DPChip Re: Post 46179

Submitted: Thursday, Jun 07, 2007 at 17:18
ThreadID: 46396 Views:3952 Replies:2 FollowUps:4
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I wrote:
Hi Forumites,
I ordered and picked up a DPChip for my Hilux today. Decided to fit it myself, didn't seem too complicated. After all they advertise 24/7 help on their site and on the fitting instructions.
Followed directions, everything seemed fine. Green LED lit up and flashed as per info card, but red LED failed to light up. Took it for drive, no improvement in performance.
Went back, checked instructions. Redid soldered joint per instructions for failed red LED. No different.
Time to ring up. Number not connected. Tried many times.
Emailed DPChip. Hope they check their emails on weekends because I'm annoyed.
They provide 30 day money back, so may have to resort to that.

I looked at number supplied and realised it was a mobile number. Written per international callers. Not used to this. Got onto someone, connection broke down, now not answering, so still no help.

Got a call back. Chap very nice and helpful. Got to follow through with new instructions. Let you all know how I go.
Looking forward to more torque.

NEW INFORMATION: My car seems to have a lower voltage reading from the throttle wire coming out of ECU. I have since had calls back and forward to DPChip. Trying to sort out problem. Had a computer tech friend help me to check my wiring.
Thought it might be chip. DP sent me a new chip, next business day, happy with service now. Felt like a ‘knucklehead’ when I realised number was for a mobile. I was not adding a zero.
Unfortunately still same problem with new chip. Sent some digital photos of my wiring to DP. Sending back sent chip and chip I purchased. Apparently they can make a change to the chip programming to make it work (hopefully).
Keep you posted, hopefully on new performance.
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Reply By: Stu-k - Thursday, Jun 07, 2007 at 18:48

Thursday, Jun 07, 2007 at 18:48
What year lux is it? they say if its later than 8/06 then the chip is not suited.
AnswerID: 245444

Follow Up By: Twinkles - Thursday, Jun 07, 2007 at 19:03

Thursday, Jun 07, 2007 at 19:03
It's an '04 3ltr turbo
FollowupID: 506470

Reply By: Richard & Leonie - Thursday, Jun 07, 2007 at 20:17

Thursday, Jun 07, 2007 at 20:17
I had a problem after I fitted a DP Chip to my diesel 100 series Cruiser. It was like someone had thrown an anchor out the back. They were very helpful and after sending the chip back to them for reprogramming I still had problems. Being only an hour from them I arranged to go over there for them to look at it. Talk about a red face on my behalf. It had been wired in incorrectly. They corrected it, test drove the car and sent me happily on my way, no charge. They were very nice about it. Good people to deal with. I noticed the change immediately. I recently drove from Braidwood to Melbourne, around Melbourne for two days and back to Braidwood with 4 people in the car and luggage, plus I have an ARB roof rack and on the way home I had two MGB doors on the roof rack. I stuck to the max speed limits all the way and returned 12lt per 100 which I reckon is not bad fo a 100 series Cruiser.
AnswerID: 245462

Follow Up By: cruser - Thursday, Jun 07, 2007 at 21:13

Thursday, Jun 07, 2007 at 21:13
hi Richard
what year land cruser is it and is it turbo charged?

thanks mark
FollowupID: 506504

Follow Up By: Twinkles - Thursday, Jun 07, 2007 at 21:27

Thursday, Jun 07, 2007 at 21:27
I'm hoping for big improvements.
I'm pretty sure it's wired in ok. Anyway they will check the photos I sent them.
They've been extremely helpful since I got onto them. I got a bit frustrated when I couldn't get onto them, but it turned out to be my fault.
I wish I could drive out to see them but I'm south of Melbourne.
FollowupID: 506511

Follow Up By: Richard & Leonie - Friday, Jun 08, 2007 at 07:08

Friday, Jun 08, 2007 at 07:08
Ours is a Nov 2002 Turbo model (independant front suspension). It has 115000 on the clock.
FollowupID: 506577

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