O/T Voip & IINet

Submitted: Wednesday, Feb 20, 2008 at 19:10
ThreadID: 54762 Views:2997 Replies:9 FollowUps:14
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Hi All, just got hooked up to iinets voip package interested to see if anyone has had any probs with it, so far it suits me perfectly, all opinons and feed back appreciated,
regards,
Dave
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Reply By: zumzum - Wednesday, Feb 20, 2008 at 19:18

Wednesday, Feb 20, 2008 at 19:18
Hi Dave,
I'm using the same system but with internode. I keep my existing phone so people can contact me and I don't have to change phone's number but I usually call them using the "new phone".
It works fine for me and my telstra bill is a lot slim!

Luca
AnswerID: 288483

Follow Up By: howesy - Wednesday, Feb 20, 2008 at 20:33

Wednesday, Feb 20, 2008 at 20:33
I've had the internode setup for ages too. My phone bill now averages 10 to 15 dollars. Biggest pain in the ring is every now and then the phones arent working but just reboot modem and back in business.
Great and cheap with no monthly fees.
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FollowupID: 553858

Reply By: bergy - Wednesday, Feb 20, 2008 at 19:22

Wednesday, Feb 20, 2008 at 19:22
Hi Dave,I'm going through the same programme,I'm on my third voip provider .I'm finding the quality of the transmission is very unpredictable & scratchy.Perhaps you could resubmit a report after a time to let others know if you are still happy.I've just given up on skype due to the poor quality of the calls.I would like to get a provider that is good.
Thanks,
Brian
AnswerID: 288485

Follow Up By: Member - Graham H (QLD) - Wednesday, Feb 20, 2008 at 19:41

Wednesday, Feb 20, 2008 at 19:41
I use Skype, IInet voip and My Netfone voip.

They all vary slightly and the biggest problem is what your computer is doing at the time you are making a call.

Best thing to do is turn off anything that is running and dont muck ariound browsing while you are talking. It all takes CPU power and therefore creates gaps in speech etc.

If you are having same problems with 3 different providors I would look within rather than exterior problems.

If I start browsing and changing pages the voice does break up noticably even on a fast computer and even worse on a slower one.
We ring NZ every week on Skype on my laptop and reception is perfect, likewise on the other two if we use them.
Only if my desktop on the network is using the net does it deteriorate.
My friends use Skype with video to talk to grandkids in Canada with only the occasional minor dropout in the video so dont know why you are finding it bad.
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FollowupID: 553846

Follow Up By: JustT - Wednesday, Feb 20, 2008 at 19:54

Wednesday, Feb 20, 2008 at 19:54
Using your computer & browsing & downloading shouldn't impact VOIP, if it is you need to look at your QOS settings in your Modem.
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FollowupID: 553853

Follow Up By: Member - Graham H (QLD) - Wednesday, Feb 20, 2008 at 20:53

Wednesday, Feb 20, 2008 at 20:53
Ive got mine set for something else to have first choice but how many people would know how to do it anyway.
If you are using the net on the average unaltered computer it does impact on the Voip.
Thats why I said best not to use it whilst talking, much easier than trying to explain how to reconfigure your modem.
Cheers
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Follow Up By: bergy - Wednesday, Feb 20, 2008 at 21:18

Wednesday, Feb 20, 2008 at 21:18
G/day Graham, I think you are on the money,I have thought for some weeks it is probably my laptop which is my issue.We were using a camera as well on skype but it was noticeably slower & badly distorted.I would make the observation that voipcheap seems to distort worse than skype.It may be time for me to upgrade to a faster lappy if I wish to continue with voip.It also seems to be the case that when the network is busier the voip breaks up more.
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Follow Up By: Member - Graham H (QLD) - Wednesday, Feb 20, 2008 at 21:37

Wednesday, Feb 20, 2008 at 21:37
U can as Just T posted alter the settings in your modem to alter the way in which it allocates bandwith to each application. It is however easier when using Voip just to use it and nothing else and yes a webcam will slow it down especially if the resolution is up a bit high. Other than that if your desktop is a faster machine use that and turn the rest off
Cheers
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FollowupID: 553876

Reply By: JustT - Wednesday, Feb 20, 2008 at 19:32

Wednesday, Feb 20, 2008 at 19:32
Been on iinet VOIP since November (inbound and outbound) - and Internode for the 18 months before that (outbound only).

I honestly can't tell the difference in quality between voip and a PSTN line.

-T



AnswerID: 288490

Follow Up By: Dave Thomson - Wednesday, Feb 20, 2008 at 19:53

Wednesday, Feb 20, 2008 at 19:53
I have to say I havn't noticed any differance myself its just that its too early for me to make a comment but so far I'm really impressed with it all, and not lining telstras pocket is just the icing on the cake, if it keeps running like this I dont think
I'll be moving thats for sure,
regards,
Davei
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Reply By: mike w (WA) - Wednesday, Feb 20, 2008 at 20:23

Wednesday, Feb 20, 2008 at 20:23
Some good info. We have been toying with the idea of changing over, but havent really had any positive info from anyone we know(infact no info due to fact no one is using)

What are the pricing plans like compared to staying with a telco for home phone and using a isp?

cheers
AnswerID: 288504

Follow Up By: Member - Graham H (QLD) - Wednesday, Feb 20, 2008 at 20:48

Wednesday, Feb 20, 2008 at 20:48
My netfone calls are 10c untimed
IInet are 15c
International are about 3.9c a minute to NZ on mynetfone

My Voip on IInet has no monthly cost but new plans do as below

http://ww.iinet.net.au/products/voip/


https://www.mynetfone.com.au/


Skype is free mostly

http://www.skype.com/intl/en/

If you are in the right area you can get what IInet calls naked DSL

This is Broadband without a home phone but is only available where IInet have there own equipment in the exchange.

