Cooper Tyres bouquets and brickbats

Submitted: Friday, Apr 11, 2003 at 21:16
ThreadID: 4356 Views:1938 Replies:8 FollowUps:7
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I have 285/75/16 Cooper Suretracs on my 100 series. I am leaving this week for a 3 month trip North and when having my car inspected found one tyre had a complete tread lug torn off down to the steel belt - not happy as only 17000 ks on the buggers.

I took it back to the supplier thinking the immediate response would be off road damage. Guess what. The supplier (Spences Tyres in Miranda NSW) had a close look and said he had not seen anything like it on more than 1000 coopers fitted, called Cooper and they replaced the whole lot, no questions asked.

Thats service, thats customer care and Rod Spence should be congratulated. He did not even consider charging me for fitting and balancing etc. Good on you Cooper Tires as well. This is my second set and I will continue to support this great product.

5 more sleeps and we are on the road................
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Reply By: Member - diamond(bendigo) - Friday, Apr 11, 2003 at 21:34

Friday, Apr 11, 2003 at 21:34
good to hear finally a post here not bagging people hehehe.thing you have to remember when you go to a tyre place (i work in one)is the sales man knows what sort of driving you do or should ask being a 4wd. its nothing for me to spent 20 mins explaing the difference in 4wd tyres and it always comes down to you get what you pay for.i can sell people a 31x10.5x15 tyre for $130 dollars they might do 50000ks but noisey squirmy/no good off road/and major balance problems . there for if you do have a problem with lugs ripping off from ofroad you can always say well there the ones you recomended so they should do the job.long live the cooper s/ts lollooking foward to easter at jamieson
AnswerID: 17410

Reply By: Lyds - Saturday, Apr 12, 2003 at 00:03

Saturday, Apr 12, 2003 at 00:03
I bought my Coopers from Rod too. He is good for a chat and he appreciates the value of the investment his customers make when they buy someting like a set of Coopers from him.

He is helping me out with a spare - gee, I hope it's your dud :-)
Cheers,
Stuart
- To err is human, to moo bovine -
AnswerID: 17430

Reply By: Member - Chris - Saturday, Apr 12, 2003 at 03:05

Saturday, Apr 12, 2003 at 03:05
2000kms into my Cooper ST's and thoroughly impressed. Excellent handling on gravel roads and last weekend gave them a bloody good workout on rocky paddocks and slopes. After 200kms on the stuff checked the tyres and still sharp on the edges and no signs of wear & tear.
Use to own Goodrich All-terrains and they served me very well - they still had 2mm tread depth after 90,000km. Only complaint I had was the amount of gashes in the sidewalls due to the bulging out effect at the base and lugs that had been torn off.
I noticed on a post a while back that the Coopers were for 'show ponies' - don't know what they're on about - maybe they hate americans or something. Latest price from my supplier are as follows; Goodrich all-terrains (265x75x16) is $260 and equivalent in Coopers $280 each so there's bugger all difference in price.
Does anyone know which Cooper tyre has the 80,000km warranty on it including sidewall staking?
Regards
Love the bush.
Chris
AnswerID: 17436

Follow Up By: Allyn (Pilbara) - Saturday, Apr 12, 2003 at 07:47

Saturday, Apr 12, 2003 at 07:47
Chris
I believe 80K warrranty is only relative if you have tyres rotated at dealership every 10K. More a sales pitch than anything because not many are going to pay for having someone rotate tyres.
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FollowupID: 10936

Follow Up By: Member - Chris (W.A.) - Saturday, Apr 12, 2003 at 11:43

Saturday, Apr 12, 2003 at 11:43
Oh yes, the infamous catch.
CheersLove the bush.
Chris
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FollowupID: 10944

Follow Up By: Drew - Saturday, Apr 12, 2003 at 17:38

Saturday, Apr 12, 2003 at 17:38
Rod at Spences does the tyre rotation for free for good customers
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FollowupID: 10955

Follow Up By: Lyds - Saturday, Apr 12, 2003 at 19:39

Saturday, Apr 12, 2003 at 19:39
My understanding is that you need to have them balanced, not just rotated, for the warranty.Cheers,
Stuart
- To err is human, to moo bovine -
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FollowupID: 10957

Follow Up By: Drew - Sunday, Apr 13, 2003 at 10:05

Sunday, Apr 13, 2003 at 10:05
You do need them rotated and balanced for the warranty. Rod at Spences does this for me at no charge. Since I have a Japanes built 4B it suffers the same problem as many and that is in camber set up. If I dont do rotations the front left tyre is shot well before the others. I know there is a camber kit to fix this problem but at $400 I am happy to just rotate they tyres completely.
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FollowupID: 10970

Reply By: KiwiAngler - Saturday, Apr 12, 2003 at 03:57

Saturday, Apr 12, 2003 at 03:57
Drew

You have done EXACTLY what I am about to do re the changing from Goodrich to Coopers (same size, everything)

Can I ask what you paid for the Coopers?
AnswerID: 17438

Follow Up By: Drew - Sunday, Apr 13, 2003 at 10:02

Sunday, Apr 13, 2003 at 10:02
Whatever the retail price was, about $280 but that includes rotation every 10000ks.
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FollowupID: 10969

Reply By: Wil - Saturday, Apr 12, 2003 at 08:36

Saturday, Apr 12, 2003 at 08:36
G'day Drew

I am going to change to 285s from 275s. Was there much handling & economy degrade?

