Saturday, Jan 26, 2008 at 21:26
Just let me give you my little saga on Exide Extremes .....
Purchased a N70EX from Kmart on 22/6/06.
Everything fine until (approx) 11/07 when it appeared something was wrong on a weekend camping trip with the 40L Engel running the battery down to 11.35 VDC after only one day.
Got
home and put Cteck charger on for about 10 hours .... hydrometer readings ....... all 1275 except one at 1120. Off to Kmart with original purchase receipt. After testing with their tester .... " Sorry sir, can't find anything wrong"
Me .... "What were your hydrometer readings?"
Kmart ... "We don't have a hydrometer!"
Me ... "Call Exide"
Kmart ..."No"
Me .. "Then I will"
I called Exide on my mobile and spoke to a very nice lady who then talked to the service manager at Kmart who then reluctantly gave me a new battery (24 month replacement warranty).
Asked to
check voltage on replacement battery .... 12.26VDC.
Back to Exide and they told me to go to a Repco outlet that they directed me to.
At Repco they produced a Champion Extreme and guess what the static voltage was ..... 12.39 with hydrometer reading across the board of 12.25.
Repco ..... " They're all like this"
Me ... "Not mine"
Bottom line is that Exide refuse to do anything for me and I am going to take them to small claims court because I'm tired of B/S warranties from "so called" reputable companies"
Beware of EXIDE.
PS: This is just the Readers Digest version of the story, but I'll keep you informed of the outcome.
Geoff
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548585