I wrote:
Hi Forumites,
I ordered and picked up a DPChip for my Hilux today. Decided to fit it myself, didn't seem too complicated. After all they advertise 24/7 help on their site and on the fitting instructions.
Followed directions, everything seemed fine. Green LED lit up and flashed as per info card, but red LED failed to light up. Took it for drive, no improvement in performance.
Went back, checked instructions. Redid soldered joint per instructions for failed red LED. No different.
Time to ring up. Number not connected. Tried many times.
Emailed DPChip. Hope they
check their emails on weekends because I'm annoyed.
They provide 30 day money back, so may have to resort to that.
I looked at number supplied and realised it was a mobile number. Written per international callers. Not used to this. Got onto someone, connection broke down, now not answering, so still no help.
Got a call back. Chap very nice and helpful. Got to follow through with new instructions. Let you all know how I go.
Looking forward to more torque.
NEW INFORMATION: My car seems to have a lower voltage reading from the throttle wire coming out of ECU. I have since had calls back and forward to DPChip. Trying to sort out problem. Had a computer tech friend help me to
check my wiring.
Thought it might be chip. DP sent me a new chip, next business day, happy with service now. Felt like a ‘knucklehead’ when I realised number was for a mobile. I was not adding a zero.
Unfortunately still same problem with new chip. Sent some digital photos of my wiring to DP. Sending back sent chip and chip I purchased. Apparently they can make a change to the chip programming to make it work (hopefully).
Keep you posted, hopefully on new performance.