Air con Bowing roof

Hi There Notso, all he told me was that he went in ordered it new. Told them he wanted aircon fitted and a couple of other things and that was it till they rang him and told him its ready. He said there is definately no box section that he knows about and has had a bit of a look and tap and said it sounds pretty hollow up there. Him and his wife also struggle to put the top up due to the extra weight which slightly indicates to me that the gas struts havnt been upgraded to take the extra weight ?? He has had more of a look and said the water has also gone under the bed in the storage area and has stuffed the flooring under there as well as the walls etc. All water damage. When he stands on his front verandah you can see how the roof has the look of caving in. At the moment I wont mention the insurance company untill all is sorted but he wants it fixed and has now decided to sell it as he reckons it will not be the same. He wants to trade in for another new one but obviously cant till the problem is fixed. I am going to print all these replys up and give to him tomorrow just so it gives him an idea of what can and cant be done. Thanks for your reply. Regards Steve M

Not a good scenario. Surely he must have a claim against the manufacturer either a warranty or as someone pointed out above Fair trading.

Hi there Hazo, "As for not covering it properly! caravans are designed to be left out in the open" my thoughts exactly,what a stupid comment from the assesor. He actually has one of those caravan covers about $400 worth mainly to stop leaves and stuff from staining the roof and obviously for a bit of protection from the elements but is not water proof so it can breath I presume. He has rang the caravan mob and apparantly he has been told its the fault of the aircon weight and was not fitted by them which indicated to me it was not built to suit the extra weight and doesnt have the extra box section as indicated that it should have from above reply. At the moment chasing his tail but will print all replys for him. Thankyou Regards Steve M

Passed this comment onto him today thanks Mike. He is waiting for the other assesor to come and have a look but the other bloke reckons he wont do any good. He has said it has been neglected. What a friggin joke. 6 months old This bloke is anal about his stuff and more so when he doesnt own it yet. Big letdown for him. Know how he feels in regards to my first camper. Some one on here told me they were a piece of bleep but had already bought it before asking the question, and how right he was. Regards Steve M

Hi Furth, I think it was bought from the show room floor then had the extra's added. I'm quit sure. I will ask him that tomorrow. I know it didnt take that long before he took delivery from when he ordered it indicating to me that you could be right and was added after not during the manufacture. Thanks for that point much appreciated. Trying to get as much info as possible to help him out. Thanks again. Regards Steve M

Thanks Mick, all replys appreciated to help my mate out. Thankyou Regards Steve M