and to mobile calls and no latency to notice. Thing is for me, or say any of us travelling we need access. The plan you mention can cover that on a phone rather than a specialised modem.

This is the business page for plans of access Site Link and offer a lot more information.

One of the things I found out was to NOT go onto Global Roaming for data as it is a huge rate.

The second of the two people got me connected on the net through the phone as it appears the laptop software needs reinstalling. She was switched on pretty well. I was truly impressed, mind you she noticed I knew where it was all going.
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Follow Up By: Andrew from Vivid Adventures - Wednesday, Feb 21, 2007 at 21:49

Wednesday, Feb 21, 2007 at 21:49
Yes - I had a client on a tour with me from Switzerland a few weeks ago - money was not her issue, but she was blindly using Telstra data (GSM) like there was no tomorrow ... I can't imagine how many swiss francs or Euros she would have been up to.

The complexity of mobile phone contracts, bundles, packages, options, tarrifs - you name it, is getting so out of hand, it is just about impossible to remember all the things they could charge you for.

At least Telstra's customer service seems to be improving no end of recent months ...
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Follow Up By: Willem - Wednesday, Feb 21, 2007 at 23:39

Wednesday, Feb 21, 2007 at 23:39
Andrew

OT...Did you receive my email?

Cheers

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Reply By: MAVERICK(WA) - Wednesday, Feb 21, 2007 at 12:48

Wednesday, Feb 21, 2007 at 12:48
but with all this next g and super and ultra super g does it enable me to do an ET and actually phone home from anywhere in Aust.....hmmm.....I didn't think so. a fancy system for the city and not so remote but as for the rest of the country - a very expensive sat phone only. rgds and yes i don't like the telstra monopoly either.
Slow down and relax......

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AnswerID: 223138

Reply By: Hairy - Wednesday, Feb 21, 2007 at 13:48

Wednesday, Feb 21, 2007 at 13:48
When I went to upgrade my phone a couple of months ago I was told by Telstra we dont have Next G. (Alice Springs)
Cheers
AnswerID: 223152

Follow Up By: Member - JohnR (Vic)&Moses - Wednesday, Feb 21, 2007 at 20:25

Wednesday, Feb 21, 2007 at 20:25
Hairy, think you were misinformed. This is Telstra tonight for Alice Springs for Next G. I don't expect it has changed since October and the launch.


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Reply By: furph - Wednesday, Feb 21, 2007 at 13:58

Wednesday, Feb 21, 2007 at 13:58
Ian. The Westinghouse/Optus satphone with voice/data/fax. using the Optus geostat satellite is 100% reliable anywhere in ozz we have been.
We have had ours for 8yrs. without any problems whatsoever.
We simply wanted a system of voice or email communication, it has other fancy doo dahs we dont need (or use), and it does exactly that.
furph.
AnswerID: 223157

Follow Up By: Pomgonewalkabout - Wednesday, Feb 21, 2007 at 14:26

Wednesday, Feb 21, 2007 at 14:26
I have the same phone purchased it cheap off ebay and it costs me $35 a month to run. Can you explain what is invoved in conecting it to a PC for emails internet, and do you need a special lead?

cheers
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FollowupID: 484007

Reply By: Pomgonewalkabout - Wednesday, Feb 21, 2007 at 14:11

Wednesday, Feb 21, 2007 at 14:11
I have heard through the grapevine of a couple of disgruntled owners of Next G phones up here in in the Northern Flinders Ranges.
The coverage is not as good as CDMA and Telstra told one owner that she needs to buy an antennae! Another owner sent their phone back.

It might be early days and hopefully the signals will increase.
AnswerID: 223163

Follow Up By: Member - JohnR (Vic)&Moses - Wednesday, Feb 21, 2007 at 20:58

Wednesday, Feb 21, 2007 at 20:58
Pgw, i think the quality of phone varies a bit. The Telstra branded one doens't seem to work as well as the others like the LG and Samsung. Talking to the company IT guy today the Jasjam Next G phone seems to lock up with a bug - or at least the guy who has one has it happen often. The point in telling you that, ist that they are all different in their capabilities.

I posted the pics last month of the coverage maps from Leigh Creek so here they are again. Firstly CDMA

and then Next G

These are for the North Flinders where you are talking about. I know which one I would chose, and this is before they boost the power as they are due to soon. Some are out to 200 kms in the last couple of weeks with the boost
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FollowupID: 484098

Follow Up By: Member - JohnR (Vic)&Moses - Wednesday, Feb 21, 2007 at 21:02

Wednesday, Feb 21, 2007 at 21:02
Pgw, on the right of each of those is Broken Hill coverage I believe. I just tried to get equivilent scale in each. The darker colour is hand held range, the lighter orange is external antenna for fast data.
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Reply By: whyallacookie - Wednesday, Feb 21, 2007 at 14:15

Wednesday, Feb 21, 2007 at 14:15
Wasn't the Next G supposed to use the same infrastructure but allowed a slightly larger coverage? Will have to look in to it a bit more. We have only used digital as we mainly go for a few days at a time and don't need/want to be in constant touch. You'd think with the number of "grey nomads" and the like back on the road now, one of the companies would have come up with a better solution wouldn't you?
AnswerID: 223164

Reply By: Muddy doe (SA) - Wednesday, Feb 21, 2007 at 17:59

Wednesday, Feb 21, 2007 at 17:59
Hiya Ian,

Have had the Telstra Turbo Modem for a couple of months now which is the Telstra Mobile NextG USB device. It is on $49 plan per month x 24 months ($0 upfront). It was an upgrade from the CDMA Minimax equivalent device.

Used it a few times. Once was at Nurrung in the South East of SA where I was barely able to connect to data using the old CDMA data device. The new one showed a faint signal but could not connect at all.

Last weekend I used it at Wallarooon the Yorke Peninsula out past Kadina and it showed 2 to 3 out of 5 signal bars and I was able to download a 27 Megabyte virus update in under 6 minutes (pretty impressed).

Haven't had opportnity to use it any further afield as yet but will report when I do.

Maxon Australia who are the manfacturer of the device have just updated thier online shop at http:\\ www.maxon.com.au with a large range of external antennas for these devices and I am going to order the $80 high power mag base one and see how that goes.

Telstra only last week put out a press release stating that they have upgraded several NextG base stations with new hardware and software that extends data range from 50km to 200km. They claimed to have achieved a test download of 2.3 Megabits per second at 200km. Obviously this is under ideal conditions but if true then it is pretty impressive and means that in a reasonable time (say 12 months) when the whole network is finished then the coverage is going to be far superior to the current CDMA.

One can only watch and hope! And trust me - I watch this stuff like a hawk!

Cheers
Muddy
AnswerID: 223198

Reply By: Rod, Sydney - Thursday, Feb 22, 2007 at 07:54

Thursday, Feb 22, 2007 at 07:54
Hi.
I am in the prcess of getting a Mobile Broadband connection for when I travel (mostly to cities but sometimes in the bush). A NextG plan will be cheaper than using Hotel facilities and a lot more convenient.
The one bit of surprising information I found was the difference between Bigpond and Telstra plans. Yes, they are part of the same company but they seem to compete with each other.
I will be going for a Telstra plan because I can get the USB device included in a 2yr deal. That does not seem to be possible on a Bigpond plan.
Regards
Rod, Perth

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