MY son has it gets 24000 speed broadband and 30 gig a month for $69

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Follow Up By: mike w (WA) - Wednesday, Feb 20, 2008 at 20:51

Wednesday, Feb 20, 2008 at 20:51
Thanks for the info, gives me something else to look over instead of studying ;)
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Follow Up By: Member - Graham H (QLD) - Wednesday, Feb 20, 2008 at 20:54

Wednesday, Feb 20, 2008 at 20:54
Woops spelling meant" their" own
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Reply By: Member - Michael R (NSW) - Wednesday, Feb 20, 2008 at 20:45

Wednesday, Feb 20, 2008 at 20:45
I've been using Pennytel for the last 5 months or so. It's used as a business phone as I have a lot of conference calls with Asia and saves tying up the home phone.

No problems with quality apart from the occassional dropout. It's connected to the modem/router so there is no lag from the computer. I can ring anywhere is Asia just about for 10cents a call untimed including mobiles.

$5 a month for the number plus calls is pretty good value.

Cheers,

Michael
AnswerID: 288507

Reply By: Member - andrew B (Kununurra) - Wednesday, Feb 20, 2008 at 21:06

Wednesday, Feb 20, 2008 at 21:06
We've had engin for a few years now - its been great, the only time it gets any drop in quality is if I'm doing a lot of downloading, which takes up bandwidth, From memory, I can download at about 56kb per second, but if I drop it back to about 30 I can continue downloading stuff while on the phone.

It has demolished our phone bill, from around the $300 mark to about $100, with a lot more phone calls made and the internet included!

Cheers Andrew
AnswerID: 288511

Follow Up By: Wetty - Thursday, Feb 21, 2008 at 09:26

Thursday, Feb 21, 2008 at 09:26
I have only got engin. . . .no phone line at all as I have cable B/B and fast download speeds, my phone bill averages around $12.00 per month where as before with telstra it was regularly over $200.00. The only problem is if the power goes or my ISP are servicing their gear I have no phone, but do have a prepaid mobile, and no it ain't with telstra either! LOL
Cheers
Wetty
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FollowupID: 553935

Follow Up By: Member - andrew B (Kununurra) - Thursday, Feb 21, 2008 at 10:16

Thursday, Feb 21, 2008 at 10:16
Unfortunately we can't have BB without a home phone....but we gave telstra the flick and use a mob called people telecom for the home phone and BB....about $55.00 Per month plus $10.00 peer month for engine. Wife calls family all over Aus at least twice a day, and I had to tell her off the other day for ringing a friend in London for 40 odd minutes....cost me $0.89!!

Cheers Andrew
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FollowupID: 553947

Reply By: mfewster - Wednesday, Feb 20, 2008 at 21:31

Wednesday, Feb 20, 2008 at 21:31
I have been using Adam for my ISP adsl2 and smartvoice
http://www.smartvoice.com.au/
for the voip connection.
Check their rates.
Excellent service. The savings have pretty well outdone recent fuel increases.
I use a Netcomm NB9W wireless modem/router. All works very nicely together.
AnswerID: 288519

Follow Up By: Topcat (WA) - Wednesday, Feb 20, 2008 at 22:32

Wednesday, Feb 20, 2008 at 22:32
Hi mfewster, Iinet has been my internet server since it came onto the market & I have been using there VIOP setup for 3 years now with all my phone service through them. Since being on VIOP I have halved my phone bill & only use the house phone for incoming calls. Thought about going Naked DSL but because it clocks your both upload & download quota I decided to stay with my existing package on ADSL2+. I have had no problems with their VOIP service. Cheers
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FollowupID: 553886

Reply By: Ray - Thursday, Feb 21, 2008 at 09:39

Thursday, Feb 21, 2008 at 09:39
I have been using Iinetphone for a couple of years now. I signed up when it was free (except for calls)> the sound quality is very good but it keeps dropping out in the middle of conversations. I have been onto Iinet on numerous occasions and they have made numerous suggestions but it has not improved. The hand sets that I am using are 2.8g Panasonic. Perhaps there lies the problem. I shall be talking to Iinet again. I love it when Telstra misses out
AnswerID: 288586

Follow Up By: Member - Graham H (QLD) - Thursday, Feb 21, 2008 at 18:56

Thursday, Feb 21, 2008 at 18:56
Panasonic and ADSL dont go together. I had one and it was s**t. Changed to a Uniden and had no more trouble.

There was a thread on Wrhirlpool about them as they were noted for it.
Borrow a different brand and see what happens.

Apart from the suggestions I have posted here I have not had any trouble with dropouts
The phones I am using at the moment on VOIP are a Digitor Slimline on Mynetfone and an old NZ Telecom compactphone 100 on IInet.
If i dont use the net whilst talking its fine, If i do it cuts out a bit
( not IInet or Mynetfone's fault). Its the way I have my QOS in my modem configured.
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FollowupID: 554013

Reply By: Richard W (NSW) - Friday, Feb 22, 2008 at 07:14

Friday, Feb 22, 2008 at 07:14
Dave,

I've been using iinet voip for a few years as well. There have been the odd problem here and there which Iinet has rectified. Voice quality is sometimes an issue. It gives you two phone numbers and you can still use the phone normally if you want.
AnswerID: 288761

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