Sunday, Feb 10, 2008 at 13:07
Graham you post:-> ""My daughter used to work for Harvey Norman and other computer sellers and told me if I wanted a good solid machine that ASUS was the way to go.
She particularly told me not to buy most of the brands named on here apart from Toshiba.
The reasons were COST of PARTS with some, RELIABILITY with others and TIME AWAY to get fixed with one NOT AVAILABLE IN SHOPS.
This is a PERSONAL OPINION and should N O T be taken as gospel.""
Graham, I suggest it's an absolute, total and complete waste of time & energy posting something when you then go and type at the end of the post
"This is a personal opinion and should NOT be taken as gospel"
it really shows nil (zero) confidence in the aforementioned statement!
As you post, it's HER 'personal' opinion, and say:
"she particularly told me NOT to buy most of the brands named on here apart from Toshiba"
this indicates your daughter has actually read ALL the posts!
As a very satisfied DELL notebook user (with a degree in Computer applications) I can assure your daughter :-) DELL is a company that looks after their customers 100% not just 99%.
Your daughter would probably know nothing about DELL as a * SERVICE * company, because they are NOT sold by Hardly Normal, you buy them on-line or at DELL shops.
I assure you when you are fortunate enough to own a DELL computer, if you have ANY problem, simply phone them on their FREE 24 hour help line, which is NOT in India, you can get assistance on that SAME free phone call, relevant to ANY problem with the computer.
They also have a FREE service where they WILL do 'REMOTE service' on your DELL computer via the net, which gives instant results.
I've previously owned a Toshiba Satellite notebook and I know when it's taken out of the
shop any problem is your problem - if it has a problem you must return it to where you bought it, NOT another
shop in another town or even suburb, and if they can't fix it they have to send it away.
With DELL if they can't fix a problem on the free phone call they WILL look at your computer via their REMOTE service and if they see a problem that is component (HARDWARE) failure they replace it, I know that because they replaced mine with-out any serious questions being asked, and I was up in the bush, with probably no computer shops in the town,
Carnarvon.
It took just one FREE phone call, nothing more.
They delivered it for free to me, ask your daughter if ANY of the brands that she does recommend WILL match DELL SERVICE, I know the answer is a resounding NO !!
With DELL you actually specify:
# HARD-DRIVE size
# MEMORY capacity
# CPU speed & brand
# OPERATING system you want to use
# LCD screen specifications up to wide screen 1680 x 1040
QUESTION: do you, (or your daughter) believe that ANY configuration specifications are available with ANY of the other brands, short answer is NO you have to take the computer as it is in the
shop.
You can't UP-GRADE without paying - very expensive $$$
Just some very useful information for future reference.
Mainey . . .
FollowupID:
551895