Cooper Tyres bouquets and brickbats

Submitted: Friday, Apr 11, 2003 at 21:16
ThreadID: 4356 Views:2478 Replies:8 FollowUps:7
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I have 285/75/16 Cooper Suretracs on my 100 series. I am leaving this week for a 3 month trip North and when having my car inspected found one tyre had a complete tread lug torn off down to the steel belt - not happy as only 17000 ks on the buggers.

I took it back to the supplier thinking the immediate response would be off road damage. Guess what. The supplier (Spences Tyres in Miranda NSW) had a close look and said he had not seen anything like it on more than 1000 coopers fitted, called Cooper and they replaced the whole lot, no questions asked.

Thats service, thats customer care and Rod Spence should be congratulated. He did not even consider charging me for fitting and balancing etc. Good on you Cooper Tires as well. This is my second set and I will continue to support this great product.

5 more sleeps and we are on the road................
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