Appreciate your input here mate. Regards

Wil
AnswerID: 17448

Follow Up By: Drew - Saturday, Apr 12, 2003 at 17:37

Saturday, Apr 12, 2003 at 17:37
No problems whatsoever. Great tyre so far, excellent backup
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FollowupID: 10954

Reply By: imwinv - Saturday, Apr 12, 2003 at 14:03

Saturday, Apr 12, 2003 at 14:03
Thanx for info, guys. About to invest in a set for Gibb River Rd trip in May/June. Would $280 be about the price? Two spares adequate? Vehicle = Lexus470.

Ian
AnswerID: 17463

Reply By: Steve - Saturday, Apr 12, 2003 at 18:08

Saturday, Apr 12, 2003 at 18:08
I run Dunlop Road Grippers ( 7.50 x 16 8 ply Made in Japan ) and have never had a problem with them... well of course they are not made by Coopers nor do I expect them to last forever and I get a wheel alignment about every 6 months ... am I normal ? Got 57000 ks out of the last set ..
AnswerID: 17475

Reply By: Hugh - Tuesday, Apr 15, 2003 at 23:59

Tuesday, Apr 15, 2003 at 23:59
Hi guys,

I have had Cooper ATs and they were great. Now thinking of STs for my Patrol given more gravel work. Last week another thread referred to lug tearing on STs, so I asked Coopers direct. The reply was extremely informative and for anyone thinking of purchasing STs it may pay to wait to mid-year for the STCs (anti-chipping compound).Feedback like this from the Oz distributor is why I am and will remain a user of Cooper tyres,

Hugh
.........................................................................................................
We have just had a visit from the
technical people from Cooper USA so I am up to date with all the information
about changes in Cooper product etc. As you may be aware Hugh our company
has been the Australian importer of Cooper Tires for 13 years and we work
with distributors in each state as well as having a retail store in Brisbane
that specializes in 4x4 tyres. So we have seen a lot of tyres over the years
and all the brands which has given us the ability as a wholesaler to see
first hand the effects of the Aussie conditions on tyres, in fact we have
had input into the design on some of the Cooper patterns in recent years.
The comments you have read on Explore OZ website on Cooper ST's chipping and
tearing of lugs. Yes we are aware of it, and yes it has happened more than
we first expected, however most of the people who experience this and feel
that it excessive, have been comparing to other mud pattern tyres. You see
Hugh the Cooper ST is a unique pattern and is designed to fit between a mud
pattern and an All Terrain pattern and for people looking for more traction
than other All Terrain tyres. The only trade off is that it is still an All
Terrain pattern and does have limitations. What I mean by that is the ST
has Sipes or tiny cuts in the tread blocks. These sipes are designed to
squeeze water out form under the tyre on the black top, however on sharp
dirt roads the tyre chips away as it does with all siped all terrain
patterns. It is just that people think that it should not chip, however
whenever we have seen a direct comparison between a Cooper ST and other
brands of AT patterns the ST does better miles in the long run and does chip
less in the same conditions.
Remember that the mud patterns do not have sipes (even the Cooper Mud
pattern) and that's why Mud pattens do not chip and do better in sharp or
gravelling conditions. Also remember that many people that should be using
mud pattens for these reasons and have switched to Cooper ST's to reduce
tyre noise and improve on road performance have been the ones to notice the
difference. (many of these people that come through our retail outlet we
have changed back to Cooper STT's and they have now realised that their
application does require the Muddy's)
Tearing lugs is for similar reasons. The Cooper ST has a small but sharp
shoulder lug with a fine split or sipe in the middle of it and if you
compare with the Cooper Mud pattern in the same size the Mud pattern lug is
at least 3 times the size.
It is obvious to us now why the ST lugs tear. Put simply, they are doing the
job. What I mean is they are getting traction, to much traction, and because
of the small lug they can tear. Now when given the same condition with a
Muddy they don't tear and get the same grip, whereas if the same tyre had of
been an All Terrain pattern it may have not torn, however it also would not
have griped like the ST. (they probably would of got stuck) The people that
buy the ST for more traction than the average AT have been happy, it has
only been the Mud tyre buyer that has bought ST's or people that use them
for the same sort of work that have concerns.
Now the good news as some people have heard is Cooper are improving the ST
compound. In late may we are expecting our first shipments of the new
compound. (the pattern name with be STC standing for Chip Resistant) Now all
tests show a huge improvement with a 90% improvement in tear resistance and
40% improvement in chip resistance. Remember Hugh that although it will be
improved it will still chip as the sipes are still in the design as well as
the small shoulder lugs, so it will be far better that any other All Terrain
but still not as resistant as a Mud pattern given the same conditions.
If you would like to discuss this further please feel to give me a call toll
free on 1800 681 298
Thankyou for your inquiry
Robert Keilar
P.O. Box 101
Moorooka Qld 4105
Australia's 4WD Tyre Specialists
Phone: 07 3272 9888
Fax: 07 3272 9588
e-mail. robertk@exclusivetyres.com.au

AnswerID: 17740

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