Monday, Feb 11, 2008 at 14:49
Olcoolone,
while I agree with the general thrust of your argument, as a former Pajero owner (from new), I have to disagree with...
"Example:- a radiator hose has a small leak the size of a pin and you get stuck 200k from the nearest town the chances are Mitsubishi would more then likely send someone out to tow or repair the vehicle.....try that with Repco."
Mitsubishi, in my experience, have been the most difficult company I have ever had to deal with for any maintenance issues. Very few things get fixed under warranty by Mitsubishi without first having to undergo a "blame game" scenario whereby they try to abrogate any responsibility on their behalf.
In my case, amongst many issues I had with them, the catch that holds the bonnet closed simply broke off. At the time I was doing 100Km/hour and the bonnet flew open, smashed the windscreen and caved the roof in. The vehicle was just 35,500 Km old. (The guy I was working with had his catch break off the next day, at 35,100Km on the clock! As it happens our vehicles were just 100 apart on the production line.)
I was about 450 Km from
home and I limped to a roadhouse about 350 Km from
home and contacted Mitsubishi. They told me to get the car to them and then they would look at rectifying the problem. In this incident I could
well have been killed and they still insisted that I had to get the vehicle to them. I don't like your chances of getting a lift for a pin prick hole in a radiator hose!
By the way, after looking at my vehicle, Mistubishi then asked me a series of questions about the type of driving I did, where I travelled and what the terrain was like. You would think that they were trying to ascertain why the bonnet latch broke off, but no, it later transpired that they were looking for an angle to get out of paying for the repairs. They actually stated that the vehicle was not built for the purpose for which I had purchased it!
Maybe Toyota, definitely Land Rover and more expensive makes of vehicle would behave in the way that you suggest, but certainly not Mitsubishi.
Cheers,
Russ.
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